Describing Key SAP SuccessFactors Platform 2H 2025 Features and Enhancements

The latest Org Chart has been enhanced to ensure the team size calculation respects your company-wide setting for contingent workers. The team size count now excludes contingent workers if the Hide Contingent Workers in Org Chart option is enabled.

Previously, in the latest Org Chart, the team size displayed on a manager's card always included contingent workers in its count. This was true even if you had enabled the Hide Contingent Workers in Org Chart option in the Org Chart Configuration page. With this update, the behavior is now corrected. If the Hide Contingent Workers in Org Chart option is enabled, the system will exclude all contingent workers from the team size calculation displayed in the Org Chart, including both direct report and total report counts. This setting also applies to the direct report and team size counts on a manager's Profile Preview screen.

This change ensures data consistency and provides a more accurate representation of the permanent employee headcount in the Org Chart, aligning the tool's behavior with your configuration choices.

The following permission is required:

Enhancements to Profile Preview and Spotlight of the Latest People Profile

Hiding Contingent Workers in Org Chart

You can now upload static content and generate public links directly from a new tool in the Admin Center.

A new self-service capability from Document Management is available in the Admin Center→Public Content Links, allowing you to upload and manage publicly accessible content such as images, videos, and documents. It simplifies how assets such as logos, images, and PDFs are hosted and shared, both across SAP SuccessFactors (for example, in branding, job postings, or compensation statements) and externally wherever publicly accessible content is required.

With this new tool, you can:

• Upload static content to a new public link
• Replace existing content by providing its public link

• Access the generated public link after upload
• Receive a notification email with a record of the new or updated public link

For more information, refer to the Related Information section.

We’ve made this change to give administrators a faster, self-managed way to generate public links, reducing dependency on support tickets and manual hosting.

To access this feature, go to Admin Center→Public Content Links.

Email notifications must be enabled for the administrator uploading the file. If email is disabled, the public link appears only once in the confirmation dialog and can't be retrieved later. To ensure emails are enabled:

1. Go to Admin Center→Change User Email Notification and verify that Email Notification is enabled for the user.
2. Additionally, the user must enable the Settings→Notifications→Send emails to me setting.

You have the following permissions under Administrator Permissions→Admin Center Permissions→Static Content File Hosting:

• Upload: Allows users to upload new content and generate public links.
• Replace: Allows users to replace existing content by providing its public link.

In the current version, administrators can access a dedicated Public Content Links page in the Admin Center to upload or replace static content. Uploaded content is hosted in a public directory and can be accessed by anyone with the link.

In the previous version, administrators needed to contact Technical Support to host static content publicly.

Uploading Static Content and Generating a Public Link

Administrators can now export a filtered list of documents directly from the Manage Documents page.

The Manage Documents page now includes an option to export the list of documents currently visible in the user interface. The exported file includes all the metadata of all documents from the filtered results, across all pages. Access this functionality using the Export Document List option from the download icon in the table header.

When administrators select the export option, a dialog appears with guidance on the export process and provides the option to configure or select an SFTP destination where the exported file will be delivered.

We’ve made this enhancement to address customer requests for exporting document lists shown in Manage Documents. Rather than downloading all documents, administrators can now quickly extract metadata such as document names, types, and upload dates for auditing, reporting, and internal reviews, without needing to download the actual documents. This improves usability and simplifies administrative workflows.

You've configured your Destination Settings (SFTP). Refer to Configure SFTP Destination Settings in the Related Information section.

You've enabled Create, Edit & Delete access to the Administrator Permissions→Manage Security Center→Access to Destination Settings permission.

In the current version, administrators can export the document list shown in Manage Documents by choosing the new Export Document List option from the download icon in the table header. The export includes all data that matches the applied list filters and is delivered to the configured SFTP destination. A dialog appears with information about the export process and options to configure the destination if needed.

In the previous version, there was no option to export the document list. To capture document details, administrators had to rely on manual workarounds such as copying content or taking screenshots, which could be time consuming for large sets of records.

Exporting Filtered Document Lists

Creating SFTP Destination Settings

A new document category, Time Sheet Change Audit Report, is available in Document Management to help organizations track and review detailed changes made to employee time sheets.

This category is intended for audit documents generated from Time Management. These documents aren’t manually uploaded in the Manage Documents page, but can be accessed once generated. The enhancement supports Time Management’s new Time Sheet Change Audit Document capability, which helps ensure transparency and traceability in time data updates. For more details, refer to the Related Information section.

We’ve added this new document category to support Time Management's audit reporting needs. This enhancement improves classification, traceability, and ease of storage and retrieval of time sheet audit documents, making it easier for administrators to locate and manage them within Document Management.

You have the Administrator Permissions→Manage Document Categories permission. Select All if you want to give access to all items from the list. Select Others to give access to specific items for that role.

In the current version, the Time Sheet Change Audit Report document category is available in Document Management for audit documents generated from Time Management.

In the previous version, this document category wasn't available.

Pre-Defined Document Categories

Time Sheet Change Audit Document for an Employee Self-Service Scenario

Document storage alert emails are now sent only to users responsible for managing document categories or to users explicitly designated to receive them.

Notifications are sent to the appropriate users, including proxies, to ensure that document storage alerts reach the intended recipients.

We made this change to provide a more focused and actionable notification experience for administrators, helping them manage document storage more effectively.

To set up document storage alert notifications, refer to Configuring Document Attachment Settings in the Related Information section.

You have the Administrator Permissions→Manage Document Categories→Document Category Access→All permission.

In the current version, notifications for document storage usage are sent to users with the Administrator PermissionsManage Document CategoriesDocument Category AccessAll permission for all storage alert settings in the Admin Center→Company System and Logo Settings→Document Attachment section.

Additionally, users explicitly listed in the Additional Recipient List for Attachment Storage Alerts field in this section receive notifications for that specific setting. Proxy users are included.

In the previous version, notifications were sent to all users with administrative permissions as well as any users explicitly listed in the additional recipient list.

Configuring Document Attachment Settings

The migration process for documents moving to OpenText now runs more efficiently, giving greater control over speed and reliability.

We’ve improved the migration experience for customers moving documents from Document Management to OpenText. This enhancement helps the migration job process documents faster and reduce the chances of failures, especially for customers with large volumes of data.

A new field has been added to the Document Management Service Migrate Attachments to OpenText Job in Provisioning: Number of Parallel Jobs. This field controls how many jobs run at the same time. Increasing this number allows the system to migrate more documents in parallel, which can significantly speed up the overall process.

We've made this enhancement to address long migration times for customers with high-scale document transfers. The improvements and new setting help speed up the migration process and ensure a more reliable and efficient transfer of documents to OpenText.

