Describing Key SAP SuccessFactors Platform 1H 2025 Features and Enhancements

We now introduce the standard element Company, representing the legal entity associated with a user.

For customers who have enabled Employee Central, the field value will be synchronized from the object Legal Entity in Employee Central based on the hard-coded mapping. For customers who haven't enabled Employee Central, they can update the field value through Manage Users or Employee Import admin tools, or with User OData API. In addition, the field can be included in Story reports and Table reports for data analysis.

This enhancement improves data versatility.

• To make the element configurable in the Business Configuration UI, you've run the Synchronize Business Configuration job in Scheduled Job Manager.
• To have the element present in the Succession Data Model, you've enabled it in Manage Business Configuration → Employee Profile → Standard Element .
• To update the field value through Employee Import, you've added the element to sysVisibleUserDirectorySetting template inManage Business Configuration → Employee Profile → View Template → sysUserDirectorySetting .
• Employee Central customers should select the button Refresh Legal Entity in Company System and Logo Settings to trigger an initial sync from the object Legal Entity to the company field for all users. Later, every time you update the configuration for this hard-coded sync mapping, select the button again to synchronize the data. You can check the status of the HRIS Sync job in Admin Center → Scheduled Job Manager → Job Monitor.

• You have the Administrator Permissions → Admin Center Permissions → Monitor Scheduled Jobs and Manage Scheduled Jobs permissions.
• You have the Administrator Permissions → Manage Business Configuration permission.
• You have the permission to view and edit the company field under User Permissions → Employee Data → Employee Profile.
• You have the Administrator Permissions → Manage System Properties → Company System and Logo Settings permission.

Succession Data Model and User Data File (UDF)

Field Requirements for the User Data File

Fields Hard-Coded for Syncing

Synchronize Business Configuration Job in Scheduled Job Manager

The latest Org Chart now displays the number of additional matrix managers an employee has on their card. It provides visibility into an employee's reporting relationships across different roles, allowing for better resource allocation and management decisions.

The matrix manager count on an employee card indicates how many matrix managers a person has in addition to the one shown in the current view. To see the full list of managers, open the Profile Preview by selecting the contact icon.

We made the enhancement to close the feature gap between the legacy and the latest Org Chart.

If matrix manager information was available in your company's legacy Org Chart, it will remain accessible in the latest version. You can disable this feature by selecting the Hide matrix manager information in Org Chart cards option under Org Chart Configuration → Company Org Chart.

In the current version, if an employee has additional matrix managers that aren't displayed in the current chart view, a text label displays to indicate the number of additional managers.

In the previous version, additional matrix manager information wasn't available on employee cards.

Profile Preview and Spotlight of Latest People Profile Universally Available

Showing or Hiding Matrix Manager Information on Employee Cards

The latest Org Chart is now turned on automatically for all customers in both web and mobile applications.

We've removed the Admin Center switch Company System and Logo Settings → Enable the Latest Org Chart that controls the feature. If you were still using the legacy Org Chart before 1H 2025, we'll migrate your instance to the latest Org Chart. With this upgrade, we've also made the following enhancements to close the feature gap between the legacy and the latest versions:

• Matrix Manager Count Available in the Latest Org Chart

• Options to Hide Contingent Workers in the Latest Org Chart

We want to provide a consistent and improved user experience for you to work with your company's organizational structures.

The Ultra Organization Chart feature is enabled for your company in Provisioning.

Legacy Org Chart is Deleted

General Display Name is now enabled for all customers. The setting Enable adoption of General Display Name in Company System and Logo Settings cannot be switched off anymore.

Customers who haven't enabled the feature need to prepare for the below changes:

• If you've enabled Employee Central, and you have configured a name format for general display in a specific legal entity, the format is used across the SAP SuccessFactors HCM suite within the legal entity.
• If you've enabled Employee Central, and you have chosen a name format for People Profile, it’s shared among the legal entities where you didn't specify a name format for general display.
• For non Employee-Central customers and Employee-Central customers who haven't configured name format either for general display in a legal entity or for People Profile, the system populates the field value with full name in the default language. If a user has no full name, the value Unknown is populated.

The universal enablement of this feature ensures that all customers can benefit from the consistency and adaptability that General Display Name brings to managing employee names.

We will run the Migrate General Display Name job to enable the feature in both preview and production systems for customers who had it disabled. After the migration job completes, the settingEnable adoption of General Display Namebecomes permanently on, and your employee's general display name will be automatically generated according to the name format configuration. We recommend you to review their names and adjust the configuration in your production system if needed. You can check the job status under Admin Center → Scheduled Job Manager.

Configuring General Display Name

We have delivered WalkMe guided tours in several SAP SuccessFactors product areas to help different roles in your organization make the most of the system.

WalkMe guided tours provide structured, step-by-step assistance for employees, managers, and administrators to complete common tasks. Discover the guided tours by product features and intended roles, and learn where you can start the tours.

WalkMe is an AI-powered digital adoption solution that enables teams to create guidance and automation in the flow of work, while giving business and technology leaders insights into how people are using the software and where users can be more self-sufficient. This enables organizations to accelerate user adoption of technology, boost productivity, and maximize the value of enterprise software investments.

These guided tours are created and managed by SAP SuccessFactors. To access the SAP SuccessFactors-managed content, you must enable WalkMe, as it is disabled by default. See Related Information to learn how to display the SAP SuccessFactors-Managed content.

After you enable WalkMe, guided tours are available to users based on two conditions: the feature must be enabled and configured and the user must have the necessary permissions. If both conditions are met, users can access the guided tour for that feature.

We announce new embedded content in the What's New Viewer. Subscribe to receive email notifications when we add new features, enhance existing features, and add or change embedded content. Subscribing to What's New Viewer Changes.

