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Verifying Business Challenges

<div id="content"><p tabindex="0">Dive into the core of enterprise challenges and discover how to position WalkMe as a strategic partner in digital adoption.</p><p tabindex="0">This course equips you with actionable insights to identify business-level pain points, address inefficiencies, and communicate value effectively to both middle management and C-Suite executives. Learn to showcase WalkMe’s ability to enhance productivity, streamline onboarding, and maximize ROI, enabling enterprises to overcome digital hurdles and achieve lasting transformation.</p><div class="kalturaVideoLessonWrapper"><div aria-label="" class="kalturaVideoLessonContainer" data-testid="video" id="1_es3k95la"></div></div></div>

Business Challenges

Positioning WalkMe

Welcome to today's session. We're here to equip you with actionable insights into the key business challenges our prospects face and how we can effectively address them with digital adoption solutions. By the end of this session, you'll know how to identify business level pain points, communicate value to all stakeholders, and align with the objectives of both middle management and the C-suite. Why is it critical to understand our prospects' business challenges? Understanding business challenges allows us to position ourselves as strategic partners, not just solution providers. The 2025 State of Digital Adoption Report reveals that enterprises lost $104 million last year due to digital inefficiencies, including poor software visibility and underutilization of tools. 93% of enterprise leaders are reevaluating their organizations because of the impact of AI. Knowing this helps us align our solutions with their evolving priorities. What are the common challenges faced by large enterprises across industries? Ineffective change management strategies leave enterprises finding it ever more challenging to remain agile at a time when it is needed most. Inefficiencies in software adoption. Enterprises underestimate the number of applications they use by 1,600%, leading to lack of visibility and underutilization. WalkMe's insights reveal that employees may need 10 plus. applications to complete a single task, increasing frustration, and reducing productivity. Enterprises lose $50 million annually due to inefficient workflows, according to the State of Digital Adoption, 2025 report. Employees spend, on average, 36 days per year dealing with technology frustrations. Many enterprises struggle to achieve returns on their significant software investments. Without adoption, even the most advanced tools fail to deliver on their promise, hindering organizational growth. In fact, 70% of Digital Adoption Project fail to meet their intended outcomes. High turnover rates and the steep learning curves associated with complex software, prolong onboarding, and increase expenses. WalkMe, field CTO reports, show organizations with effective digital adoption strategies reduce training costs by up to 8% per employee annually. Ineffective adoption of digital tools can lead to improper usage, increasing the risk of non-compliance with industry regulations and data security standards. A well-executed digital adoption strategy ensures employees adhere to necessary protocols, reducing the likelihood of compliance-related penalties. What role does WalkMe play in solving these problems? With enhanced visibility, Walkme's discovery tools automatically detect all web-based applications in use. and highlight inefficiencies. This insight enables enterprises to optimize license usage and reduce operational bottlenecks. WalkMe improves productivity. By guiding users through workflows in real-time WalkMe minimizes time spent on redundant tasks and reduces errors. Flow analytics and funnel visualization ensure processes are optimized for efficiency. WalkMe provides streamlined onboarding and training. Pre-built, in-app guidance accelerates employee onboarding. WalkMe reduces reliance on formal training programs, saving significant time and resources. By aligning software usage with business objectives, WalkMe ensures enterprises achieve measurable returns on their technology investments. Elite adopters of WalkMe report an 85% ROI by leveraging digital adoption best practices. How should we communicate this value to different stakeholders? For middle management, focus on practical day -to-day improvements, such as reduced support tickets and faster task completion times. Highlight immediate cost savings and enhanced team productivity. For executive-level stakeholders, explain how WalkMe drives enterprise-wide digital transformation and ensures long-term value realization. Share insights from credible sources, like the State of Digital Adoption, 2025 report to reinforce the financial impact of inefficiencies. In this module, we've explored the critical business challenges faced by enterprises, including inefficiencies in software adoption, productivity losses, poor ROI on technology investments, high training costs and compliance risks. We've also examined how WalkMe addresses these issues with enhanced visibility, improve productivity, streamlined onboarding, and ROI maximization. Lastly, we outlined strategies to effectively communicate WalkMe's value to both middle management and the C-suite. Thank you for participating. Leverage what you've learned to identify challenges, map solutions, and confidently highlight the value Walkme brings to any enterprise. Let's get out there and help organizations transform their digital landscape.