To use the new field, go to Provisioning→Manage Scheduled Jobs→Create New Job and select the Document Management Service Migrate Attachments to OpenText Job option from the Job Type dropdown. You’ll find the new option in the Job Parameters section of the screen.

In the current version, the migration job includes a new setting for parallel processing. This improvement allows the job to handle more documents at once, making the process faster and more efficient overall.

In the previous version, the job ran in a single sequence without options to control parallelism, which limited performance during large-scale document migrations.

Migrating Existing Attachments to OpenText in Provisioning

You can now create job requests to import and export user data in Scheduled Job Manager.

In Admin Center→Scheduled Job Manager, these job types are supported:

• Employees Import
• Employees Export
• Delta Employees Export

Please note that below compensation-specific settings are only available in Provisioning. If you don't need those, you're able to create, manage, and monitor jobs of these three types directly within Admin Center.

• Employees Import: Update compensation worksheets and variable pay worksheets
• Employees Export: Include user compensation data

With this enhancement, you can now manage scheduled jobs with extended self-service capabilities.

You have the following permissions:

• Administrator Permissions→Admin Center Permissions→Monitor Scheduled Jobs
• Administrator Permissions→Admin Center Permissions→Manage Scheduled Jobs

Managing Scheduled Jobs in Admin Center

As an administrator, you can now include all MDF objects in the MDF Change History Data report, thus enhancing the audit capabilities.

The feature is available in Admin Center→Reporting→Change Audit Reports. The updated MDF Change History Data report now includes all root-level data from Metadata Framework (MDF) excluding those marked as configuration, such as object definition, picklist, and object configuration. This enables you to get a comprehensive view of all changes without missing any data.

The enhancement provides a single, comprehensive change audit report that includes all root-level MDF objects, making it simpler and more efficient to track all system configuration changes.

In the current version, the MDF Change History Data report includes all MDF objects at the root level, providing a complete audit trail.

In the previous version, the MDF Change History Data report excluded objects with Legislatively Sensitive Personal Data (LSPD) configurations.

Business Data Audit Reports

All new custom MDF objects now mandate that the Secured field is set to Yes at the time of creation. Existing MDF objects and the objects linked to parent records remain unchanged.

You receive a validation error if you attempt to save a new custom MDF object with the Secured field set to No. MDF objects with effective dating FROM_PARENT and the existing custom MDF objects aren't impacted and the Secured field remains as No.

With this enhancement, you can no longer create a new custom MDF object as non-secured or change a secured MDF object to non-secured. Additionally, we're providing improved data protection and consistent access control for new custom MDF objects.

When you create a new custom MDF object, ensure to grant appropriate role-based permissions to necessary permission roles.

Adding Security

As an administrator, you can now apply record-level Role-Based Permissions (RBP) during import and export processes, ensuring that users can only access or modify records for which they have specific permission.

This feature enhances data security by applying Role-Based Permissions (RBP) at the record level for both data import and export processes. It ensures that users can only access or modify the records for which they have specific permissions, preventing unauthorized data exposure and changes.

This enhancement provides administrators with the ability to control data access at a granular level during import and export operations, ensuring security and compliance.

You've set secured to Yes for the Object Configuration of the MDF object. To do this,

Go to Admin Center→Configure Object Definitions.

Select Object Definition in the first drop down and Object Configuration in the second drop down.

Change the Secured setting to Yes in Take Action→Make Correction and save.

You have enabled the Edit permission for the Object Configuration in Administrator Permissions→Metadata Framework→Manage Data→.

You've enabled the Edit permission for the MDF object in Manage Permission Roles.

In the current version, record-level role-based permission checks are applied during import and export processes, allowing administrators to opt-in or opt-out for specific MDF objects.

In the previous version, import and export permissions were split into two parts, but record-level RBP checks were not applied.

Record Level Permission for Import and Export

As Role-Based Permissions administrators, you can now search for the target populations that an employee user can access or manage based on specific permissions.

The RBP Troubleshooting tool now includes a Target Population Search tab. This tab will replace the User Role Search tool in Admin Center .

In the Target Population Search tab, you can input an access user and select a permission to run a search.

The search results then display a list of permission roles that are granted to this user and include the selected permission. For each permission role, you can view the target populations and role assignments.

Alternatively, you can compare the target populations between two access users based on the same permission. You can also enter a specific target user to narrow down the search to only the roles and role assignments that affect this target user.

For the Target User field, you can select an employee, external onboarding user, external learner, or alumni.

This enhancement helps RBP admins quickly identify incorrect target populations for employee users, making it easier to troubleshoot roles-based permission issues.

The system automatically adopts this enhancement, and there is no configuration requirement for you.

You have at least RBP administrator View Role access.

The RBP Troubleshooting tool now includes a Target Population Search tab. To run a search, you must fill in at least the Access User 1 and Permission fields.

Previously, you could use the User Role Search tool to search for target populations.

Replacement of User Role Search with RBP Troubleshooting

Searching for Target Population

You can now easily create and manage super administrators directly in Admin Center using the Manage RBP Admin and Super Admin Access admin tool. This tool also allows you to grant super administrators access to the Manage Provisioning Access page and Role-Based Permissions (RBP) admin functions.

We have streamlined the process for creating and managing super administrators and RBP administrators. Previously, creating super administrators required assistance from implementation partners or SAP SuccessFactors. Now, you can perform these tasks directly in the Admin Center. The updated Manage RBP Admin and Super Admin Access page allows you to efficiently manage both super administrators and RBP administrators within the system.

Here are the detailed UI changes:

• We renamed the admin tool from Manage Role-Based Permission Access to Manage RBP Admin and Super Admin Access . This change reflects the expanded capabilities of the admin tool.

• We added two new columns to the page: Allow Access to Manage Provisioning Access Page and Super Admin. If selected, admin users have super admin access and can access the Manage Provisioning Access admin tool.

• We added a description: You can also use this page to manage super administrators' accesses in the system.

This enhancement simplifies the customer onboarding process. It also streamlines administrative tasks, giving you more control and flexibility in managing permissions without external assistance.

• To access the Manage RBP Admin and Super Admin Access page, you need the Allow Access to This Page access.

• If you create super administrators in Manage RBP Admin and Super Admin Access after 2H 2025, they automatically have access to Manage Provisioning Access. Super administrators created before 2H 2025 don't automatically have this access.

• To check if a super administrator has access to Manage Provisioning Access, review the Allow Access to Manage Provisioning Access Page column in Manage RBP Admin and Super Admin Access.