Showing SAP SuccessFactors-Managed WalkMe Content to Users

WalkMe Adoption Capability

Changed Connectivity to WalkMe from SAP SuccessFactors

Latest People Profile

Team Development Summary in Latest Career Worksheet

WalkMe offers new adoption capabilities for SAP SuccessFactors.

SAP SuccessFactors now has a closer connection with WalkMe. To improve adoption capabilities, we're adding free embedded smart walkthroughs, enhanced how you connect WalkMe, and have additional options that give you more control over your WalkMe content. Check the related links for more information.

WalkMe is an AI-powered digital adoption solution that enables teams to create guidance and automation in the flow of work, while giving business and technology leaders insights into how people are using the software and where users can be more self-sufficient. This enables organizations to accelerate user adoption of technology, boost productivity, and maximize the value of enterprise software investments.

Changed Connectivity to WalkMe from SAP SuccessFactors

WalkMe Guided Tours Now Available in SAP SuccessFactors Applications

Legacy Role-Based Permissions has reached End of Development on November 15th, 2024. It has reached End of Maintenance and has been deleted on May 16th, 2025.

Future dates are subject to change

We're transitioning from legacy Role-Based Permissions to the latest Role-Based Permissions because the latest version includes the key features that are available in legacy Role-Based Permissions, but with a user experience that is consistent with the SAP Fiori standards.

The latest Role-Based Permissions is now the only permission role configuration tool. You can't switch back to legacy RBP.

Role-Based Permissions

The View User Permissions admin tool has reached End of Maintenance on November 15, 2024 and has been deleted on May 16, 2025.

Future dates are subject to change

The RBP Troubleshooting replaces View User Permissions. This new tool consolidates and improves existing RBP troubleshooting functions.

RBP Troubleshooting

The page and object level import and export permissions available in Metadata Framework have been split into separate Export and Import permissions. You can now select the import and export permission separately on Metadata Framework at page level and object level.

• Page level Permission
  • You need the Export Permission on Metadata Framework permission to export any objects, irrespective of object level permissions.
  • You need the Import Permission on Metadata Framework permission to import any data. The Download Template and Import Config options are visible only if you have this permission.
• Object level Permission: Object-level permissions for import and export are now separate.

  • You can only export data for MDF objects which have the explicit Export permission. If the Export permission is not enabled for a specific object, that object is hidden from the UI and you can't export data for that object.

  • Similarly, you can only import data for MDF objects which have the explicit Import permission.

This enhancement to the import and export permissions provides users with improved data security and simplified user experience. The process of data management becomes more streamlined and efficient.

In the current version, you must select the Import Permission on Metadata Framework andExport Permission on Metadata Framework separately to import or export any MDF object respectively.

In the current version, to import or export MDF objects, you must have the explicit Import or Export (object level) permission.

In the previous version, enabling the Import Permission on Metadata Framework page level permission was sufficient for both importing and exporting MDF objects.

In the previous version, enabling the Import/Export object level permission was sufficient for both importing and exporting MDF objects

Configuring Permissions for an MDF User Role

Exporting UI Configurations

The Admin Center → Mobile Settings → Enable Mobile Features → Mobile Security → Screen Capture and Recording Restriction setting now proactively masks any attempted screenshots to protect sensitive information while keeping users informed.

We improved this setting for iOS to ensure comprehensive protection of sensitive information. When enabled, the setting actively blocks users from capturing visible screenshots.

When a screenshot is taken, the app reinforces security by masking the captured image to prevent any exposure of sensitive content. Users receive this message when they attempt to take a screenshot: Screen captures are restricted by your organization. The captured image has been masked to protect sensitive information.

If masking is unsuccessful for any reason, the app displays a fallback message: Your organization doesn't allow screen captures of the mobile app. This screen capture may not be allowed.

This enhancement ensures that confidential data remains secure by masking captured screenshots and notifying the user.

In the current version, when the Screen Capture and Recording Restriction setting is enabled on iOS and a screenshot is taken, the app automatically masks the image to ensure no sensitive information is visible. If masking does not occur as expected, the app alerts the user that the screenshot may not be allowed.

Enabling Mobile Security Features

Assignment owners can now link their own dynamic teams to Opportunity Marketplace assignments when creating or editing assignments.

When creating a new assignment or editing an existing one, assignment owners can choose one of their active dynamic teams to be linked. When applicants accept the offer, they're added to the dynamic team. After the assignment owner switches to another team for an assignment, all participants in the assignment are added to the new team.

• The integration between Dynamic Teams and Opportunity Marketplace is enabled.

• Only assignment owners can link their own dynamic teams to their assignments they created.

In the current version, dynamic teams can be linked to assignments in both Opportunity Marketplace and Dynamic Teams.

In the previous version, dynamic teams could only be linked when creating assignments in Dynamic Teams.

We built this enhancement to improve the workflow in the integration between Dynamic Teams and Opportunity Marketplace, and help team owners better source qualified team members.

Integrating Dynamic Teams with SAP SuccessFactors Opportunity Marketplace

You can now view, download, and transport configurations of assignment types and custom fields for Opportunity Marketplace assignments in Configuration Transport Center.

To ensure the uniqueness of each configuration, we have introduced a new attribute for assignment types and custom fields called the unique ID. This ID serves as a unique identifier for each configuration, preventing duplication or confusion during transport and management. For existing assignment types and custom fields, an auto-generated unique ID has already been provided, so no manual action is required.

Configuration Center simplifies the user experience for configuring the change management process, viewing configurations, downloading configurations, and transporting tested and certified configurations across tenants.

Configuration Transport Center

Configuring Assignment Types

Defining Custom Fields

Opportunity Marketplace Configurations Available in Configuration Transport Center

Non-intelligent opportunity recommendations are now added to theOpportunities to Grow section in the skill details page in Growth Portfolio, the landing page of Growth Portfolio, and in the job role details page in the latest Career Worksheet.

