Using Job Profile Builder with SAP SuccessFactors Recruiting

Objective

After completing this lesson, you will be able to apply job profile content to job requisitions for SAP SuccessFactors Recruiting.

Job Profile Builder (JPB): An Overview

Job Profile Builder (JPB), also known as JDM v2.0, is SAP SuccessFactors' modern solution replacing the legacy Job Description Manager (JDM). It provides a centralized framework for managing job profiles, allowing for the creation and maintenance of families and roles. JPB enables the construction of detailed job profiles encompassing various content types, offering a more flexible and robust way to define job requirements and expectations.

When using Job Profile Builder, key information for job descriptions, roles and responsibilities, education requirements, physical requirements, and so on, can be captured centrally within Admin Center to be used throughout the talent suite. This information can be quickly copied into job requisitions within SAP SuccessFactors Recruiting, providing quick access to job content necessary for job postings.

A key advantage of JPB is its integration with skills, along with competencies. This integration allows you to capture and maintain employee competencies and skills within their Employee Profile portlets, ensuring employee profiles are current and aligned with organizational needs. When using Job Profile Builder in Recruiting, competencies and skills can be automatically brought into the job requisition, allowing recruiters to understand talent needs to better screen applicants and supporting a greater alignment between an organization and its recruitment process.

The use of skills and competencies plays an important role in SAP SuccessFactors Recruiting, especially within the process of screening candidate applications. When competencies and skills are defined for a job requisition, recruiters can use these attributes to complete the following:

  • Display required competencies and skills in the job posting to candidates
  • Complete interview assessments driven by competencies and skills

Talent Intelligence Hub (TIH)

Before competencies or skills can be used in Recruiting, the initial set up, creation and mapping of skills and competencies to job codes, roles, and families must be completed first. With the use of the Talent Intelligence Hub, all active competencies and skills are managed within the Attributes Library of Talent Intelligence Hub (TIH).

The Talent Intelligence Hub is the central intelligence layer of SAP SuccessFactors. Think of it as the brain of the system—designed to power a future-ready workforce by connecting talent data across the entire employee lifecycle. It brings together internal and external data to create personalized development paths for every individual in the organization.

TIH enables organizations to define and manage the skills, competencies, and other people attributes that are critical for success. These attributes are stored in a centralized repository called the Attributes Library.

The attributes managed in TIH are not siloed. They are seamlessly integrated across the SAP SuccessFactors suite, including:

  • Job profiles
  • Hiring requisitions
  • SAP SuccessFactors Opportunity Marketplace assignments
  • Learning courses

This ensures that talent decisions, from recruiting to development, are based on consistent, up-to-date intelligence.

Diagram of Talent Intelligence Hub with two main branches: Job Attributes and People Attributes. Job Attributes include Job Role, Job Family, and Other Contents like Responsibilities and Interview Questions. People Attributes include Skills, Competencies, Growth Portfolio, and Other Attributes like Certifications and Education.

Note

Talent Intelligence Hub (TIH) is recommended but not required, and considered a leading practice. For more information on the creation and mapping of skills when using Talent Intelligence Hub, please refer to Configuring SAP SuccessFactors Platform: Advanced Topics and Talent Intelligence Hub, available on learning.sap.com.

Job Profile Builder Access Requirements for Administrators

To access JPB, administrators need specific Role-Based Permissions (RBP). These include:

  • General user permissions (like User Login and Live Profile Access)
  • All permissions under Manage Job Profile Builder and Manage Job & Skill Profile Visibility.

Administrators should also review Object Definition settings when configuring Job & Skill Profile Visibility to ensure appropriate access and management. There's also a switch within Admin Center→Manage Recruiting Settings that must be enabled, Use Job Profiles in Requisitions.

Manage Recruiting Setting in SAP SuccessFactors Admin Center focusing on Job Requisition settings screen, with various configuration options. Use Job Profiles in Requisitions is checked and highlighted, indicating integration of job profiles with job requisition processes.

The creation and management of job profiles and job profile content needed for Recruiting can be found in the following areas of Admin Center, including:

  • Configure Job Profile Acknowledgement Settings
  • Manage Job Profile Templates
  • Manage Job Profile Content
  • Manage Job Profiles
  • Manage Job Profile Acknowledgement Report
  • Manage Job Profile Content Import/Export
Screenshot of SAP SuccessFactors Tools Admin Center menu under Company Settings, highlighting options related to job profile management, including configuring, managing, importing/exporting job profiles, and acknowledgment settings and reporting features.

