Configuring Dashboards

Objective

After completing this lesson, you will be able to create and manage dashboards in SAP SuccessFactors Incentive Management.

Dashboards

Dashboards are an easy and intuitive way to communicate compensation results and other information to payees, giving them access to the information that matters to them the most.

The compensation administrator creates and maintains various dashboards using the My Incentive Dashboard Setup interface. Dashboards can be created for all payees who share a plan, or all payees who share a title. In addition, a global dashboard can be shared among all payees.

To allow a user to create and manage dashboards, add the user to a role with the Administration - Dashboards permission.

Dashboards are created using Widgets. A widget is a window that contains a single piece of data for display in a dashboard.

The following image shows an example of a dashboard displaying various widgets, including the product sales revenue for the current month and the month to date commission.

A sample payee dashboard with several widgets showing compensation results.

Configuring Dashboards

The Administrator can personalize the Dashboard settings within the Global Settings workspace on the Incentive Management Portal.

The Dashboard Settings pane of the Global Settings workspace, which is accessible from the Incentive Management Portal.

Dashboards are updated automatically when Compensate and Pay is run. However, three features allow you to control the release of data to the payees.

Enable released periods allows you to manually release periods in the Dashboard. If this feature is enabled, payees can view the dashboards for the released periods only, and dashboards aren't updated until you release them. For example, let’s say you run Compensate and Pay daily, but you don’t want your payees to see an updated dashboard until the 15th of the month. You can release periods for all data, or release periods based on Processing Units and Calendars.

If needed, you can block specific positions or position groups when releasing a period. This is helpful if you're having trouble with the results of only one individual.

Show only released periods matching by positions date range controls the display of the release periods based on the release period assigned to a payee. If this is enabled, payees will see dashboards only for the periods for which they are assigned. The currently selected position displays only the released periods for that position.

If Use Approved Calculated Data Only is enabled, a new dataset is created that can be leveraged in dashboards as "approved" data. Administrators can control which data is pushed into the dataset if you need more granular control over the release of data. If this feature is enabled, calculated data will be displayed only after you have also run the Approve Calculated Data pipeline task. The following image shows how to use the Pipeline to approve calculated data.

The Calculation Run workspace, with the Data menu selected and the Approve Calculated Data option highlighted.

Key facts regarding dashboards:

  • A dashboard can be ‘previewed’ by selecting a payee from the list.
  • A Dashboard can have an Effective Date range.
  • Dashboards have a View Date, which can be set to a Past date or Future date.
  • Dashboards support payees who hold multiple positions.
  • Dashboards can be created for Custom Calendars.

Dashboard Widgets

As we saw earlier, dashboards are made up of Widgets. A Widget is a window that displays results or other plan data. They are very easy to configure in the user interface. You can use up to eight widgets per Dashboard. Most widgets are optimized to display payee data, but two widgets display data specifically for managers.

A Dashboard in Design mode, with the list of widgets highlighted.

Payee widgets include:

  • Table Widget: displays tabular data on top of the Payee results.
  • Breakdown Widget: displays a donut chart with a breakdown of a KPI by credit type, earning group, measurement, or incentive.
  • SingleKPI Widget: displays a single metric, such as the payee’s measurement for the quarter.
  • Leaderboard Widget: allows participants to see where they fall within a ranking of their peers.
  • Payee Profile: displays the payee information such as name, base salary, and manager name.
  • Attainment Widget: aggregates data by multiple attributes.
  • Payment Widget: displays the payee payment information.
  • Aggregated Table Widget: allows the creation of a table that is grouped by the value of a field and aggregates numeric fields.
  • MultipleKPI Widget: displays a chart that includes multiple KPIs
  • Personal Modeler: allows payees to estimate their potential payment based on a change to a measurement
  • Communication Widget: displays text, hyperlinks, images and other static information to the payees.
  • Quota Attainment: displays performance metrics alongside a quota.

Manager widgets include:

  • Manager Rank: displays and ranks subordinates by a defined data type.
  • My Team: displays a list of subordinates with the capability to view any of their dashboards.

Exercise: Create a Dashboard

Business Example

In this exercise, you will create a dashboard to display compensation results to the sales representatives.

Steps

  1. Create a new incentive dashboard.

    1. Open the Incentive Management Portal using the application picker.

    2. Use the application picker to open My Incentive Dashboard Setup.

    3. Change the date on the calendar to 1/1/2026.

    4. Select By Title.

      The My Incentive Dashboard Setup interface. The Plans menu is expanded and Dashboards by Title is selected.
    5. Select Sales Representative.

    6. Select Add New.

      The My Incentive Dashboard Setup interface. The Sales Representative title is selected and the Add New button is highlighted.
    7. In the Dashboard name field, enter Sales Rep Dashboard.

  2. Add a widget to display basic payee information.

    1. Select CreatePayee Profile.

    2. In the Widget Title field, enter My Profile.

    3. Open the Selected Fields tab.

      Note

      This widget includes a field called Position.Target Compensation that we will not need to display. Instead, we will remove this field and add Participant.Sales Status in its place.
    4. Select the X next to Target Compensation.

      The Configure Payee Profile Widget. The icon to remove the Target Compensation field is highlighted.
    5. Select plus (+) and select Participant.GA1:Sales Status from the list.

    6. In the Custom Label field, enter Sales Status.

    7. Select Save.

  3. Add a widget to display the payee’s total sales revenue, using the Measurement.. 

    1. From the Create menu, select Single KPI Widget.

    2. Enter the name My Total Sales Revenue.

    3. Set the Performance Metric Type to Measures.

    4. In the Measurement Field, select My Product Sales Revenue.

    5. In the Field, select Value.

    6. Select Save.

      The Configure SingleKPI Widget, with the Metric Type set to Measures.
  4. Select Save and Publish.

  5. Add a third widget that displays credits as a table.

    1. Select CreateTable Widget.

    2. Enter the following in the Source tab:

      • Widget title: My Sales Credits
      • Report Type: Credited Transactions
      • Download CSV: Enabled
      • Allow Inquiries: Enabled
      • Inquiry Type: Credit Inquiry
      The Configure Table Widget dialog. The Report Type is set to Credited Transactions.
    3. Select Save.

    4. Select the Selected Fields tab.

      The Configure Table Widget screen. The Selected Fields tab is visible and the Field Name field is selected. The Transaction.Comp Date field is highlighted.
    5. Select the field name dropdown and select Transaction.Comp Date from the list.

    6. Select Add (+).

    7. Select Transaction.Product Name.

    8. Repeat these steps to add the Transaction.Value field.

    9. Select Save.

    10. Select Save and Publish.

Downloading Dashboard Images

Payees viewing their dashboards can download chart images to PDF, JPG, PNG and SVG formats by selecting the menu in the upper right corner of the widget.

A dashboard widget displaying a chart, with the Download menu displayed.

Summary

  • Dashboards display compensation results to payees using customizable widgets.
  • Administrators can control when data is released to a dashboard, and block certain positions during the release of data.
  • Dashboards can display a number of widgets, including Table, Breakdown, Single KPI, Leaderboard, and Quota Attainment.
  • The 'My Incentive Dashboard' feature automatically displays updates when payees log in.