The new Manage RBP Admin and Super Admin Access page displays.

On the new Manage RBP Admin and Super Admin Access page, there are now two additional columns: Allow Access to Manage Provisioning Access Page and Super Admin. When adding a new user, selecting Super Admin grants the admin user super admin access to your system. Enabling this option automatically activates the Allow Access to Manage Provisioning Access Page and Allow Access to This Page options for the admin user.

Previously, this Manage Role-Based Permission Access admin tool only supported managing RBP admin accesses.

Super Administrators

Managing RBP Admin and Super Admin Access

Provisioning Access Management

As a Role-Based Permissions administrator, when you create or edit a role assignment, you can choose to exclude the granted users from accessing their own data in the Define a Target Population step. Previously, you could only exclude a user from accessing his or her own data by employment. Now, you can exclude a person from accessing his or her own data by person, which means the person can't access data of all his or her employments.

We've improved the Exclude granted users from having the same access to themselves option. It now includes two sub-options: Exclude by User and Exclude by Person.

• If Exclude by User is selected, a user in the access population can't access his or her own data of the selected employment.
• If Exclude by Person is selected, a person in the access population can't access the data of all his or her employments.

Here's an example for you to better understand the difference between Exclude by User and Exclude by Person:

We've enhanced Role-Based Permissions to support global assignments and concurrent employment scenarios.

When existing role assignments select Exclude granted users from having the same access to themselves, it equates to choosing Exclude by User. For these role assignments, the Exclude by User option is automatically selected. You don't need to take any action.

There are now two sub-level options under Exclude granted users from having the same access to themselves: Exclude by User and Exclude by Person. By default, Exclude granted users from having the same access to themselves is unselected and the two sub-options are grayed out.

After you select Exclude granted users from having the same access to themselves, you can further choose either Exclude by User or Exclude by Person. By default, Exclude by User is selected.

When using filters to refine your search on the Assignments tab of a permission role, you can now view options in the Exclude Granted Users dropdown. These options include All, Exclude by User, Exclude by Person, and No Exclusion. No Exclusion filters out role assignments that don't select Exclude granted users from having the same access to themselves.

Assigning a Permission Role

As a Role-Based Permissions administrator, you can now easily find permission groups a user belongs to with the new User Group Search tab in RBP Troubleshooting.

We've introduced a new feature in RBP Troubleshooting called User Group Search. This enhancement allows administrators to search for and view details of permission groups a user belongs to, including group ID, group name, user type, and whether the group is dynamic or static.

This enhancement is designed to streamline the process of identifying user permission groups, making it easier for administrators to manage and troubleshoot user access.

• To access the User Group Search tab, you need both View Role and View Group accesses. You need View Group access to see the search results. RBP admin access is managed in Manage RBP Admin→Super Admin Access.

• Only permission groups are returned in the Results table. Compensation groups aren't supported.

Searching for User Groups

You can now view person UUIDs in Manage Login Accounts. A new column, Person UUID, is available in Manage Login Accounts. This column is hidden by default. To display it, select Person UUID in Settings. Also, you can now export person UUIDs and global user IDs using the Export Accounts feature in Manage Login Accounts.

Here are the details:

• Person UUIDs are generated when person data is created in the system. They're introduced to integrate person data in Employee Central with other modules
• We've added two new columns, PERSON_UUID and GLOBAL_USER_ID, to the account export files for your reference. In the export files, Person UUIDs and global user IDs are read only. For more details about exporting account data, see Exporting Login Accounts in Related Information.

Previously, person UUIDs were stored only at the database level and weren't visible in the UI. Now, you can view person UUIDs in Manage Login Accounts.

You have the Administrator Permissions→Manage User→Manage Login Accounts permission.

After selecting Person UUID in View Settings, you can see the Person UUID column in Manage Login Accounts.

Previously, there was no Person UUID column.

Viewing Login Accounts

Exporting Login Accounts

Previously, User Login general audit reports only provided login information. Now, they include logout information as well.

New fields are added to the Audit Context column in the User Login audit reports:

• Action: Login or Logout. This field appears only in successful login and logout records. It indicates whether the entry is for a login or a logout. You can search for all logins and logouts for users in the report.
• Logout Method: Time-Out or User-Initiated. This field indicates whether the logout is due to a session timing out or if the user manually logged out by clicking "Log Out" in the user menu.

This enhancement provides a complete picture of user activity, helping administrators better monitor and manage user sessions.

No additional configuration is required to access the updated User Login audit reports. Simply check the Audit Context column to view the new logout information.

The enhancements focus on web browser logins and logouts. Logins and logouts through mobile apps and APIs aren't included.

The User Login audit report displays both login and logout records.

Now, User Login general audit reports include logout information as well. Two new fields, Action and Logout Method, are added to the Audit Context column.

Previously, User Login general audit reports only provided login information.

How to Interpret General Audit Report

You can now create change audit reports on changes in IP restriction settings. A new change audit type, IP Restriction Management, is available under Admin Center→Change Audit Reports→Create Configuration Data Report.

This audit type audits changes to IP restriction settings in the following pages:

• Admin Center→IP Restriction Management
• Provisioning→Company Settings→Restrict access to IP range

We made these enhancements so that you have better insights into the IP restriction changes in your system.

As a prerequisite, you've enabled the change audit function and the activation process has completed successfully. For details, see Creating a Change Audit Report in the Related Information section.

If there's no data in the change audit report, it's likely that there's no change to IP restriction settings in your system during the time range you selected when creating the change audit report.

Please note that changes to IP restriction settings in the following page are currently not reported in this audit type: Admin Center→Password & Login Policy Settings→Set API login exceptions....

You have the Generate Change Audit Reports permission.

Previously, there was no IP Restriction Management tile on the Create Configuration Data Report tab.

Creating a Change Audit Report

IP Restriction Management

We support six more AI-translated locales, incremental translation, and abilities to edit translations of built-in locales on UI.

The Manage Languages tool is where you manage built-in and extended AI locales, customize UI labels, and enable languages for display in the system.

In addition to Bosnian (bs_Latn_BA), introduced in 1H 2025, the following six extended AI locales are now supported:

• Albanian (sq_AL)
• Azerbaijani (az_AZ)
• Basque (eu_ES)
• Kazakh (kk_KZ)
• Mongolian (mn_MN)
• Spanish (Colombia) (es_CO)

For these locales, you can use generative AI to translate default English labels, review the translations, and enable them for your workforce. Every time the system detects new message keys or updated default English labels, you’ll be prompted to run incremental translation to add the new content to all your AI locales.