Job Profile Content Setup

Several content types are available within JPB to manage the data required for building job profiles. Creating most content types is straightforward, typically involving adding a description and activating the content type. However, the use of competencies and skills within Job Profiles requires a mapping between jobs, families, and roles, and requires a more detailed understanding of the relationships between these elements:

  • A family can contain multiple roles.
  • One role can have multiple job codes.
  • One job code can be associated with multiple employees.
Job Profile Content screen in SAP SuccessFactors Admin Center, showing a dropdown menu to select content type, with Employment Condition highlighted. Other options include Certification, Education, Interview Question, Job Responsibility, and Skill. Understanding the hierarchy of jobs, families, and roles is crucial before adding Family and Role content.

Competencies and Skills

Competencies and skills are essential components of a job profile. They can be mapped to a family (and all roles within that family) or to individual roles.

Competencies and Skills

CompetenciesSkills
Behavioral categories that influence job performance such as building relationships, managing stress, or planning and organizing.Knowledge and experience required for jobs such as C++ programming, employment law, or post-merger integration.
People are "effective" or "ineffective" at competencies.People "know" or "don't know" skills.
Less than 100 competencies can describe the jobs in most large companies.Over 1000 skills are needed to describe the jobs in most large companies.
Competencies tend to stay the same over time; they do not change much.Skills change significantly as new ones are created and others become outdated.
Competencies are primarily developed as a result of on-the-job learning.Skills are developed through a mix of formal training, education, and experience.
Most people struggle to assess their own effectiveness with regard to competencies.People can assess their own skills if given clear definitions for proficiency levels.

Add a Competency or Skill in Talent Intelligence Hub

You need to add a competency and/or skill in Talent Intelligence Hub.

Steps

  1. Navigate to Manage Talent Intelligence Hub and select the Attributes tab.

  2. Select Create to create a new attribute.

  3. For Attribute Type: Select competency or skill.

  4. For Name: Insert the name of the competency or skill that you wish to create.

  5. For Description (Optional): If required, add a description for the competency or skill.

  6. For Status: Select Active to ensure this attribute is available for mapping.

  7. For Tags (Optional): Add tags to help further define this attribute. (Note: Talent Intelligence Hub provides three standard or predefined tags, namely, core, critical, and trending.

    1. Core: Tags that are important and uphold the business value of the organization are labeled as core tags.

    2. Critical: Tags which are critical to the success of the organization are labeled as critical tags. These tags are associated to attributes that are unique and critical for the organization.

    3. Trending: Tags which are important and preferred by many people in the organization are labeled as trending tags.

  8. Select Create when you are finished.

Result

Attribute creation screen in SAP SuccessFactors Talent Intelligence Hub which allows you to create a competency or skill. This screens includes a menu to select which attribute you wish to create, the name of the attribute, a description, its status and tags.

Add Interview Questions

When using Job Profile Builder with Recruiting, you can also create and store interview questions within Job Profile Content to be used with Interview Central. Interview questions nominated in job profiles become available in Interview Central, through the Print and Go option, for interviewers to reference when interviewing a candidate for a job. This helps to create a centralized, role-based interview process for interviewers.

Print and Go pack for Interview Central, showcasing the interview questions originating from the job profile of the job requisition. This screen also shows interview details, including: interviewer name, and attribute list of competencies and skills stemming from the job profile.

Steps

  1. Navigate to Manage Job Profile Content.

  2. Within the Select Content Type dropdown menu, select Interview Questions.

  3. Select Create New Interview Questions.

  4. For Question Name: Insert the interview question.

  5. For Type: Insert the category of the question (example: Leadership, for leadership related interview questions).

Result

Screen to add new interview question content for job profiles, including text fields to capture question name and interview question type.

Import and Export Job Profile Content

Instead of manually creating job profile content, you can import and export job profile content for efficient management and data transfer.

Steps

  1. Select Company Settings in the Admin Center.

  2. Select Manage Job Profile Content Import/Export.

  3. To Export Content:

    1. Select Download Data Import File Template on the right dropdown menu to select the content type to export.

    2. Confirm if you want to fill the download template with existing data.

  4. To Import Content:

    1. Choose one content type.

    2. Choose the file to import.

    3. Select Import.

    4. Verify the job from Admin Center→Monitor Jobs.

Result

A notification message states Export data successfully, please navigate to Admin tools then to Monitor Job to see the exported file details. This message indicates successful data export and instructions for locating the exported file.