The recommendation logic of non-intelligent assignments, open jobs, mentors and mentoring programs are the same as when they're recommended in their respected sections on the landing page of Opportunity Marketplace. Refer to Opportunities and Recommendation Logic of Sections in Opportunity Marketplace for more details. In the skill details page in Growth Portfolio and the job role details page in the latest Career Worksheet, opportunity recommendations are further selected and prioritized according to the skills required by the job role or the skill specified in Growth Portfolio.

• For customers who haven't enabled intelligent recommendations in Opportunity Marketplace, a new Opportunities to Grow section containing non-intelligent opportunity recommendations of assignments, open jobs, mentors and mentoring programs is now available in the aforementioned pages.
• For customers who have enabled intelligent recommendations in Opportunity Marketplace, the Opportunities to Grow section in the aforementioned pages now contains both intelligent and non-intelligent opportunity recommendations. Non-intelligent recommendations are listed before intelligent recommendations and duplicate recommendations are removed.

We made the enhancement to ensure that employees consistently see relevant opportunity recommendations on key pages, maximizing the value of non-intelligent recommendations.

You need to enable at least one of the opportunity types of assignments, open jobs, or mentors and mentoring programs in Manage Opportunity Marketplace.

In the current version, opportunity recommendations are available in Growth Portfolio and the latest Career Worksheet, no matter whether intelligent recommendation is enabled in Opportunity Marketplace.

In the previous version, only intelligent opportunity recommendations were available in Growth Portfolio and the latest Career Worksheet when intelligent recommendation was enabled in Opportunity Marketplace

Opportunity Recommendations in Growth Portfolio and Latest Career Worksheet

As a Role-Based Permissions administrator, you can now grant employees field-level permissions to manage their own account data. A new permission category, Account Data, is available in Manage Permission Roles. Also, you can now see three new permissions under the Manage Identity Account and Group permission category: View Account Data,Edit Account Data, and Unlock Login Accounts.

We made the enhancement to give you more fine-grained controls over account data access.

When you create or edit a permission role in Manage Permission Roles, you can now see the Account Data permission category under the User Permissions section in the Add Permissions step

List of Role-Based Permissions

When transporting permission groups between tenants using the Configuration Transport Center admin tool, previously, permission group memberships were excluded. Now, you can choose to include static group memberships. A new override instruction, Exclude Static Group Membership, is added to the Transport: Override Export Instructions step.

We've enhanced the system to give you more flexibility in transporting Role-Based Permissions configuration bundles.

When transporting permission groups in the Configuration Transport Center, you can choose to include or exclude static group memberships in the Transport: Override Export Instructions step. By default, the Exclude Static Group Membership field is set to True. To include static group memberships, select False.

Previously, override export options for permission groups weren't available, and static group memberships weren't included.

Exporting SAP SuccessFactors Application Configurations Using Configuration Transport Center

You can now set up recurring requests to generate general audit reports and store the reports on Secure File Transfer Protocol (SFTP) servers.

The option to set up recurring requests to generate general audit reports is added in Manage General Audit → Create General Audit Report . For recurring requests, you can choose to save the reports in your SFTP servers.

We made this enhancement to help users save time and ensure consistent delivery of audit reports to their SFTP server.

Creating a General Audit Report

You can create proxy assignments to allow specified proxies to act on behalf of account holders. In the past, setting a time range for proxy assignments wasn't necessary. Now, you must select a start date and time and an end date and time in the Proxy Management UI and theProxy Import file.

We've enhanced the system to ensure safer proxy access.

You have the Proxy Management permission.

Creating a Proxy Assignment

Creating, Editing, or Deleting Proxy Assignments with an Import File

If you have users with employment-based logins, SAP SuccessFactors upgrades them to account-based logins. Additionally, profiles show login names instead of user names.

If your instance uses employment-based login, and if it uses the PWD login method, then you see a new option, Enforce user account upgrade for consistent login experience. It's selected by default, so to get the benefits of a consistent login experience, you don't need to act. If Enforce user account upgrade for consistent login experience is enabled, then all users begin using their login names to access SAP SuccessFactors. Users who previously didn't use a login name are guided through a standard reset password process. After users reset their password, they must log in using their login name and password.

• This upgrade option is available to instances that use the PWD login method and employment-based logins.
• This upgrade option is enabled by default, but you can disable it if needed. It’s a leading practice, however, to enable it.
• If you leave Enforce user account upgrade for consistent login experience enabled, a set account password dialog box appears for users who have been using fallback logic to log in the system. After resetting password, they must use login name and their new password to log in the system.
• For customers using email notifications, after users reset their passwords, they receive an email notification with the new login name.

Previously, SAP SuccessFactors users could log in with employment-based logins and there was no way to force an account upgrade to account-based login. The result was an inconsistent login experience.

You can now move all users to a consistent login experience: the account-based login. The account-based login is a leading practice for SAP SuccessFactors.

You can see the Enforce user account upgrade for consistent login experience option under Admin Center → Company System and Logo Settings

We've enhanced the system to provide users with a consistent login experience. The enhancement also ensures smooth integration with SAP Identity Authentication (IAS), which supports only account-based logins.

Differentiating Between Person, User, and Login Account

Enforcing User Account Upgrade

Previously, the system cleared global user IDs after an instance refresh. Now, you can choose to keep or remove them. A new option, Do not delete global user IDs, is available in the SAP SuccessFactors HCM suite's Specific Settings section of an instance refresh request.

When you select this option, the system keeps global user IDs during the instance refresh. If you don't select it, the system deletes the global user IDs. This option is unchecked by default.

We made the enhancement to provide you with more flexibility in managing global user IDs during instance refresh.