You can now edit and customize labels of built-in locales directly in the UI. Previously, UI editing was only available for extended AI locales. To modify built-in locales, users had to export labels, edit them offline, and import them back.

These enhancements provide a more consistent label customization process and make it easier for more organizations to expand language support in a cost-effective way.

This feature will be rolled out gradually and may take up to a week after the Preview or Production release to become available to all customers.

• You've purchased the AI units license. For more information about the AI units license, please contact your Account Executive.

• You have enabled Bulk Translate→Extended AI Locales in Admin Center→AI Services Administration.

• You've consented to the AI Usage Acknowledgment Statement.

• You have the Administrator Permissions→Manage System Properties→Text Replacement permission.
• You have the Administrator Permissions→Manage AI Capabilities→AI Services Administration permission.

Editing and customizing labels of a built-in locale directly on UI is now also supported.

Modifying UI Text in Manage Languages - Overview

Extended AI Locales

We've moved Content Security Policy (CSP) settings from Provisioning to Admin Center, along with your existing configurations. As a system administrator, you can now enable CSP and configure a URI allowlist. Previously, these tasks could only be done in Provisioning by an implementation partner. We've also enhanced this feature to allow you to add trusted domains for your CSP.

Here are the details:

• In the Application Security Feature Settings admin tool, you can enable CSP to block untrusted content and do the following configurations as needed:

  • Manage a list of trusted page URIs to allow loading all resources in those pages. This feature was available in Provisioning.
  • Manage a list of trusted domains to allow loading resources from those domains. This is an enhancement and did not exist in Provisioning.

• Your existing Provisioning configurations for Content Security Policy Header, including the enablement status and allowlist, are migrated to the admin tool.

• Your existing Provisioning configurations for Content Security Policy Report Only Header are not migrated to the admin tool. This feature is no longer supported because reporting CSP violations to SAP SuccessFactors cannot provide protection to your system.

• Starting from the 2H 2025 release, the CSP settings in Provisioning become invalid and cannot be configured.

With CSP settings moved to Admin Center, you can enable and adjust them without having to contact your implementation partner. Additionally, the enhancement that allows adding trusted domains offers greater flexibility in customizing your policy.

To configure CSP in the admin tool, you must have the Administrator Permissions Manage Security→Manage Application Security Feature Settings permission.

• Content Security Policy
• Enabling Content Security Policy
• Configuring Content Security Policy

The list of base objects of the Rules for MDF Objects is now in alphabetical order.

Under Admin Center→Configure Business Rules→Create New Rule→Rules for MDF Objects, the list of base objects is now in alphabetical order.

We've made this enhancement to improve usability.

The list of base objects of the Rules for MDF Objects are now in alphabetical order in the drop-down menu.

The list of base objects for the Rules for MDF Objects wasn't in alphabetical order.

If the check tool hasn't been opened in 90 days, periodic check runs become inactive until you open the Check Tool again.

To reactivate automatic periodic runs, you must open the Check Tool once.

Use the CheckToolUIUsed check to verify that periodic check runs are active.

We've made this enhancement to improve system performance.

Check Types

You can now select all the configurations at once on a given page in Configuration Transport Center for bulk transport or download.

The select all feature highlights every row displayed on the Configuration Transport Center page, with a limit of 50 rows. If you try to navigate to another page from Configuration Transport Center after selecting the configurations, all your selections are discarded. The bottom of this page displays pagination using page numbers.

With this enhancement, we have increased efficiency by reducing manual effort and simplified the user experience.

In the current version, when you select the Configuration Name checkbox in the table on Configuration Transport Center page, all the configurations in the given page are selected.

In the previous version, you couldn’t select all the configurations with one click. You had to select each configuration manually.

Adding Configurations to the Bundle using Configuration Transport Center

We enhanced the email notification configuration in Scheduled Job Manager. Job owners can now opt out of email notifications for non-system jobs. This improvement helps with email management.

We've updated the email notification configuration for job owners. Now, if a job owner chooses not to receive emails, the system respects this preference and stops sending emails related to job start, completion, or failure. This enhancement is specifically for job owners and applies only to non-system jobs.

This enhancement ensures that emails sent by the job framework respect the email switch status of recipients, preventing unnecessary and potentially abusive email notifications.

• To benefit from this feature, job owners must configure their personal settings to opt out of receiving non-system emails.

• This enhancement only impacts non-system jobs. System jobs aren't impacted.

• Note that this setting doesn't affect additional recipients; if a job owner's email is listed as an additional recipient, emails are sent to that address.

Job owners can now choose not to receive email notifications for non-system jobs.

Previously, the job owner always received email notifications if the options Send Emails When Job Starts, Send Emails When Job Fails, or Send Emails When Job Completes were selected.

Creating a Scheduled Job Request in Admin Center

You can now retry refresh requests that have been reverted due to temporary issues in the Instance Refresh Tool.

When you view the details of a reverted refresh request in the Instance Refresh Tool, a new Retry option is now available in the Actions menu. Clicking this option triggers a re-execution of the refresh. Key features include:

• Retry option is available only for refresh requests where the overall status of the request is marked as Reverted. That is, all applications included in the refresh request must have reverted for the Retry option to be available.

  For example, if you submit a refresh request for SAP SuccessFactors HCM suite and SAP SuccessFactors Learning, and requests for both applications revert, the system allows a retry. However, if only one application reverts (for example, SAP SuccessFactors HCM suite is completed and SAP SuccessFactors Learning is reverted), then retry is not allowed.

  In cases where the refresh involves a single application, you can initiate a retry if the status of the application is reverted.

• A maximum of one retry is allowed for a reverted refresh request. If the retry fails, then you have to create a manual refresh request.
• The retry option is available for 14 days after the initial revert. After this period, the option is removed to avoid any impact on subsequent refresh requests.
• When a refresh request is impacted by a temporary issue, the system sets the status of the request to On Hold. SAP SuccessFactors attempts to resolve the issue within 48 hours. If the issue is successfully resolved within this time-frame, the status changes to Ready for Retry, and the Retry option becomes available in the Actions menu. If the issue remains unresolved after 48 hours, the status changes to Reverted. In such cases, you can create a support ticket to request a manual refresh.
• The system sends an email notification for every status update outlining the next steps.
• You can also see the updated status of your request on the View Refresh Requests screen.

This enhancement enables you to resolve issues with refresh requests independently before contacting Technical Support, thus improving the user experience and minimizing manual intervention.

As Retry option is a part of the Instance Refresh Tool UI, anyone with the appropriate role-based permission to view a reverted refresh request can view and use the Retry option.

