Launching the Customer's Career Site

Sitemaps are a list of the URLs on a website that are available for search engine spiders to crawl.

Sitemaps are submitted to both Google and Bing webmasters once a site has gone live on production. This needs to be done in a live environment for the sitemaps to be collected and indexed, so it is not practiced in class.

After moving your customer's site to production, follow the instructions in the Microsoft PowerPoint slide deck, "Sitemap Submission Process-CSB.pptx" to generate the sitemaps in Career Site Builder. You can find this slide deck on SAP PartnerEdge.

Completing the site map submission is important because it ties the customer’s Career Site Builder site directly to two of the biggest search engines on the web.

Sitemap links are located under Settings→Site Configuration→Site Information, which is also where the customer’s IDs for Google and Bing are entered.

Once the sitemaps are in place, no additional action is required, unless the customer changes the domain of their career site, such as a brand name change. Customers can access this SAP Knowledge Base Article for instructions: https://userapps.support.sap.com/sap/support/knowledge/en/2887940.

Your next task is to carefully review the customer’s production site at a production site quality checkpoint. Remember to check all links to pages within the career site to ensure that any non-relative links from the stage instance were replaced.

After your review of the site, email the customer announcing the launch of their site. The customer can either respond to the launch email or in another written format that the project has been completed to their satisfaction.

Recruiting Advanced Analytics training takes place after the site launches to allow the actual data from the customer to populate. Having implemented hundreds of career sites, SAP knows that customers get the most from the training if they wait about 30 days after their site is live to begin training.

Recommend that your customers’ end users and administrators (Power Users) take advantage of the self-paced training offerings from SAP.

All customer training courses can be accessed via the direct links in this guide: https://dam.sap.com/mac/u/a/MqoPXdx.htm?rc=10.

SAP SuccessFactors customer training courses can be downloaded via this guide: https://dam.sap.com/mac/u/a/YCyK7a5?rc=10

Customers can learn more about SAP SuccessFactors Customer Training and Expert (SFX) Accreditation: https://pages.community.sap.com/topics/successfactors/training-sfx-accreditation.

The referral engine is the backend system that hosts a list of all source types and source engines, and manages the rules in our tracking engine. Be sure to submit the Referral Engine Task support ticket when your customer’s Career Site Builder (CSB) site goes live in production. This is the only support ticket that is required in a standard CSB implementation. The Support team adds the Career Site Builder site URL to the referral engine, and the customer's corporate site domain to ensure that candidate traffic from their sites are tracked as "careersite" in Advanced Analytics. If this step is not completed, the customer’s CSB site and corporate site domains will have gaps in tracking and may appear as "Other" in the source reports.

Remember that backlinks with the UTM code that are embedded on the customer's corporate site take precedence over referral engine tracking.

If the customer opts in to the Organic Network, Support will set this up as well. Be sure to attach the signed authorization form to the ticket from SAP PartnerEdge after it has been signed by the customer. For more information and a listing of the partners included in the Organic Network program, see the XML Feed Sources & Job Board Distribution document, available on SAP PartnerEdge.

• Sitemaps list the career site URLs for search engines to crawl, and should be submitted to Google and Bing after go-live in production so they can be collected and indexed.
• After moving the site to production, use the "Sitemap Submission Process-CSB.pptx" (on SAP PartnerEdge) to generate sitemaps in Career Site Builder; sitemap links and the customer’s Google/Bing IDs are found under Settings → Site Configuration → Site Information.
• Ongoing maintenance is minimal once submitted—no further action is needed unless the customer changes the career site domain (e.g., rebrand).
• At go-live, submit the Referral Engine Task support ticket (the only required ticket in a standard CSB implementation) to ensure the CSB URL and corporate domain are tracked correctly in Advanced Analytics (otherwise, traffic may show as "Other"); Organic Network opt-in requires attaching the signed authorization form.