<p>about your learning experience to help us improve.</p>

You've completed

cleanFiles/bookmap_TS422D_Stay_Certified_Content_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-03-26T08:58:32.000Z

Discovering the Fundamentals of SAP Business AI

<div id="content"><div class="parentsection"><div class="section"><div tabindex="0"><h3>Introduction to SAP Business AI</h3></div></div></div><div class="parentsection"><div class="section"><div class="kalturaVideoLessonWrapper"><div aria-label="SAP is committed to helping organizations through this transformative moment by creating business outcomes that were unimaginable before through SAP Business AI. SAP Business AI is deeply embedded in our business processes and ­analytics. Already more than 27,000 businesses globally benefit from SAP's AI capabilities. No other technology company can combine the power of AI with the processes and data that run the business world. SAP will help change how people interact with business software and make work more efficient and more delightful than ever before." class="kalturaVideoLessonContainer" data-testid="video" id="1_kitkka6h"></div></div><p tabindex="0">This video has been created using generative AI.</p></div></div><div class="parentsection"><div class="section"><img style="max-width:900px;max-height:none" class="image 1_1_landscape" title="A divider is displayed which shows relevant, reliable, and responsible." alt="A divider is displayed which shows relevant, reliable, and responsible." src="/service/media/TS422D_2504_en-US_media/TS422D_2504_en-US_images/U2_L1_What_is_Business_AI_001.png" tabindex="0"></div></div><div class="parentsection"><div class="section"><p tabindex="0">Integrating business data in SAP software with the world's leading AI models in an ethical, privacy-preserving, and secure manner will lift generative AI to a new level. In 2023, SAP announced the first use cases based on generative AI built into SAP applications, and delivered all promised cases by end of 2023. This also includes our generative AI copilot, Joule. In addition, the roadmap of cases is filled across the portfolio, and new cases are being released almost every week.</p><p tabindex="0">At the beginning of 2024, SAP established a central SAP Business AI organization that reports directly to the CEO. This team is dedicated to enhancing the value of applications. To accomplish that, we have brought together all areas that contribute to running these efforts end-to-end, including engineering, product and partner management, user experience, consulting, marketing, GTM, and more.</p></div></div></div>

SAP Business AI Overview Introduction to SAP Business AI

cleanFiles/BAI10_Exploring_SAP_Business_AI_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-03-28T10:49:34.000Z

<div id="content"><div class="parentsection"><div class="section"><div tabindex="0"><h3></h3></div><table border="1" class="table" cellspacing="0" cellpadding="5"><colgroup><col style="width:100%"></colgroup><thead align="left"><tr><th><img alt="" class="inline no-zoom" src="/service/media/BAI10_02_en-US_media/BAI10_02_en-US_inline/Chobani_24px.png" tabindex="0"></th></tr></thead><tbody><tr><td><strong>Case Study: Chobani</strong><p tabindex="0">Chobani is a U.S.-based food company specializing in strained yogurt. Their organization used to spend thousands of hours to submit, review, and approve expense reports. Now, AI embedded in SAP Concur helps their users take a snapshot of a receipt and create an expense entry from it, automatically audit and approve expense reports, and help Chobani’s finance department create one view of the spend across their business. Altogether, Chobani has cut the time spent on expenses by 75%.</p><p tabindex="0"><a target="_blank" href="https://www.sap.com/assetdetail/2023/12/7879d188-9e7e-0010-bca6-c68f7e60039b.html">SAP Business AI at Chobani</a></p></td></tr></tbody></table><table border="1" class="table" cellspacing="0" cellpadding="5"><colgroup><col style="width:100%"></colgroup><thead align="left"><tr><th><img alt="" class="inline no-zoom" src="/service/media/BAI10_02_en-US_media/BAI10_02_en-US_inline/ZF Aftermarket_24px.png" tabindex="0"></th></tr></thead><tbody><tr><td><div tabindex="0"><h4>Case Study: ZF Friedrichshafen Aftermarket</h4></div><p tabindex="0">They are a multinational automotive supplier that develops chassis and drive trains for passenger cars, commercial vehicles, and industrial technology. Correct planning and forecasting is a critical part of their business. Using AI they drastically improved forecast accuracy, using 9 times more planning combinations and running 92% faster. (Used SAP Integrated Business Planning applications for Supply Chain as well as SAP Supply Chain Control Tower)</p><p tabindex="0"><a target="_blank" href="https://www.sap.com/about/customer-stories/zf-friedrichshafen.html">ZF Friedrichshafen: Driving the future of mobility with accurate demand planning</a></p></td></tr></tbody></table><p tabindex="0"></p></div></div></div>

Case Studies

SAP S/4HANA Cloud Private Edition, Production Planning and Manufacturing

Incorporating Meaningful AI into Business Solutions

In order to ensure that AI is incorporated into our product portfolio in a meaningful and impactful way, SAP has identified three key requirements by which we measure our AI powered solutions. SAP Business AI is relevant, reliable, and responsible. Let's put these core principles in context. SAP Business AI is relevant from day one, since it is built-in across all SAP applications that customers already use to run their most critical business processes. With SAP Business AI, users are empowered to interact with SAP software in the most natural way possible through Joule – SAP's copilot available across SAP applications. Hundreds of millions of users will be more efficient and more productive through simply describing their ideas, asking analytical questions, or telling the system what to do rather than clicking through transactions or coding applications. SAP systems will understand what users mean, not just what they say. SAP Business AI enhances the capabilities of SAP applications enabling them to learn and improve business outcomes. This leads to significant improvements in key business processes like recruit to retire, source to pay, design to operate, and lead to cash – giving customers access to more intelligent and automated solutions. Your AI is only as good as your data – SAP handles the most important data and our solutions keep that business data in context across our customer's operations. Because of this, SAP uniquely combines vast amounts of business process data, best practices, and third-party applications with the power of leading large language models. SAP Business AI is grounded in the truth of our customers' business and leverages generative AI in context with real-time information to help ensure accurate outputs. For decades, SAP customers have trusted us to run their most mission-critical processes, and AI is no different. SAP Business AI is built on the same process expertise, rigorous product standards, and enterprise-readiness that customers expect from SAP. Customers can rely on the veracity, accuracy, and availability of SAP Business AI. Customers turn to SAP thanks to a proven track record of high quality in this space. SAP is deeply committed to AI ethics in line with our core values. SAP Business AI is designed for people to get their best work done, valuing human oversight and agency. We address bias and discrimination concerns when designing AI into our applications. We work to ensure transparency and our ability to explain what the system does, and we engage in the societal challenges we may face in the years to come. SAP upholds our ever-high standards with respect to data privacy, data protection, and cybersecurity to help ensure customer data is never compromised and remains compliant with dynamic local regulations such as the EU AI Act. In addition, our world-class business authorization concepts can be leveraged out-of-the-box so that employees and business partners are protected from unwanted consequences. Integrating business data in SAP software with the world's leading AI models in an ethical, privacy-preserving, and secure manner will lift generative AI to a new level.