In the current version, you have a Retry option for any reverted refresh request that has a Ready for Retry refresh status. Clicking this option allows you to schedule a new refresh date and resubmit the refresh request.

In the previous version, if an instance refresh failed for any reason (for example, a temporary system error), you had to submit a new refresh request from the beginning. This process was time-consuming.

Retrying an Instance Refresh Request

Monitoring Instance Refresh Status

We've enhanced the instance refresh tool to support instances with schema size of 750 GB.

You can find the details of schema size under Manage Data Storage→Total Usage.

With this enhancement, we have improved the user experience by enabling them to refresh larger instances (of up to 750 GB) with increased efficiency.

In the current version, the Instance Refresh Tool supports refreshes when the schema size of your instance is within the threshold limit of 750 GB.

In the previous version, the Instance Refresh Tool supported refreshes when the schema size of your instance was within the threshold limit of 550 GB.

Important Considerations while Using the Instance Refresh Tool

You can now choose a time zone when creating a job request in the Scheduled Job Manager admin tool.

A new field, Time Zone, is added to the Job Occurrence section on the Create Job Request page.

After migrating to UTC, daylight saving time isn't supported in Scheduled Job Manager. This causes mismatches in job execution, especially for cross-night scheduling. Allowing administrators to select the timezone when scheduling job requests could help resolve this issue.

For existing job requests, the system auto-populates the Time Zone field with the server's time zone. Administrators don't need to take any action.

When you create a new job request, the Time Zone field grays out if you select Dependent Of for the Occurrence field. A "dependent of" job inherits the time zone of its prerequisite job. Once you select a prerequisite job, the Time Zone field displays the time zone of the prerequisite job.

You have the following permissions:

• Admin Center Permissions→Monitor Scheduled Jobs
• Admin Center Permissions→Manage Scheduled Jobs

You can now see a new Time Zone field when you create a job request.

For "dependent of" job requests, the Time Zone field populates with the time zone of the prerequisite job and grays out.

Previously, there was no Time Zone field.

Creating a Scheduled Job Request in Admin Center

Supported Time Zones in Scheduled Job Manager

You can now use additional filters and sorting options for attributes in the Growth Portfolio.

In the Growth Portfolio, you can now use the additional filters available on the attribute pages. The additional filters are now available in the Team View page as well. The following table lists the new filters:

You can also use the new sorting option available in the Growth Portfolio. In the attribute pages, you can choose the sorting order (ascending or descending) and use the following sorting values to sort the attributes:

• Name
• Last Modified
• Proficiency Level
• Proficiency Gap

We've enhanced the user experience by providing more flexibility for filtering and sorting attributes.

This enhancement will be available in the production environments on December 18, 2025.

You have Administrator→Manage Talent Intelligence Hub Settings→View Manage Talent Intelligence Hub Settings

The screenshot shows the new filter options for attributes on the Growth Portfolio.

The new filters are available from the attribute pages. A new setting has been introduced to sort the attributes.

The sorting options available for the attributes.

In the current version, you can use the new filter options on the attribute pages of the Growth Portfolio. The sorting option is also available.

In the previous version, the filtering and sorting options weren't available for attributes in the Growth Portfolio.

Viewing the Growth Portfolio

You can now change the proficiency level scale associated with an attribute type in Talent Intelligence Hub.

Earlier, after the Growth Portfolio was enabled, the proficiency level scale couldn't be changed for attribute types associated with them. Now, you can change the proficiency level scale associated with an attribute type even after the Growth Portfolio has been enabled. To use this feature, you must first disable the Growth Portfolio. Disabling the Growth Portfolio enables a new button called Change Scale on the attribute type pages in Talent Intelligence Hub.

When you link a new proficiency level scale with an attribute type, any existing custom proficiency level scales that were cloned from the old proficiency level scale will be removed from the system. In other words, all the proficiency level scale details that are associated with the old proficiency level scale will be deleted from Talent Intelligence Hub and Growth Portfolio. However, if the proficiency level data is used in other SuccessFactors modules, the data won't be removed from those modules. To avoid data inconsistencies, it's recommended that you use this feature in preview and test environments.

This enhancement provides enhanced control for administrators to change the proficiency level scale associated with attribute types.

• This enhancement will be available in the preview environments on November 18, 2025 and in the production environments on December 18, 2025.

• You've disabled the Growth Portfolio to use this feature.

You have the Administrator Permissions→Manage Talent Intelligence Hub Settings→Change Proficiency Level Scale role-based permission.

The Change Scale button is enabled for an attribute type, if the Growth Portfolio is disabled. You can use the button to change the proficiency level scale associated with an attribute type.

In the current version, when you disable the Growth Portfolio, the Change Scale option is enabled for all the attribute types in the Attributes Library.

In the previous version, the Change Scale option wasn't available.

Creating an Attribute Type

By default, Talent Intelligence Hub and Job Profile Builder are now available on all new tenants.

Earlier, when you configured a new tenant, Job Description Manager was enabled by default. Now, a new tenant configuration will enable Job Profile Builder and Talent Intelligence Hub by default. Job Profile Builder allows you to create and manage your job architecture data such as job profile content, roles, and families. Talent Intelligence Hub allows you to create and manage your skills architecture data such as skills, competencies, and other custom attributes required for your organization. However, Growth Portfolio isn't enabled by default.

This enhancement allows customers to manage their job profile and attributes data seamlessly, reducing dependencies on multiple sources for managing this data.

Talent Intelligence Hub

What is Job Profile Builder?

You can now map custom attributes created in Talent Intelligence Hub to job roles.

Earlier, only skills and competencies created in Talent Intelligence Hub could be mapped to job roles in Job Profile Builder. You can now map custom attributes also to job roles. In the Manage Job Profile Content page, a new tab has been introduced to map the custom attributes to roles. The new option opens the attribute picker which allows you to choose from a list of custom attributes available in Talent Intelligence Hub. The attributes that you choose are directly mapped to job roles.

Employees with the job role automatically inherit those attributes from the job roles and the attribute will be added to their Growth Portfolio. The timeline section for the attribute on the Growth Portfolio will indicate that the attribute was added from the job role. For example, if there are 1500 employees in an organization that have the Senior Engineer role, and a custom attribute called System Design is mapped to the Senior Engineer role in Job Profile Builder, then the attribute System Design is automatically added to the Growth Portfolio of those 1500 employees.

We've simplified the user experience by allowing organizations to map custom attributes with job roles. This enhancement also allows the automatic synchronization of custom attributes in the Growth Portfolio of employees.

In the current version, you can navigate to a role in Job Profile Builder and then map the custom attributes from the Mapped Attributes tab.

