Once an administrator has turned on the AI features from the AI Services Administration tool, the different permissions can be granted for end users in Role-Based Permissions, in the User Permissions→AI Access category.
End users can use the Assisted Performance Goals feature to create goals using Generative AI. When selecting Create Goal, the Goal Creation Options menu will show a text field titled Tell us what you want to achieve:, where users can provide input (up to 500 characters) and generate a goal using AI technology.
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After selecting the Generate button and confirming the AI Usage Acknowledgment, you will see the Edit Goal screen, where you can edit the goal fields, such as Goal Name, Visibility, Category, Description, Metric, Dates, etc. You can also select the Regenerate button at the top right of the screen.
Users can also create Team Goals using Generative AI. When selecting Create Goal from the Manage Team Goals page, the Goal Creation Options menu will display a text field where a user can input what they want to achieve and use Generative AI to create a new goal when they click the Generate button.
Additionally, the Assisted Writing with Text Analyzer AI feature can be used to get assistance from AI technology to enhance the content from text and textarea fields, like Goal Name, Metric or Description, as well as flagging inappropriate language or translate text.
The capabilities for AI-Assisted Writing available in Goal Management are:
- Enhanced Writing: Suggests enhancements in grammar, spelling, vocabulary choices, and phrasing in the context of the selected line or paragraph.
- Change Tone: Provides options to change the tone of the writing of the selected line or paragraph to professional, personable, or constructive to suit the communication needs of different audience groups in the organization.
- Make Shorter: Shortens a selected line or paragraph to convey the message more concisely.
- Make Longer: Rewrites a selected line or paragraph by adding more words to provide a detailed explanation based on the original content.
- Make Bulleted List: Converts a selected line or paragraph into a bulleted list to simplify complex information and enhance readability by breaking it down into easy-to-read points.
- Analyze Text: Performs a safety scan on each text box, prompt entry, or Generative AI output to detect bias and suggest replacement text for any language flagged as potentially biased, discriminatory, or harmful.
- Translate: Translates the written text into the target language chosen by the user. This action supports the following capabilities:
Translation from en_US (US English) to all 46 languages supported in SAP SuccessFactors.
Full translation between the following languages: English (US), German, French, Spanish, Portuguese, Chinese (Simplified), and Japanese.
In the following screenshot, a user enhances the Goal Name using AI capabilities:
- Select existing Goal Name text. A popup menu shows, and the user selects the first option, Use AI capabilities, which displays all the available options within AI-Assisted Writing.
- User selects Enhanced Writing.
- AI-Assisted Writing shows the results.
- From the same menu, the user continues to prompt AI-Assisted Writing to make the text longer and change the tone to be more professional. The user can select Apply to update the goal name to the latest result, or use the copy text option from previous results and paste it into the goal name.
Suggested text from Generative AI can be edited, and AI content can be regenerated to trigger different results that can be easily compared. Once the goal is saved, in the goal details screen, there is an indication that the goal is enhanced by AI. In the Create and Edit goal screen, there is an indication of AI-generated content per goal field.
Users can provide feedback with optional free-text comments on the performance and development goal content that is created or edited using generative AI capabilities. If the thumbs-down icon is chosen, the Reasons for Rating dialog box appears, and users can choose one of the feedback buttons and add additional comments before clicking the Submit button.
Permissions required to use AI Capabilities
End users will need the following permissions granted in Role-Based Permissions.
- User Permissions→AI Access→Assisted Performance Goals, for the Goal Creation with Generative AI.
- User Permissions→AI Access→Assisted Writing with Text Analyzer, for the AI-Assisted Writing.
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In SAP SuccessFactors Mobile, you can also use AI-Assisted writing when adding or editing performance or development goals to improve content that users have permission to edit, such as the goal name, description, and other content provided in goal fields of text and textarea types.
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