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ST (MMCP-Storage) - 2024-06-05T13:18:13.828Z)

Assignment Week 2

SAP Business ByDesign Customer Relationship Management

Which of the following tangible “things” can be modeled in SAP Business ByDesign?

What can be created directly as a follow-up from quotes?

Which of the following personas are involved in the Sell from Stock scenario?

Which of the following statements regarding a Sales Unit object in SAP Business ByDesign is true?

Which of the following processes is part of Contract Management?

Which of the following processes are involved in the over-the-counter sales scenario?

To which of the following can customer returns have a reference?

Which of the following functions is covered in the Order-to-Cash scenario?

Reduce the credit proposed by the system.

Hire a new employee when the number of returns from inbound deliveries are on the increase. 

Create a new sales order to replace the material from an inbound delivery.

Create a new account from an inbound delivery.

Which of the following tasks can you perform using Customer Returns in SAP Business ByDesign?

It integrates with the Field Services and Repair scenario.

It uses the Available-to-Promise (ATP) check to inform you whether the products can be delivered as requested.

It integrates with the Petty Cash Management scenario.

What are some of the benefits of the Order-to-Cash scenario? 

Knowledge quiz