Reviewing the Use of SAP Joule Agents in Finance

This course covers Agentic AI within the SAP ecosystem and shows how Joule orchestrates task-specific AI agents to automate multi-step workflows and decisions in finance, contrasting ready-to-use and custom agents and demonstrating key finance agents. Learners will see real examples with the Cash Management and Dispute Resolution agents.

• Describe Agentic AI and its role within the SAP ecosystem.
• Explain how Joule acts as an orchestrator of task-specific AI agents and automates multi-step workflows and decision-making in finance.
• Differentiate ready-to-use versus custom Joule agents and discuss strategic deployment choices.
• Demonstrate the capabilities and typical use cases of the Cash Management Agent and the Dispute Resolution Agent.