To ensure proper enablement and preparation, the feature is scheduled for:

• Preview environment: May 16, 2025
• Production environment: May 16, 2025

There's a new Do not delete global user IDs option in the SAP SuccessFactors HCM suite's Specific Settings section of an instance refresh request.

Previously, there was no such option.

Creating an Instance Refresh Request

As a Role-Based Permissions administrator, you can now refresh RBP model in Admin Center. A new job type,Refresh RBP Model, is available inManage Scheduled Jobs.

The occurrence type ofRefresh RBP Model is one-time. To ensure optimal system performance, avoid overusing this job type.

This enhancement provides self-service capabilities, allowing you to refresh the RBP model without needing to raise tickets.

• You have the Administrator Permissions → Admin Center Permissions → Monitor Scheduled Jobs permission.
• You have the Administrator Permissions → Admin Center Permissions → Manage Scheduled Jobs permission.

You can now create a Refresh RBP Model job to refresh RBP permission list.

Previously, there was no such job type.

Notes on Some Common Job Types

Refreshing RBP after Changes in Provisioning Configuration

You can now exclude specific users, such as service or technical users, from the attachment size limit in Document Management, ensuring they are not affected by the instance-wide user limit.

Administrators now have the ability to define specific users who should be excluded from the overall user attachment size limit. These users will not be subject to the attachment size restrictions and can upload documents without the limit being applied.

We've made this enhancement to provide greater flexibility in managing attachment size limits. Some organizations use technical or service users to handle automated processes, and restrictions on attachment sizes could interfere with these operations.

In the Admin Center → Company System and Logo Settings → Document Attachment section, you'ved added users to the field, Define users who should be excluded from the attachment user limit (username separated by semicolon). Please note that these users will have the user limit set to "No Limit".

In the current version, administrators can define a list of users who will not be subject to the attachment size limit. These users are excluded from the evaluation of the attachment limit, and their document uploads will not be affected by any size restrictions.

In the previous version, all users, including service or technical users, were subject to the same attachment size limit. This led to issues where processes involving technical users could break due to the limit being reached too quickly.

Configuring Document Attachment Settings

We've enhanced the granting of permissions for the business rule MDF object.

You can now distinguish between the View and the Edit permission for business rules. In addition, you can assign permissions for rules for distinct application areas. Refer to the Configuration Requirementsand Role-Based Permission Prerequisites sections.

You can check if all permission roles have consistent authorizations for working with business rules using the PermissionRolesHaveConsistentAuthorizationsForRules check. Refer to the link in the Related Information section.

We've made this enhancement to offer a more flexible and secure way of granting permissions for rules.

We recommend you make the following configuration settings, but you don't have to:

UnderConfigure Object Definitionssearch for Object definition and Rule. Select → Take Action → Make Correction . Then do the following:

• In the Security section, set Secured to Yes. The default setting is No.
• Set the Permission Category to Business Rules Object Permissions. If the Permission Category is set to No Selection, the rule is placed under the Miscellaneous Permissions permission category.
• CREATE Respects Target Criteria must be set to Yes.

You have the Administrator Permissions → Metadata Framework → Configure Business Rules permission.

After the change, you can distinguish between the View and the Edit permission for business rules. Additionally, you can grant permissions for rules of different application areas separately, for example, Time Management. Refer to Permissions for Business Rules and Assigning a Permission Role given in the Related Information section.

After the change, we recommend securing the MDF object Rule.

Before the change, there was only the Administrator Permissions → Metadata Framework → Configure Business Rules permission.

Before the change, we recommended not to secure the MDF object Rule because this led to issues working with rules.

Permissions for Business Rules

Assigning a Permission Role

Do All Permission Roles have Consistent Authorizations for Working with Business Rules?

You can now use AI translation to create language packs for SAP SuccessFactors HCM.

A new Extended AI Locales tab on the Manage Languages page allows you to translate default English UI labels into languages not preloaded in the system. You can review and edit individual translations on UI before approving the AI-generated locale for use. Once enabled, AI-translated locales function like built-in system locales and can be further customized as needed. In 1H 2025, the Bosnian‎ (bs_Latn_BA) locale will be supported, with more locales planned for future releases.

This feature provides a time-saving, cost-effective way for our customers to expand language support, helping their organizations serve a more diverse global workforce.

Please note that this feature will be gradually rolled out and made available only to a select group of customers.

• You've purchased the AI units license. For more information about the AI units license, please contact your Account Executive.

• You have enabled Bulk Translate and Extended AI Locales in Admin Center → AI Services Administration .

• You've consented to the AI Usage Acknowledgment Statement.

• You have the Administrator Permissions → Manage System Properties → Text Replacement permission.
• You have the Administrator Permissions → Manage AI Capabilities → AI Services Administration permission.

From the new Extended AI Locales tab, you can choose to enable AI-translated locales, view their status, or go to a separate page where you can edit individual translations.

You can edit individual translations for accuracy.

Extended AI Locales

Bulk Translate Available and Supporting Picklists

Premium AI Features in SAP SuccessFactors

Viewing the AI Usage Acknowledgment Statement

The new Bulk Translate feature allows you to efficiently translate predefined content from a source language into multiple target languages.

Bulk Translate utilizes AI to generate translations for predefined content on a page. You can review and edit these translations to ensure accuracy before saving them to the system. With the 1H 2025 release, this feature is available in Picklist Center, enabling users to translate individual picklist values across all system-enabled languages.

This enhancement helps customers provide a consistent multilingual experience, ensuring their global workforce can easily access business information.

Please note that this feature will be gradually rolled out and made available only to a select group of customers.

• You've purchased the AI units license. For more information about the AI units license, please contact your Account Executive.