In the previous version, the Mapped Attributes tab wasn't available on the Roles page and you couldn't map custom attributes to a role.

Mapping Skills and Other Attributes to Job Roles

Administrators have two new frameworks to get help with Admin Tools.

We deliver two ways to bring help into Admin Tools and Admin Center:

• Learn More Links: We developed a framework to launch SAP Help Portal content directly from the user interface. You see Learn More links in some pages. When you click them, you see help that we researched with Technical Support, based on your experiences with a tool.
• WalkMe Content for Administrators:WalkMe content can now appear in administration pages, regardless of how you set up WalkMe for all other pages of the application (for example, pages for individual contributors or managers). We can push WalkMe content onto administrator pages to take quick action when, for example, we notice that many administrators are confused by setting up a new experience we released.

At launch, we have limited content available, but we have a framework that we can use to add additional content over time. For example, we have some WalkMe content for administrators to announce deprecation and reminders for SAP SuccessFactors Compensation administrators. We have Learn More links in performance review templates and in the new personal data transfer tool, for example.

Operating enterprise software, keeping it running for everyone in your business, and staying on top of change management can be complicated. The new help frameworks provide answers to help you adopt features or resolve problems quickly.

Learn More links can appear on any administrator page. When an administrator clicks Learn More, a new tab opens an SAP Help Portal topic. The topic is informed by research with Technical Support, and it is a deeper dive in full context of other topics in your task. For example, the Learn More link in the Manage Templates tool for performance reviews opens in context of the Performance guide. You have the full help in your browser, so Learn More tends to tackle help that require a deeper dive.

WalkMe content for administrators appears either on page load or in the launcher. WalkMe is on screen, not in the full context of the rest of the help, so it tends to explain timely, important, on-screen notifications. For example, if we deprecate a feature, you might see an on-screen callout to notify you to start a transition to a new solution. Or, we might notice that a new experience is causing confusion, so you might see a quick message or a walkthrough about the change.

TheLearn Morelinks are enabled by default and always on. WalkMe for administrators is on by default, but you can disable it in Company System and Logo Settings→Display WalkMe Content for Administrators.

The help system in SAP SuccessFactors Learning administration is unaffected by these changes.

To enable or disable WalkMe for administrators, you need the Administrator Permissions→Manage System Properties→Company System and Logo Settings permission.

Enabling WalkMe for Administrators

Example of Help From Learn More

We've enabled the Theme Manager tool in all HCM systems. We also made several other enhancements to support the latest home page experience.

We made these changes to ensure that all customers can apply their branding to the latest home page.

Changes to theme settings are only visible when you've enabled the latest home page experience on the Company System→Logo Settings page.

After the latest home page experience is enabled, you see the updated theme settings at Theme Manager→Fine Tune→Home Page.

You can use the new Home Page theme settings to prepare a theme that's optimized for the latest home page experience.

There's no change to role-based permission. Theme Manager is automatically available to anyone with the Company System and Logo Settings permission.

Theme Settings: Home Page

We introduced the supplemental task feature to help users receive one-time work and added two new notification cards in Microsoft Teams.

When administrators create ad hoc tasks under Admin Center→Manage Home Page→Cards→Supplemental Tasks, users receive instant notifications about the new tasks in Microsoft Teams. These notifications remain visible on the Home tab screen until the tasks are marked as completed. They also appear in the chat history of Microsoft Teams. Users can receive notifications in Microsoft Teams only if they have visited the Home tab screen of Teams or the SAP SuccessFactors home page beforehand.

In Teams, the SAP SuccessFactors app now can send Compensation Planning and Job Profile Changes notification cards by respecting the same rules from Home Page to prompt users to complete relevant tasks.

We developed these features to enhance the user experience in Microsoft Teams. For the supplemental task feature, we take customers' requests into account. See the details on this customer influence page.

• You've enabled the SAP SuccessFactors app for Microsoft Teams.

• You've installed the latest SAP SuccessFactors app for users.

• To create supplemental tasks, you can follow the steps listed in Creating or Editing Supplemental Tasks for the Home Page.

• For using the Compensation Planning card: Compensation is enabled in Provisioning in your system.
  Note

  As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner or Account Executive. For any non-implementation tasks, contact Technical Support.

• For using the Job Profile Changes card: Job Profile Builder is enabled in Provisioning in your system.

For supplemental tasks:

• You have the Administrator Permissions→Manage Home Page permission.
• You've configured the supported notification cards for the supplemental task feature according to SAP SuccessFactors Notification Cards in Microsoft Teams..

Users should have proper permissions based on their roles for using the Compensation Planning and Job Profile Changes cards. For more information, see details in the following module topics:

• Implementing and Managing Compensation
• Permissions Required for Using Job Profile Builder

• Installing the SAP SuccessFactors App from Microsoft Teams App Store
• To-Do Tasks are Basic Units of Prompted Work
• Compensation Notification Cards in the SAP SuccessFactors App
• Job Profile Builder Notification Cards in the SAP SuccessFactors App

The AI-assisted writing tool is now available for three quick actions in Microsoft Teams.

The AI-assisted writing tool is an interactive resource that uses generative AI to help employees with their writing tasks. When creating content in SAP SuccessFactors applications, employees can use the tool's features to improve various aspects of their writing, including clarity, conciseness, and tone. See the details in AI-Assisted Writing in Microsoft Teams.

As of this release, we've introduced the AI-assisted writing tool to several quick actions in Microsoft Teams, allowing users to tailor their content by using the generative AI capabilities. Users can see the AI-assisted writing tool icon when they select the content in the text areas and use the options in the context menu to enhance their writing. Quick actions that support the AI-assisted writing tool include the following:

• Create Activity
• Give Feedback
• Request Feedback

We introduced the AI-assisted writing tool to help users quickly refine their text inputs from various aspects.

You've enabled the SAP SuccessFactors app for Microsoft Teams.

You've purchased the AI units license. For more information about AI units license, please contact your Account Executive.

You've enabled the AI Services Administration→Assisted Writing option in Admin Center.

To use the Translate capability of the AI-assisted writing tool: You’ve also enabled the AI Services Administration→Assisted Writing→Translation option in Admin Center.

To use the Analyze Text capability of the AI-assisted writing tool: You’ve also enabled the AI Services Administration→Assisted Writing→Text Analyzer option in Admin Center.

You've consented to AI Usage Acknowledgment.

For configuring and using the AI-assisted writing tool:

• You have the Administrator Permissions→Manage AI Capabilities→AI Services Administration permission.
• Users have the User Permissions→AI Access→Assisted Writing permission.

