Managing Rewards and Recognition (Spot Awards)​

Objective

After completing this lesson, you will be able to explain Rewards and Recognition and their features.

Rewards and Recognition

Rewards and Recognition are events that take place outside the regular compensation planning period. They are often subject to the same budget, eligibility, guidelines, and approval process as focal events, but since participation is limited, they do not lend themselves well to worksheet tools. As a result, effectively managing Reward and Recognition and compensation changes is a significant challenge for a compensation team.

The popularity of Reward and Recognition programs has been growing. In addition to recognizing years of service, companies are allocating larger financial budgets and encouraging users to provide timely recognition for outstanding company contributions or participation in special projects.

SAP SuccessFactors Rewards and Recognition is a fully integrated product within the SAP SuccessFactors suite. It supports a non-recurring compensation event based on a specific contribution or performance. It can be cash or non-cash and is generally subject to budget and guidelines. It can be peer-to-peer or delivered within a manager hierarchy. The award nomination and approval processes can be completed from a desktop or a mobile device.

Note

While included in a SAP SuccessFactors Compensation license, Spot Awards is only a part of a professional services implementation if called out in the Statement of Work for your company’s implementation project. If your company is not implementing the Spot Awards feature, you may skip over this section.

Key Features

  • Reward and Recognition can be activated without an SAP SuccessFactors implementation consultant using the Upgrade Center.
  • The solution supports cash-based, point-based, and gift card redemption programs.
  • Eligibility can be defined using dynamic groups or business rules.
  • Award categories can be aligned with behaviors you want to encourage across your organization.
  • Award levels can be specified by the level of effort or contribution.
  • Guidelines can be defined in different currencies based on category and level.
  • A different approval process or workflow can be used based on the award amount. For example, all rewards above $100 would need additional approval from an L1 manager.
  • Overall view of the budget and its utilization across the program.
  • Able to create multiple concurrent programs.
  • In addition, customers using SAP SuccessFactors Employee Central can have award amounts automatically published upon approval. SAP SuccessFactors Intelligent Services provides a vehicle for consuming the spot award event in real-time and building an integration to an external HR System or your intranet.
This screenshot shows the Upgrade Center where an administrator can activate new features and functionality.
This screenshot shows a Spot Award setup screen.

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