• You have enabled Bulk Translate and Extended AI Locales in Admin Center → AI Services Administration .

• You've consented to the AI Usage Acknowledgment Statement.

• You have the Administrator Permissions → Manage AI Capabilities → AI Services Administration permission.
• Users have the User Permissions → AI Access → Bulk Translate permission.

You can specify one source language and one or multiple target languages and choose whether a new translation should overwrite an existing value.

You can review and edit AI-generated translations before applying them to the system

Bulk Translate

AI-Translated Locales Now Supported in Your System

Premium AI Features in SAP SuccessFactors

Viewing the AI Usage Acknowledgment Statement

You can now export job lists in Scheduled Job Manager. A new Export button is now available under the Job Monitor and Job Scheduler tabs.

This enhancement gives you more self-service capabilities.

To ensure optimal system performance, use filters to narrow down the search results for export. After selecting the filters, clickGo before clicking Export. Otherwise, your selected parameters won't work.

You have the Administrator Permissions → Admin Center Permissions → Monitor Scheduled Jobs permission.

You can now see an Export button in Scheduled Job Managerunder the Job Monitor and Job Scheduler tabs. When you choose Export, an export job is triggered. To download export results, go to Job Monitor → View Details → Download Status . The export file will expire 48 hours after job completion. It might take some time completing the job execution. If you can’t find your export job in Job Monitor, check Upcoming Jobs.

Previously, there was no Export button

Exporting Job Data in Scheduled Job Manager

As a Role-Based Permissions administrator, you can now print role assignments and role assignment history records.

A new Print button is added to the role assignment details page and the role assignment history records page.

• To access the role assignment details page, go to Admin Center → Manage Permission Roles → [choose the name of a permission role] → Assignments , and choose an assignment name.
• To access the role assignment history records page, go to Admin Center → Manage Permission Roles → View History → Role Assignment .

With this enhancement, you can save role assignments and their history records locally.

Assigning a Permission Role

Comparing Two Change History Records of a Permission Role

We've improved the Manage Documents page with a more intuitive layout and functionality enhancements for easier document management.

The Manage Documents UI now features a cleaner layout where three key sections are displayed side by side: Documents, Document Categories, and Document Storage. The Documents section allows you to manage your uploaded documents in the results table, while the Manage Document Categories section lets you add or manage categories. The Document Storage section now more clearly shows all document categories and their storage usage.

Metadata such as the document category, document entity type, and the user who uploaded each document is now displayed in the results table for a more comprehensive overview of your documents.

We've made this enhancement to improve the overall user experience by offering a more intuitive interface. The new side-by-side arrangement of key sections simplifies navigation between documents, categories, and storage. Additionally, the display of important metadata in the Documents section provides greater visibility into document details, making it easier to manage and track uploaded documents.

The Documents, Document Categories, and Document Storage sections are now displayed as clickable sections side by side for easier navigation. The Documents section now includes additional metadata displayed under the Document Type, Uploaded By, Document Category, and Document Entity columns.

TheAdvanced Filters section now includes a dedicated radio button for filtering documents without an assigned entity type, making it easier to identify these documents.

The Document Categories section now provides a clearer, more user-friendly dialog box for adding and editing document categories.

The Document Storage section now shows a clear breakdown of all categories that contribute to storage usage, along with the Uncategorized category for documents that do not have an assigned category.

In the previous version, all three sections were on a single page, requiring users to scroll and navigate to access each section, and the results table did not display additional key metadata.

There was also no dedicated radio button for filtering documents without an assigned entity type, and uncategorized documents were not clearly distinguished in the Document Storage section.

Using Document Management

As a Role-Based Permissions administrator, you can now search for external users using theUser Role and Permission Search tab in the RBP Troubleshooting admin tool.

Previously, only employee searches were supported. Now, you can also search for external learners and onboardees.

This enhancement broadens your search scope, making it easier to find the users you're looking for and compare their roles and permissions.

You can now search for external users in User Role and Permission Search.

RBP Troubleshooting

Searching User Roles and Permissions

Role-Based Permissions Troubleshooting Tool is renamed to RBP Troubleshooting. As a Role-Based Permissions administrator, you can now compare permission roles using the RBP Troubleshooting admin tool. A new tab, Compare Roles, is available in the tool.

The Compare Roles tab allows you to search for permissions of a role, or compare the permissions of two roles. When you compare the permissions of two roles, chooseShow Allto see all permissions of the two roles, or choose Show Difference to see only the different permissions of the two roles.

We made the enhancement to help you better diagnose and fix permission role issues.

You can search for permissions of one role.

Alternatively, you can search and compare permissions of two roles.

Previously, there was no Compare Roles tab.

Comparing Roles

As a Role-Based Permissions administrator, you can now sort permissions in ascending order in the Add Permissions section. A Sort by Ascending check box is added above the permissions list.

This enhancement makes it easier for you to navigate the permissions list and find the permissions you need.

When adding permissions to a role, you can select the Sort by Ascending check box to arrange the permissions in ascending order. You can unselect the check box to revert to default order.

In the Preview section, the permissions are automatically sorted in ascending order for your convenience.

Previously, there was no Sort by Ascending check box in the Add Permissions section.

Creating a Permission Role

As a Role-Based Permissions administrator, you can now compare the change history records for role assignments. A Compare button is added to the Role Assignment tab on the role history page.

In the comparison results section, you can select Show Difference to view only the changed details between two history records, or Show All to view all details, changed or not.

Comparison of MDF permissions in Target Criteria, Data Blocking, and Tree Security is not supported. Only the latest MDF permissions are displayed in the comparison results.

We made this enhancement to help you better track role assignment changes over time.

A Compare button is now available under the Role Assignment tab. In the comparison results section, you can select Show Difference to view only the changed details, or Show All to view all details.

