Users may be employees, contractors, vendors, customers, and other SAP SuccessFactors Learning end users. Users may include managers, Human Resource Business Partners (HRBPs), and instructors. Users access the user side of the application from the Learning drop-down, where they can manage their own learning needs. They may view and manage their learning needs if they have responsibilities for other users.
An Administrator is a person who performs actions in the Learning application. An administrator's role determines their actions in the system and where they may perform them. These actions may include creating or editing learning entities (such as items, curricula, or programs), assigning learning, scheduling training, registering users, adding history records, and running reports. Administrators will access the application using the Learning Administration tool in HCM.
Here are the key SAP SuccessFactors Learning Roles:
- User: The person who accesses the LMS to determine what activities are assigned, available, or due. They include anyone assigned training and for whom training will be tracked.
- Administrator: A person who accesses the LMS to manage system setup, search for users, create learning entities, assign training, run reports, and other system administration.
- Manager: A user directly responsible for tracking other users' training needs and completions. Manager actions may include assigning training, viewing assignments, running reports on direct reports, recording learning, and others. Delegate Managers, Alternate Managers, and HR Business Partners (HRBPs) may also have manager access and responsibilities for users.
- Instructor: Responsible for the learning needs of multiple users across the company. Similar access to the user side as for a manager.
- User Group: An entity that represents a set of users. Associated to an assignment profile to determine the population of users that belong to the User Group. Used to reserve seats in a class, associate account codes, and create custom pages.