Exploring SAP SuccessFactors Learning: Overview

Objective

After completing this lesson, you will be able to explain the different types of users in SAP SuccessFactors Learning.

SAP SuccessFactors Learning Users

This screenshot identifies two primary roles within Learning.

Users may be employees, contractors, vendors, customers, and other SAP SuccessFactors Learning end users. Users may include managers, Human Resource Business Partners (HRBPs), and instructors. Users access the user side of the application from the Learning drop-down, where they can manage their own learning needs. They may view and manage their learning needs if they have responsibilities for other users.

An Administrator is a person who performs actions in the Learning application. An administrator's role determines their actions in the system and where they may perform them. These actions may include creating or editing learning entities (such as items, curricula, or programs), assigning learning, scheduling training, registering users, adding history records, and running reports. Administrators will access the application using the Learning Administration tool in HCM.

Here are the key SAP SuccessFactors Learning Roles:

  • User: The person who accesses SAP SuccessFactors Learning to determine what activities are assigned, available, or due. They include anyone assigned training and for whom training will be tracked.
  • Administrator: A person who accesses SAP SuccessFactors Learning to manage system setup, search for users, create learning entities, assign training, run reports, and other system administration.
  • Manager: A user directly responsible for tracking other users' training needs and completions. Manager actions may include assigning training, viewing assignments, running reports on direct reports, recording learning, and others. Delegate Managers, Alternate Managers, and HR Business Partners (HRBPs) may also have manager access and responsibilities for users.
  • Instructor: Responsible for the learning needs of multiple users across the company. Similar access to the user side as for a manager.
  • User Group: An entity that represents a set of users. Associated to an assignment profile to determine the population of users that belong to the User Group. Used to reserve seats in a class, associate account codes, and create custom pages.

Summary

  • Users include employees, managers, instructors, HR business partners, and others with assigned learning needs.
  • Administrators manage system setup, assign training, create learning entities, and run reports in the administration tool.
  • Managers track training needs, assign activities, view reports, and ensure training completions for direct reports.
  • Instructors are responsible for the learning needs of multiple users.
  • User Groups are a set of users. It can be used to reserve class seats, link account codes, and create custom pages.