Previously, there was no Compare button under the Role Assignment tab.

Comparing Two Change History Records of A Role Assignment

When tracking history records of a permission role, you can now view all the assignments associated with the role in each record. You can also view which assignments have been added or removed when comparing two history records.

The Role tab on theView History page now includes an Assignments subtab to display all assignments associated with the current role.

We made the enhancement to close the gaps between the latest Role-Based Permissions and the legacy Role-Based Permissions. RBP administrators who need to check assignment changes when viewing history can now also leverage the new RBP experience.

The new Assignments subtab displays only the ID, the latest name, and the latest description of a role assignment. To view more details of each assignment, such as access population, target population, and target criteria, you can go to theRole Assignment tab.

When comparing two history records of a permission role, you can view assignment changes under the new Assignments subtab. The underlined texts highlighted in green are newly added assignments, and the strikethrough texts highlighted in red are deleted assignments.

You can select Show Difference to view only the changed assignments, or select Show All to view all assignments, changed or not.

When you print the history records of a permission role, the output also includes assignment details.

Previously, the Role tab included only a Permissions subtab to display permission changes.

Comparing Two Change History Records of a Permission Role

The Job Scheduler tab in the Scheduled Job Manager used to have Recurring and Dependent Of columns. Now, it features the Job Occurrence column instead. This column supports the values: One-Time, Recurring, and Dependent Of.

Previously, Recurrence and Dependent Of didn't display by default. Now, Job Occurrence does. It's also available as a new filter under the Job Scheduler tab.

This enhancement simplifies the user interface, offering an easier and more streamlined user experience.

Previously, by default, there was no Recurring or Dependent Of column.

After you selected the two columns using the gear icon, the Recurring and Dependent Of columns displayed as table headers.

Creating a Scheduled Job Request in Admin Center

We've added new configurations and updated certain existing configurations in Configuration Transport Center.

We've made these changes as part of the transition from Instance Synchronization Tool to Configuration Transport Center.

Viewing SAP SuccessFactors Application Configurations Using Configuration Transport Center

Exporting SAP SuccessFactors Application Configurations Using Configuration Transport Center

Downloading SAP SuccessFactors Application Configurations Using Configuration Transport Center

Prerequisites for Using Configuration Transport Center

Enabling Full Profile of Latest People Profile

As an administrator, you can now use the Instance Refresh Tool to refresh production tenants during the implementation phase, prior to deployment.

Key changes to the production tenant refresh process include:

• Production tenant refresh requires approval from the administrator. We've introduced an approval workflow to schedule the refresh request. Administrators with Instance Refresh Tool (IRT) refresh permissions can choose a production tenant as the refresh target and configure additional options, such as the refresh date and data anonymization, before submitting their request.

• Email notifications are sent for each step of the refresh process.

• You must initiate a manual refresh for SAP SuccessFactors instances with SAP SuccessFactors Learning integration.

• If the production tenant refresh request isn't approved within 24 hours of the scheduled time, it is automatically canceled.

• After each productive tenant refresh (irrespective of the refresh status), SAP disables the refresh functionality for the production tenant to protect the tenant data and prevent accidental refreshes.

• The production refresh operation is permanent and cannot be undone under any circumstances. Once initiated, there is no possibility of recovery, and all information is permanently lost.

This enhancement eliminates the need to submit manual refresh requests for a production tenant to SAP SuccessFactors Support.

• Ensure that both the source and target instances must be present in the same data center.

• The source and the target tenants are paired.

• Production tenant must be selectable in the target tenant drop-down when submitting a refresh request.

• You must open a ticket or incident (using the component LOD-SF-PLT-IRT) requesting to enable the Admin Center → Manage Permission Roles → Edit Role for SuperAdmin → Manage Instance Refresh → Approve Production Tenant Refresh Request option in your instance. For further assistance, contact Technical Support.

• You have enabled the Manage Refresh and View Refresh Requests permission to trigger and view the refreshes respectively.

• You have the Administrator → Approve Production Tenant Refresh Request permission to approve the refresh request. Administrators with this new role-based permission can only approve refreshes for live production tenants.

Administrators with the Approve Production Tenant Refresh Request permission shown here can approve refreshes for live production tenants. You must create a ticket or incident using the component LOD-SF-PLT-CGC to enable this option in Admin Center.

In the current version, administrators with the Approve Production Tenant Refresh Request permission can approve refreshes for live production tenants.

In the previous version, production tenant refreshes weren't supported through the Instance Refresh Tool.

Approving Production Tenant Refresh

You can now schedule refreshes over the weekend using the Instance Refresh Tool. Additionally, the supported schema size limit has been increased to 650 GB.

Refreshes can be scheduled throughout the year, including weekends, excluding planned downtime periods.

With this enhancement, we've reduced the administrators need to minimize weekday downtime reduction.

In the current version, you can schedule for tenant refreshes over the weekend using the Instance Refresh Tool (IRT), addressing the need for administrators to minimize weekday downtime.

In the previous version, refreshes through Instance Refresh Tool was allowed only between Monday to Thursday. Earlier, you weren't able to schedule refreshes due to maintenance windows or extended major code release hours on particular weekends. Also, previously the supported schema size limit was 550 GB.

Known Technical Gaps of the Instance Refresh Tool

Important Notes while Using the Instance Refresh Tool

AI-assisted writing is available in new areas, making it more accessible to enhance content creation.

AI-assisted writing is now available in the Mentoring feature of the Career Development module.

For Onboarding, you can now use the AI-assisted writing tool to compose messages for:

• The Nudge Assignee Quick Action on the home page.
• The Nudge button in new hire tasks on the New Hire Details page.

