Describing Opportunity Marketplace

Objective

After completing this lesson, you will be able to understand the purpose of Opportunity Marketplace and its sections.

Opportunity Marketplace Overview

With Opportunity Marketplace (OMP), employees can explore opportunities to plan their individual growth journey. Based on personalized recommendations and a powerful search engine, employees can browse all available opportunities to choose the ones that are best for them, meeting their interests and career development aspirations.

OMP opportunities mostly originate from other SAP SuccessFactors products or modules, or Assignment opportunities can be created and published within Opportunity Marketplace itself.

Typical Assignments are:

Short-term work assignments
Fellowships
Projects
Vocational training
Internships
And others

Opportunity Marketplace offers the following benefits to users:

The Assignments feature allows managers to find qualified talent, and employees to accomplish a common task, gather new skills and experience, or collaborate to achieve something new.
Open internal jobs from SAP SuccessFactors Recruiting can be explored, so employees can leverage their strengths and grow towards their aspirations.
Employees can upskill and prepare themselves for advanced career options using Learning Opportunities.
Mentoring programs help employees have one-on-one engagements to receive regular guidance or become a mentor and help others grow.
Target roles can be added, so employees have transparency into potential job opportunities and can fulfill their professional aspirations in a familiar workplace.

A screenshot of the Main Opportunity Marketplace screen

The following features are available from the main Opportunity Marketplace screen:

Search for opportunities by keywords across all connected Opportunity Marketplace content.
Explore the opportunities offered in the different sections of Opportunity Marketplace.
Track My Opportunities: Opens the Manage My Opportunities screen to track bookmarked opportunities, opportunities in progress, assignments owned by you, and opportunity history.
Manage Opportunity Offerings: Create a new assignment, go to the assignments you own, or open your Mentoring Programs in Development.
Explore More: Open each section to see and filter the opportunities within that section.

A screenshot of the Manage My Opportunities screen

The following features are available from the Manage My Opportunities screen:

Select if you’d like to see your bookmarked opportunities; opportunities In Progress; historical opportunities; or assignments you own.
Create Assignment: Users with the appropriate permissions can create a new assignment.
Growth Portfolio: Open the Growth Portfolio.
Filter the assignments showing on the screen.
Select an assignment to open the details.
Assignment Action Menu: Depending on the opportunities you’re viewing, the assignment menu will offer options such as Apply, Unbookmark, Remove, and Cancel Request.
1. From the "Assignments Owned By Me" list, the menu options are: Edit, Copy, Close Hiring, and End Assignment.

Opportunity Marketplace Sections and Recommendation Logic

Main Sections of Opportunity Marketplace

Opportunity Marketplace’s main sections offer recommended opportunities using specific recommendation logic.

Broaden Your Experience

Assignments created within Opportunity Marketplace are displayed in this section, including:

Projects
Fellowships
Vocational Training
Internships

The data comes from the Assignments feature within OMP, and the assignments are recommended by matching the following criteria:

Required skills/attributes match skills that the user already has.
The location of the assignment matches the user's location.

Users can select an assignment to review and apply, bookmark assignments that are relevant, or select Not Interested to remove it from the results.

A screenshot of Broaden Your Experience section

Explore More

Each section within OMP has an Explore More link. Explore More shows all of the opportunities for that section, with a filter that can be used to narrow down the opportunities listed on the screen. The filters provided differ by section and the opportunities available within that section.

Some sections provide a list of attributes to be used as a filter. Selecting one or more attribute(s) will show only the opportunities for that attribute. Attributes and ratings can be edited using the View All in Growth Portfolio link.

A screenshot of Explore More Filter options

Discover Open Jobs

Internal open job postings, from the SAP SuccessFactors Recruiting module, are listed in this section. They’re recommended by matching the following criteria, listed in descending order of priority:

For customers using Growth Portfolio, the opportunity, from the pool of the latest 1000 open jobs, that best matches the user's skills and attributes from their Growth Portfolio is prioritized.
The opportunity's title matches the user's target role.
The opportunity's title matches the user's job code name.
The opportunity's job code matches the user's job code.
For non-EC instances, the equivalent field of job code defined in the user data model is used for the second and third criteria.

Connect with People

This section displays two types of mentoring opportunities from the SAP SuccessFactors Mentoring module:

Mentors
Mentoring Programs

Users see recommended mentors that match their preferences from one or multiple mentoring programs that they joined. If they haven't joined any mentoring program, they only get recommended mentoring programs.

Opportunities are listed from all three types of mentoring programs: open enrollment, supervised, and unsupervised programs.

A screenshot of Connect with People section

Learn New Skills

Five types of learning opportunities from SAP SuccessFactors Learning are displayed in this section:

Course
Curriculum
Program
Collection
QuickGuide

Only learning items that help you improve the proficiency level of your skills are recommended. This only applies to personalized recommendations, but not to admin or peer recommendations.