Enabling the SAP SuccessFactors App for Microsoft Teams

Continuous Performance Management Quick Actions in the SAP SuccessFactors App

Enabling AI-Assisted Writing

Bulk Translate now also works in async mode and is available in more areas, making it easier to translate predefined content into multiple languages across the system.

Compared to the original sync (synchronous) mode, async (asynchronous) mode is better suited for large translation tasks. It allows the translation process to run in the background, so users can continue working without waiting for it to complete.

• Status updates are displayed in the system notification center.
• After completion, users can review translations multiple times, with incremental updates saved, before applying the entire translated content.
• Async mode also allows translating multiple picklist values at once.

In its sync mode, Bulk Translate has expanded its support to the following pages:

• Manage Data
• Manage Position
• Manage Geofences
• Position Org Chart
• Configure Object Definitions

With async mode and broader coverage, Bulk Translate helps customers provide a consistent multilingual experience, ensuring their global workforce can easily access business information.

This feature will be rolled out gradually and may take up to a week after the Preview or Production release to become available to all customers.

• You've purchased the AI units license. For more information about AI units license, please contact your Account Executive.

• You've enabled Bulk Translate and Extended AI Locales in Admin Center→AI Services Administration.

• You've consented to the AI Usage Acknowledgment Statement.

You have the Administrator Permissions→Manage AI Capabilities→AI Services Administration permission

Users have the User Permissions→AI Access→Bulk Translate permission

In the current version, you can use the Bulk Translate feature in Manage Data and a few other pages.

When you start a translation process in async mode, you can let the process run in the background.

In async mode, you're notified when a translation task is complete in the system notification center.

Bulk Translate

Supported Areas

A new info message is now added to the AI Services Administration page to inform administrators about potential international data transfers when using AI features.

The message contains a notice to administrators that enabling AI features may involve the transfer of Customer Data between international SAP SuccessFactors data centers. It also includes a link to the SAP SuccessFactors Generative AI Availability published on SAP site page, which provides the list of current data center locations relevant to AI processing.

This update ensures that administrators are informed within the product about the potential for international data transfers when using AI features. It supports alignment with global data protection standards and reinforces customer acknowledgement at the point of enablement. This change is part of broader efforts to support legal and privacy compliance across regions as AI services continue to expand within SAP SuccessFactors.

In the current version, a notice is now available on the AI Services Administration page. An info icon appears next to the page title. When selected, this displays a message explaining that the use of AI features may involve international transfers of Customer Data, and that enabling the feature constitutes acknowledgement of these transfers. The message also includes a link to the current list of applicable SAP SuccessFactors data center locations.

In the previous version, this notice was not displayed on the AI Services Administration page. The new message ensures administrators receive this information directly in the product as part of the AI enablement experience.

Accessing the AI Services Administration Page

In addition to the skill names, you can now use the AI-assisted skill inference features to also infer skill descriptions to the Attributes Library.

If you're using any of the AI-assisted skill use cases to infer skills into the Attributes Library, you'll now also be able to automatically infer the skill descriptions from the SAP SuccessFactors skills taxonomy. After the skill name and description are added, the administrators can review the skill details and confirm them for organizational use.

We've built this enhancement to provide more accurate skill descriptions for the inferred skills. It also saves the effort of manually adding the descriptions for the inferred skills.

You've purchased the AI units and have enabled any one of the AI-assisted skill use cases to infer skills to the Attributes Library. For more information about the AI units license, please contact your Account Executive.

In the current release, when you use an AI-assisted skills feature to infer skills to the Attributes Library, you can infer the skill names along with the skill descriptions to the Attributes Library.

In previous releases, when you used an AI-assisted skills feature to infer skills to the Attributes Library, you could only infer the skill names to the Attributes Library.

Overview of AI-Assisted Skills Architecture Creation

Overview of AI-Assisted Skill Recommendations

We previously released the AI-assisted skills standardization as early adoption. This feature is now generally available. We have also made some enhancements to the feature.

AI-assisted skills standardization provides industry-standard skill names to promote consistency and streamline naming conventions for skill names. By using standard names, you can reduce complexity by removing duplicates and similar skill names. You can run the TIH Skills Standardization job to generate a list of proposed names for skills. The job reviews all the skills in the Attributes Library and verifies whether a matching name for the skill exists in the SAP SuccessFactors universal skills taxonomy. The job creates an export file with the proposals for the standard name for skills. If the standard name for a skill doesn't exist in the SAP SuccessFactors universal skills taxonomy, the skill is considered as a custom skill.

In addition to the features that were introduced as part of the early adoption, we've now made the following enhancements:

• You can now map multiple skills in Talent Intelligence Hub to a standard name in the SAP SuccessFactors universal skills taxonomy. Earlier, you could map only one skill in Talent Intelligence Hub to a standard name.
• We've introduced two new fields called as Standardization Status and Proposed Name for skills in Manage Talent Intelligence Hub. These fields are not available in the skills creation page. They are visible on the user interface only after the skill has been created. However, you can't modify the field values from the user interface.

The standardization status for skills have one of the following values:

• Pending Review: This status value implies that the administrator has run the TIH Skills Standardization job, but hasn't taken any action on the skill.
• Standardized: This status value implies that the skill in the Attributes Library has been mapped with a standard name in the skills taxonomy.
• Standardized (alternate name): This status value implies that the skill in the Attributes Library has been mapped with a standard name in the skills taxonomy, but the administrator has decided to use a custom name for the skill.
• Custom: This status value implies that the skill in the Attributes Library doesn't have a standard name in the skills taxonomy.

We've enhanced the user experience by adding the status and proposed name details to the skills page. Earlier, the details were only available when the file was exported using a job in Scheduled Job Manager.

This feature is available by default only if you've enabled any premium AI features by purchasing the AI units license. For information about the AI units license, contact your Account Executive.

You've enabled the Assisted Skills Standardization setting in the AI Services Administration page.

You have the permissions:

• You have theAdministrator→Manage AI Capabilities→AI Services Administrator permission
• You have theAdministrator→Manage Talent Intelligence Hub Settings→View Manage Talent Intelligence Hub Settingspermission

The two new fields Standardization Status and Proposed Name are available in the skills pages in the Attributes Library.

In the current version, you can now see the new standardization fields available on the skills pages in the Attributes Library.

In the previous version, the standardization fields weren't available on the skills pages in the Attributes Library.

Overview of AI-Assisted Skills Standardization

You can now use the AI-assisted capabilities to identify skills from a resume and display the skills on the Growth Portfolio.