For the Recruiting module, the AI-assisted writing tool is available for all fields that support the Rich Text Editor, such as:

• Job Description fields (With or without Job Profile)
• Offer Letter
• Schedule Interview
• Contact Candidate
• Job Posting (Agency comments)
• All E-mail functionalities.

AI-assisted writing is now available for the following features in Compensation:

• Plan Instruction for variable pay templates.
• Compensation statement editor.

In Job Profile Builder, you can use the AI-assisted writing tool for enhancing the description and summary of job profiles.

AI-assisted writing helps to enhance employee experience, optimize productivity, and improve the overall quality of the organization's business communication.

You've purchased the AI units license. For more information about AI units license, please contact your Account Executive.

You've enabled the AI Services AdministrationAssisted Writing option in Admin Center.

For Translation: You’ve also enabled the AI Services AdministrationAssisted WritingTranslation option in Admin Center.

• Administrators have the AdministratorManage AI CapabilitiesAI Services Administration permission.
• Employees have the User PermissionsAI AccessAssisted Writing permission.

In the current version of Mentoring, both participants and administrators can use AI-assisted writing to enhance the text they provide. Here's a screenshot of an example when mentors edit mentoring preferences.

AI-assisted writing is available in text and textarea fields on the mentoring program page.

In the current version of Onboarding, the AI-assisted writing feature is available for the Nudge Quick Action on the home page and for the Nudge button for new hire activities on the New Hire Details page.

In the current version of Recruiting, the AI-assisted writing feature is available for all Rich Text Editor fields.

In the current version of Compensation, you can use the AI-assisted writing in Plan Instructions for variable pay templates as shown in the screen in the background. In the foreground is a screenshot from the statement editor where the AI-assisted writing option has been used to generate text.

In the current version of Job Profile Builder, you can use the AI-assisted writing feature for enhancing the job descriptions and job summary of job profiles.

In the previous production version, these AI-assisted writing adoptions were not available.

AI-Assisted Writing

Premium AI Features in SAP SuccessFactors

You can now use the newly designed admin tool, Configure Latest People Profile, to configure Spotlight and general settings for the latest People Profile, even if the latest Full Profile is not enabled. Previously, enabling the Full Profile was necessary to use this tool.

If the latest Full Profile isn't enabled, you have two admin tools for configuring People Profile:

• Configure Latest People Profile: Use this tool to configure general settings and Spotlight.
• Configure People Profile: Use this tool to configure the legacy People Profile, which remains as the place where users view or edit full employee data.

If the latest Full Profile is enabled, you use the Configure Latest People Profile admin tool to configure the whole latest experience: general settings, Spotlight, and Full Profile. You can now do the following to configure the Full Profile:

• Define which target roles can access a specific category.
• Move custom cards from custom categories to predefined categories.
• Add or delete custom cards in predefined categories.
• Rename predefined categories.
• Reorder all categories, including predefined categories.
• Reorder cards within the same category, regardless of predefined or custom categories.

This enhancement brings administrators more flexibility to configure key profile components, making the process more efficient and user-friendly.

Profile Preview and Spotlight are now available in all systems, no longer controlled by any settings.

To enable the Full Profile, select the setting Admin Center → Company System and Logo Settings → Enable Full Profile for the latest People Profile. You can choose to migrate legacy People Profile configurations to the latest Full Profile or not. For details, see "Related Information" below.

You have the Administrator → Manage System Properties → Configure People Profile permission.

In the current version, if the latest Full Profile isn't enabled, you have two admin tools for configuring People Profile:Configure People Profile and Configure Latest People Profile.

In the current version, if the latest Full Profile is enabled, one admin tool Configure Latest People Profile is available for configuring the latest People Profile.

In the previous version, if the latest Full Profile wasn't enabled but Profile Preview and Spotlight of the latest People Profile were enabled, you could only use the Configure People Profile admin tool to configure the legacy People Profile and certain general settings for the latest People Profile.

Configuring the Latest People Profile

Enabling Full Profile of Latest People Profile

Migration of People Profile Configurations

Profile Preview and Spotlight, the public view of the latest People Profile, are now enabled automatically for all customers in both web and mobile applications. We've removed the admin switch Enable the latest People Profile that controls this feature. Additionally, we've also made some enhancements to the Profile Preview and Spotlight.

• Tags card: This new card is now available for employees to view and add tags that highlight skills or interests. Employees can add, edit, delete tags for themselves or others, and search for people with the same tag by clicking on the tag.
• Badges card: Employees can now give badges to anyone and delete any that they've given or received on Spotlight. Previously, employees could only give badges to those without any badges.

Here's what the two cards look like:

We have universally rolled out the redesigned public view of People Profile to empower employees to build their personal brand and establish connections with ease.

Profile Preview of the Latest People Profile

Spotlight of the Latest People Profile

Differences Between Legacy and Latest People Profile

User Feedback on AI features is available in more areas and now includes an enhancement for free-text comments.

We’ve enhanced the user feedback option for SAP SuccessFactors Business AI features, with the newest addition being the ability to include free-text comments. Users can now share their impressions of AI-generated content with a thumbs-up or thumbs-down rating. If they select thumbs-down, they can specify a reason for their rating and provide additional context through free-text comments. This feedback is optional and can be submitted after AI-generated content appears on the page. Adding optional comments for extra detail can help us make targeted improvements for the given prompt or experience, improving the overall quality of AI-assisted processes.

As of 1H 2025, this functionality expands to include the following modules or features:

• Latest Goal Management
• AI-assisted performance insights in the latest experience of Performance Management forms
• AI-assisted career insights in the latest Career Worksheet
• AI-assisted successor insights in Succession Planning
• The Applicant Information notification card in Microsoft Teams, allowing interviewers to generate interview questions using AI and provide feedback on the AI-assisted questions.
• AI-assisted feedback questions and answers in Continuous Feedback

To learn more about feedback collection and its role in improving AI-generated content, see User Feedback on AI Features in theRelated Information section.

