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SAP Note Assistant

Objectives

After completing this lesson, you will be able to:

List the advantages of automatically implementing SAP Notes
List options to find relevant SAP Notes and explain how to distribute them in your system landscape
Implement SAP Notes with SAP Note Assistant
Describe the difference between SAP Notes with correction instructions and SAP Notes with transport-based correction instructions
Outlook: Find SAP Notes automatically

Introduction to SAP Note Assistant

There are SAP Notes for different reasons. SAP Notes can provide information of any kind for customers and partners of SAP, but often also contain solutions for known issues within an SAP system.

Note

When talking about SAP Notes in this lesson, only those SAP Notes are referred to that contain a change of a repository object. Not all changes can be handled with the SAP Note Assistant. In this case, manual steps are necessary.

To overcome most of these limitations, the Transport-Based Corrections Instruction (TCI) has been introduced that allows for example also the handling of dictionary objects. For details, see the last part of this lesson.

They include a description of the following:

The symptoms of the issue
The cause of the issue
The solution (for example, descriptions of how to correct the source code)
The SAP release and SAP Support Package status for which the SAP Note is valid
Links to SAP Support Packages that correct the issue

Caution

Carefully read the SAP Note before you implement it. The SAP Note can contain prerequisites, interactions, and references to post processing activities, such as making changes to a table structure that you must consider when you implement it.

Before making any modification based on SAP Notes, verify that the SAP Note is applicable to your SAP system release and that the symptoms in the SAP Note are the same as the symptoms apparent in your SAP system. If you're not sure, contact SAP.

All modifications of SAP objects should be performed in the development system, tested in the quality assurance system, and distributed to the production system only after thorough testing and verification.

Hint

Because modifications often lead to the need for a modification adjustment during a later SAP system upgrade or when applying SAP Support Packages, document the modification changes to help to speed up the modification adjustment process. When documenting, be sure to include the SAP Note number and SAP system release dependencies.

The automatic implementation of SAP Notes contributes to enhanced quality, because it reduces errors due to manual implementation. Manually implementing an SAP Note can lead to high costs because of the resources, including personnel and time, needed to implement the SAP Note.

If an SAP Note is implemented incorrectly, the quality of the SAP system suffers.

Configuration Steps for SAP Note Assistant

Before you can start using SAP Note Assistant, you need to make a number of settings in your system:

Define the system change option (transaction SE06). For the software components in which you want to implement the SAP Notes, set the Status to restricted modifiability or Modifiable. In addition, for the general SAP name range, set the Status to Modifiable.
There are different ways in which you can load SAP Notes into your system. You can download SAP Notes directly using an HTTP destination to SAP, or you can use SAP Note Assistant to upload SAP Notes that you have already loaded from SAP Support Portal, or you can use the ABAP Download Service. If you want to download an SAP Note with HTTP, you first need to create two RFC destinations of type H (recommendation: SAP-SUPPORT_PORTAL) and G (recommendation: SAP-SUPPORT_NOTE_DOWNLOAD) for connecting to SAP Support Portal and for SAP Note download.
Note
The use of RFC destination SAPOSS (of type 3) is no longer supported. See SAP Note 2923799 – Final Shutdown of RFC Connections From Customer Systems to SAP for more information. For the download procedure, you need to choose HTTP Protocol or Download Service Application.
HTTP Protocol is available as of SAP_BASIS 740.
ABAP Download Service is available for SAP_BASIS release 700 onwards. Any ABAP system having the download service (for example the SAP Solution Manager 7.2 System) can be used as download system. For more information concerning this scenario, see SAP Note 2554853 – SAP NetWeaver download service for SAP Notes.
Because there is a risk that the SAP Notes files can be maliciously modified and customers can unknowingly upload the maliciously modified SAP Notes files into their ABAP systems, SAP delivers all SAP Notes with digital signature to protect SAP Notes files with increased authenticity and improved security.
To consume digitally signed SAP Notes from SAP ONE Support Launchpad (https://launchpad.support.sap.com), you need to follow SAP Note 2836302 – Automated guided steps for enabling Note Assistant for TCI and Digitally Signed SAP Notes and the steps listed in the PDFs attached to this SAP Note and to SAP Note 2508268 – Download of Digitally Signed SAP Notes in SNOTE.
SAP Note 2827658 – Automated Configuration of new Support Backbone Communication - Update 02 provides a task list SAP_BASIS_CONFIG_OSS_COMM to configure and check the connection to SAP new Support Backbone.
For selecting and customizing the procedure, you can also use SAP Reference IMG (transaction SPRO), area SAP Customizing Implementation Guide → ABAP Platform → Application Server → Basis Services → SNOTE → Download of SAP Notes in SNOTE, or run report RCWB_SNOTE_DWNLD_PROC_CONFIG. This is a one-time set up. If required, you can change the settings in this report at any given point in time.
For more information, see SAP Note 2537133 – FAQ - Digitally Signed SAP Notes.
To view the Note text correctly in SAP Note Assistant, install Adobe Reader Version 7.0.1 or higher on the computer from which transaction SNOTE is started.
Before you implement notes with SAP Note Assistant, you should upgrade to the latest version of SAP Note Assistant. Follow SAP Note 1668882 – Note Assistant: Important notes for SAP_BASIS 730,731,740,750,751,752,753,754, 755, 756 for details.