Employees can now upload their resume on the Growth Portfolio. A new Add from Resume option is available for skills in the Growth Portfolio. The new option isn't available for other types of attributes in the Growth Portfolio. When the employee chooses this option and then uploads the resume in the Growth Portfolio, the AI-assisted capabilities analyze the content of the resume and identifies skills from it by leveraging the SAP SuccessFactors universal skills taxonomy data. The skills identified from the resume are compared to check if a match for the skill exists in the Attributes Library. If a skill identified from the resume exists in the Attributes Library, the skill is displayed on the Growth Portfolio. Employees can review the skills and choose whether they want to add those skills to their Growth Portfolio. Skills that are identified from the resume but don't exist in the Attributes Library aren't displayed in the Growth Portfolio.

This enhancement provides a convenient way for employees to add relevant skills to their Growth Portfolio.

You've purchased the AI units. For more information, please contact your Account Executive.

You've enabled the Assisted Skills Identification from Resume setting from the AI Services Administration page.

You've consented to the AI Usage Acknowledgment Statement.

You've standardized the skills in your Attributes Library. For more information, refer to the Overview of AI-Assisted Skills Standardization in the Related Information section.

• You have the Administrator→Manage AI Capabilities→AI Services Administrationpermission.
• You have the User→Growth Portfolio→Growth Portfolio→Upload Resumepermission.

In the current version, you can now upload a resume using the Add from Resume option in the Growth Portfolio. The option allows you to upload a resume for identifying skills from the resume.

In the previous version, the Add from Resume option wasn't available on the Growth Portfolio.

Adding Skills from Resume

Overview of AI-Assisted Skills Standardization

The User Role Search admin too lhas reached End of Maintenance on Date November 14, 2025 and will be deleted on Date May 15, 2026.

Future dates are subject to change.

The RBP Troubleshooting tool replaces User Role Search. This new tool consolidates and improves existing RBP troubleshooting functions.

RBP Troubleshooting Tool Supports Target Population Search

Survey Cards on the home page will reach End of Development on Date November 25, 2025 and will be Deleted on Date May 14, 2026.

Future dates are subject to change.

We're deprecating Survey cards on the home page. The Survey section will be removed from the home page and the Survey configuration page will be removed from the Manage Home Page tool.

If you want to display survey links on the home page, you can use custom cards instead. If you're using Survey cards on the home page now, we recommend converting them to custom cards before the Deleted date.

We're deprecating the Survey card functionality due to low usage and to simplify administration experience for the latest home page.

The To-Do Panel will reach End of Maintenance on Date May 16, 2025 and will be Deleted on Date May 14, 2027.

Future dates are subject to change.

We're removing the To-Do Panel from the shell bar (also known as the "global page header"). When the latest SAP user experience updates are enabled, the To-Do icon is removed from the shell bar and you can no longer access the To-Do Panel. In the future, when the latest SAP user experience updates are enabled in all systems, the To-Do Panel will no longer be available.

To access your to-do tasks, use cards on the home page or navigate to the relevant product area. For a consolidated view of all your tasks, along with tasks from other SAP applications, use SAP Task Center.

We're deprecating the To-Do Panel because it doesn't align with the latest SAP user experience standards.

Preview of SAP User Experience Updates

To-Do Panel

We are deprecating basic authentication that uses SuccessFactors usernames and passwords by November 13, 2026. The end of support date is May 16, 2025. We request that all customers migrate to Identity Authentication in SAP Cloud Identity Services for authentication instead.

Future dates are subject to change.

Previously, users with multiple employment could log in the system using all their employment usernames and passwords. After the deprecation, the user can log in the system through Identity Authentication in SAP Cloud Identity Services using login name and password.

New hires (onboardees) and external learners can only log in the system through Identity Authentication in SAP Cloud Identity Services.

Visit the SAP SuccessFactors Customer Community Learning Native Login Deletion - 2H 2024 - Innovation Alert and KBA 3520149 for all the latest updates and discussions.

Deprecation of Basic Authentication and Third-Party Corporate Identity Provider (IdP) Direct Integration with SAP SuccessFactors

Basic Authentication and third-party direct integration with SAP SuccessFactors HCM suite will reach end of maintenance and support on June 2, 2025 and be deleted on November 13, 2026. We are requesting for all systems to be migrated to the Identity Authentication service by this time.

Future dates are subject to change.

Basic authentication provides customers with less security than the common methods of authentication used by many cloud applications, since there are no additional mechanisms to verify the user, and passwords are often reused across multiple accounts and applications, increasing the risk of unauthorized access.

Use of a third-party corporate IdP directly integrated with SAP SuccessFactors HCM suite will be affected by the deprecation of third-party cookies by major browsers, and Identity Authentication and SAP SuccessFactors HCM suite have migrated to a common super domain to avoid this issue.

Deprecating the third-party corporate IdP direct integration to SAP SuccessFactors HCM suite in exchange for Identity Authentication as the main or proxy IdP will unify the user login experience across all SAP applications and will enable the harmonization of UI and API authentication for SAP applications to the same platform in order to facilitate better authorization management for users.

Moreover, this will reduce maintenance efforts between SAP SuccessFactors HCM suite and corporate identity providers since there are pre-built integrations and provisioning of Identity Authentication to SAP SuccessFactors HCM suite and other SAP applications.

After the end of maintenance and support of basic authentication and third-party corporate IdP direct integration to SAP SuccessFactors HCM suite, if customers do not migrate to the Identity Authentication service:

• Customers on basic authentication would not be able to adopt the latest security and compliance requirements such as multifactor user authentication for cloud applications.
• They would be on an old user authentication architecture or function that is unsupported and will soon be deprecated.

After the deprecation is complete, there would be no direct integration to SAP SuccessFactors HCM suite for customers.

For customers who migrate to Identity Authentication:

• When your SAP SuccessFactors tenant is connected to the Identity Authentication service, it handles all logins (including password, two-factor authentication, risk-based authentication, or corporate identity provider) for your SAP SuccessFactors system.
• Identity Authentication allows SAP SuccessFactors HCM suite customers to complete a major Identity Authentication prerequisite for some of the most important innovations of SAP SuccessFactors solutions i.e. Stories in People Analytics, Work Zone, Task Center, Internal Career Site, etc.
• Faster innovation and better product quality and support with one unified authentication service to develop, maintain and innovate.
• Better incorporation of new technologies and innovations in the security and authentication domain.
• Streamlined user management across the enterprise and better user self-services.

For a smooth transition when these deprecations occur, we highly recommend upgrading to Identity Authentication.

Guidance on Migrating to Identity Authentication in SAP Cloud Identity Services

Deprecation of Basic Authentication for APIs

Deprecation of Basic Authentication for UI Logins