Explore Career Options

In this section, job roles that best match users and can be added as target roles are displayed. Either Suggested Roles or Career Explorer are used to recommend roles to the user.

The Suggested Roles feature provides a proactive step in employee development by automatically recommending future roles to an employee. Manage Suggested Roles in Admin Center is used to configure these suggested roles, which are used in the Career Worksheet, Growth Portfolio, and Opportunity Marketplace. Suggested Roles uses an algorithm based on proximity of role in Career Path, Competencies associated with the role, common job family, open positions for the role, and popularity of the role within the team. With the latest Career Worksheet, in addition to the Suggested Roles recommendation algorithm, the role recommendation logic considers the skills and attributes that are tagged as Core or Critical or marked as passionate in Growth Portfolio.

The Career Explorer option is powered by machine learning technology, and job role recommendations are generated by applying machine learning to user data that includes user attributes and data related to users' job history. The data is synchronized periodically from SAP SuccessFactors to the recommendation engine on SAP AI Business Services, and job role recommendations are based on Background Information, Employment Information, and Competency ratings.

Career Explorer can only be used when Employee Central, Succession & Development, and Job Profile Builder are enabled, and there are at least 1,000 employee job change records (identified by job code changes) in the system.

A screenshot of Explore Career Options section

Intelligent Recommendations Sections

With Intelligent Recommendations users can get personalized recommendations powered by SAP AI Business Services. This system gathers individual data from Opportunity Marketplace Assignments, SAP SuccessFactors Recruiting, and SAP SuccessFactors Learning to analyze and identify patterns. Machine learning algorithms are then applied to generate personalized opportunity recommendations. This is displayed in the Top Picks for You, Ignite Your Role, and Reach Your Aspirations sections.

Note

For customers who have enabled Employee Central, users only receive intelligent open job recommendations that are equal to or higher than their current job positions. For this logic to take effect, the MDF foundation object Job Classification is used to set up the job structure of the organization. The Employee Central foundation object Pay Grade is correctly configured to reflect job hierarchy.

The following data sources are used to generate Intelligent Recommendations:

User Profile Data: Job Location, Job Code, Departments, Division.
Growth Portfolio Data: Attributes that users are interested in, attributes with a Critical tag, Attributes ID.
Assignment Data: Attachment Type, Attributes ID.
Recruiting Data: Job Title, Job Location, Job Posting related Growth Portfolio attributes, Applied Jobs.
User Activity Data in OMP: Bookmarks of assignment and learning opportunities, Opportunity applications.

Intelligent Recommendations using SAP AI Business Services

Top Picks for You

Machine learning technology recommends opportunities based on a user's profile and activity data. Intelligent recommendations are boosted for each user by adopting the following strategy in the dimension of skills and attributes:

Assignments and open jobs are more weighted, when their required skills/attributes are marked by the user as being passionate about or being tagged as critical.
Only learning items that help you improve the proficiency level of your skills are recommended.

Ignite Your Role

Intelligent opportunity recommendations in this section focus on improving the skills that users already have and are needed in a user's current role. The following attributes are considered to filter or boost the intelligent recommendations:

Skills/attributes that the user already has.
Skills/attributes that are needed for the user's current job role.
Only learning items that help you improve the proficiency level of your skills are recommended.

Reach Your Aspirations

Intelligent opportunity recommendations in this section focus on the user's aspirations. The following attributes are considered to filter or boost the intelligent recommendations:

Skills/attributes in which the user is interested.
Skills/attributes that are required for the user's target role.
Skills/attributes that are required for the user's development goals.
Only learning items that help you improve the proficiency level of your skills are recommended.

Manage Opportunity Marketplace Tool

The Manage Opportunity Marketplace tool in Admin Center allows administrators to enable the types of opportunities that can be recommended, which sections to show, and the order of the sections.

For the Explore Career Options section, administrators can also change from the Suggested Roles default for recommendations to Career Explorer.

Manage Opportunity Marketplace in Admin Center

Summary

Opportunity Marketplace enables employees to discover, search, and apply for personalized growth opportunities such as assignments, jobs, learning, and mentoring programs.
OMP consolidates opportunities from various SAP SuccessFactors modules and allows creation of short-term assignments, fellowships, internships, and more within the platform.
Users can track, manage, and filter their opportunities, while managers can match talent to assignments and support employees’ career development.
Opportunity Marketplace has several sections that provide recommendations to employees: Broaden Your Experience; Discover Open Jobs; Connect with People; and Learn New Skills.
Intelligent Recommendations use SAP AI Business Services to deliver personalized Top Picks, Ignite Your Role, and Reach Your Aspirations sections based on user profile, activity, and aspirations.

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