Create a New Job Profile Template

Job Profile Templates define the structure and appearance of job profiles. They don't contain content themselves; instead, they specify content types, section order, required sections, formatting, and so on. Organizations might use a single template for all roles or multiple templates based on specific needs, for example, different templates for manufacturing and administrative staff. Templates are linked to one or more Job Families.

Steps

  1. Select Company Settings→Manage Job Profile Templates in Admin Center.

  2. Select Create Template.

  3. Enter a name for your template (end users will not see the template name).

  4. Add appropriate Job Families to associate with the template.

  5. Select Next.

  6. Choose the +Add Section link to add sections to the template as needed.

  7. After adding sections to the template, select the section title you wish to use in Recruiting. A panel will appear on the right to the screen, allowing you to control the Display Options for the section.

    1. Select Show in Job Requisition if you wish to use the section information in Recruiting. (For example: Job Description, Roles & Responsibilities, Competencies, Skills, Interview Questions are usually used in the job requisition.)

    2. Select the Show in Internal/External Posting if you wish to show this information in the job posting on the internal or external career sites.

Result

A screenshot of a job description template design screen in SAP SuccessFactors. Sections include Job Title, Job Description, Roles & Responsibilities, Summary, Position Responsibilities, Education, Competencies, Physical Requirements, Relevant Industries and Interview Questions. The Job Description section is being edited with options to make it required, shown in Job Requisition, adjust font style, and delete the section. “I’m done” and navigation buttons are at the bottom.

Build Job Profiles

Once content is set up and a template is created, you can build job profiles.

Steps

  1. Navigate to Manage Job Profiles in Admin Center.

  2. Select Create Job Profile.

  3. Select the Family and Role (and/or Position) for which you want to create a Job Profile. There is a 1:1 relationship between a role and profile. You will easily be able to copy a profile to another role, once created.

  4. Select Next to display the job profile template for that role.

    Result

    Screenshot of SAP SuccessFactors Create Job Profile page for Compensation and Benefits Managers. Displays sections for Short Description, Job Responsibilities, and Competencies. Buttons for Edit, Cancel, Back, and I'm done are visible.

  5. Enter a Job Profile Name. The I'm done button is disabled until Job Profile Name is added.

  6. Add other content to free-form text fields or from content libraries as appropriate.

  7. Select I’m done to save the profile.

  8. Use the gear icon under Actions to change its status to Active. A saved profile still has a status of Draft. Only an active profile is visible to end users.

Result

Screenshot of SAP SuccessFactors Job Profile Management page. One profile is marked Inactive and the Actions menu shows the Activate option highlighted. Other profiles are listed as Active.

Create a Job Requisition Using Job Profiles

Once a job profile is created and activated, it can be used to create job requisitions, and viewed within the job requisition within the Job Profile tab. Using Job Profile Builder with Recruiting allows data needed for job postings, such as job description, roles & responsibilities, education, competencies and skills, and interview questions to be quickly copied into a job requisition.

Steps

  1. Navigate to SAP SuccessFactors Recruiting and select the Job Requisitions tab.

  2. Select Create New to manually create a new job requisition.

  3. Expand the Browse Families and Roles section.

  4. Select the job family, role, then the job code you wish to use for the job requisition.

  5. Review the information, and then select Next to continue with the creation of the job requisition.

    Example

    SAP SuccessFactors Recruiting module showing the creation of a new job requisition for a Consultant role using Browse Families and Roles options.

Result

Once the job requisition has been created, SAP SuccessFactors Recruiting users will be able to view all job profile content that has been inserted into the job requisition in the Job Profile tab.

Screenshot of SAP SuccessFactors Recruiting module, displaying a Consultant job requisition. The Job Profile tab is active, showing sections for Job Description and Roles & Responsibilities with options to edit, manage skills, and enhance descriptions.

Summary

  • Job Profile Builder (JPB) streamlines job profile management, offering a modern replacement for JDM.
  • JPB integrates with Skills Management, allowing for efficient skill tracking.
  • Understanding the relationships between families, roles, and job codes is crucial for effective profile creation.
  • Job Profile Templates control the structure and appearance of job profiles.
  • Activated job profiles can be easily applied to job requisitions within the Recruiting module.

Learning

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