Gathering user feedback helps improve AI accuracy, relevance, and usability. Patterns in ratings and comments provide valuable insights into recurring issues, allowing SAP SuccessFactors to enhance AI-assisted processes over time. Submitted feedback may be analyzed to identify trends and refine AI-generated responses.

In this example for the latest Goal Management, users can provide feedback with optional free-text comments on the performance and development goal content that is created or edited using generative AI capabilities.

In the previous version, these enhancements and adoptions were not available.

User Feedback on AI Features

The AI-assisted skills architecture creator has now been enhanced to extract only the skills from job roles and job requisitions that were created or modified since the last time the Skills Extractor job was executed.

The AI-assisted skills architecture creation extracts skills from job descriptions of job profiles and job requisitions. When you want to extract skills from the job profiles and job requisitions for the first time, you run the AI-Assisted Skills Architecture Creation option in Upgrade Center. After the Upgrade Center job is run, the Skills Extractor Job is available in Scheduled Job Manager. This job can be run multiple times and allows you to extract the skills from the job descriptions of job roles and job requisitions that were created or modified since the previous run.

This enhancement improves the user experience by allowing skills to be extracted only based on changes to the job profile and job requisition since the last extraction.

• You've purchased the AI units. For more information, please contact your Account Executive.
• You've enabled the Assisted Skills Architecture Creation and Allow Skills Extraction from Job Profiles and Requisitions settings from the AI Services Administration page.
• You've upgraded to Talent Intelligence Hub.
• You've enabled Job Profile Builder.
• You've enabled Recruiting.
• You have active job profiles in the system.

You've the Administrator → Manage AI Capabilities → AI Services Administration permission.

In the current version, you can see the Skills Extractor Job in Scheduled Job Manager.

Previously, theSkills Extractor Job was not available.

Overview of AI-Assisted Skills Architecture Creation

You can now use the two new settings introduced in the AI Services Administration page for extracting skills from job profiles and job requisitions.

AI-assisted skills architecture creation allows you to extract skills from the descriptions of job profiles and job requisitions. On the AI Services Administration page, you can now use the Assisted Skills Architecture Creation and Allow Skills Extraction from Job Profiles and Requisition settings. When these settings are enabled on the AI Services Administration page, you can use the Assisted Skills Architecture Creation option in Upgrade Center. If the settings are not enabled, then the upgrade option won't be visible in Upgrade Center.

We've made this enhancement to ensure consistency with the other AI-assisted features in SAP SuccessFactors.

You've purchased the AI units. For more information, please contact your Account Executive.

You've the Administrator → Manage AI Capabilities → AI Services Administration permission.

In the current release, the Assisted Skills Architecture Creation and Allow Skills Extraction from Job Profiles and Requisitions settings are available on the AI Services Administration page

In the previous release, the Assisted Skills Architecture Creation and Allow Skills Extraction from Job Profiles and Requisitions settings were not available.

Overview of AI-Assisted Skills Architecture Creation

Premium AI Features in SAP SuccessFactors

You can now see a new learning section for skills in the Growth Portfolio.

The skill details page in the Growth Portfolio displays the current proficiency level for the skill. You can now view the learning suggestions for the skill under the new Advance My Proficiency section.

The learning suggestions will vary based on the current proficiency level for that skill. The administrators can mark some courses as important (featured courses) for a skill. The learning suggestions are sorted in such a way that the featured courses for the next proficiency level of the skill appear first, followed by the featured courses for the current proficiency level. For example, if an employee has proficiency level 1 in Java Programming, the primary learning suggestions will display featured courses for proficiency level 2. Similarly, for an employee at proficiency level 4, the primary learning suggestions will highlight featured courses for proficiency level 5. If there are no featured courses for a skill, the learning suggestions will be shown in reverse chronological order, sorted by the date the courses were associated with the skill, with the most recently added course appearing first.

You can view more details about the learning course by clicking the course link. You are navigated to the SAP SuccessFactors Learning page where other learning courses are also listed. When you complete a course from the learning suggestions, your proficiency level for the skill will be elevated to the next proficiency level. This allows you to focus on the relevant learning based on your current proficiency level for the skill.

We've built this enhancement so that employees can choose the right courses to improve their skills and advance in their careers.

• You've migrated to Talent Intelligence Hub and enabled Growth Portfolio.
• You've enabled SAP SuccessFactors Learning.
• Ensure that the integration between SAP SuccessFactors Learning and SAP SuccessFactors Platform is sealed.
• Ensure that the Enable the Advance My Proficiency section in the Growth Portfolio option is enabled under Admin Center → Company System and Logo Settings.

You can click the learning suggestions and navigate to view the details of the course in SAP SuccessFactors Learning page. The course will have the skill name in the Included Attributes section.

In the current release, you can navigate to the skill details page and see the Advance My Proficiency section. The learning suggestions for the skill are displayed.

In the previous release, the Advance My Proficiency section was not available in the Growth Portfolio.

Overview of the Redesigned Growth Portfolio

You can now edit the proficiency level name and descriptions of every proficiency level scale in the Attributes Library.

This enhancement allows you to edit the names and descriptions of proficiency levels for a proficiency level scale, even if the scale is linked to an attribute in the Growth Portfolio. Previously, if a proficiency level scale was linked to an attribute type and the attribute was used in Growth Portfolio, you were unable to modify the proficiency level names or descriptions for the proficiency level scale in the Attributes Library. You can now edit a proficiency level scale in the Attributes Library regardless of its association to an attribute in the Growth Portfolio.

We've made this enhancement to improve the user experience.

You have the User → Growth Portfolio → Proficiency Level Scale → Edit permission.

Configuring the Proficiency Level Scale