SAP Note Assistant Goals

The goals of SAP Note Assistant are as follows:

Automatically implement SAP Notes which handle repository object source code corrections
Handle dependencies with other SAP Notes, SAP Support Packages, and modifications
Display all SAP Notes implemented in the SAP system
Handle updates (SAP Support Packages, SAP enhancement packages, SAP system upgrades)
Correct only a single problem, not a replacement for SAP Support Packages

The SAP Note Assistant includes the following functions:

Searching: You can search valid SAP Notes for your system and download them.
Reporting: You can display an overview of all existing SAP Notes and their processing status, and all implemented source code corrections.
Project Administration: You can assign SAP Notes to users who then specify a processing status for the SAP Notes. The SAP system informs you if an SAP Note has an inconsistent status.
Logging: The SAP system logs all processing steps.
Corrections: You can implement the source code corrections (correction instructions) contained in SAP Notes into your SAP system automatically.
Integration: When you apply SAP Support Packages or upgrade your SAP system, the SAP system automatically recognizes which SAP Notes have already been completed by an imported SAP Support Package or SAP system upgrade, and which correction instructions still need to be implemented.

You can apply the SAP Notes in different ways with SAP Note Assistant:

If a connection to the SAP Support Portal is configured in the SAP system (see previous section), you can directly download the SAP Notes to your SAP system.
You can also download the SAP Notes from SAP Support Portal (for example, with the Download Manager) to your PC and then upload them to the SAP system.
The upload then takes place from within the SAP Note Assistant.

Finding and Distribution of SAP Notes

Once the required SAP Notes have been identified, they have to be applied and distributed among the SAP system landscape.

Follow these steps to apply SAP Notes in your SAP system landscape:

Implement the SAP Notes with the SAP Note Assistant in the development system (DEV).
Transport the SAP Notes from the development system to the quality assurance system (QAS) with the help of a transport request that contains the corrected objects. Don't implement the SAP Note with the SAP Note Assistant in QAS. Now you can test these corrections in QAS.
Import the SAP Notes into the production system (PRD). Use the transport request that contains the corrected objects. Do not implement the SAP Note with the SAP Note Assistant in PRD.

Changes to SAP repository objects that are introduced using the SAP Note Assistant don't require an SSCR key.

Handling the SAP Note Assistant

Start Transaction SNOTE on your training system.

SAP Note 3051466 – Note Assistant Made Easy : Revamped Note Assistant completely revamps SAP Note Assistant with an aim of making it more simplified, intuitive, customizable and scalable, along with providing a new user experience. It automatically applies SAP Notes concerning repository object changes in an SAP system. Among others, it offers a new Home screen, where the user worklist and the Note Browser is integrated in a single screen. In addition, the worklist and search results are displayed in tabs to improve usability (see the figure above)

To download SAP Notes, open SAP Note Assistant (transaction SNOTE) and choose Goto → Download SAP Note from the menu or use the corresponding button in the application toolbar.

Another option is to download an SAP Note from the SAP Support Portal to your front end and then choose Goto → Upload SAP Note from the menu in transaction SNOTE to load the SAP Note into the SAP Note Assistant.

Perform the exercises of this lesson (acting as group 00) and take the screen shots when applicable.

SAP Note Assistant is started with transaction SNOTE. The Worklist (lower part of the Home screen) is your personal view on the SAP Notes.

Inconsistent and new SAP Notes appear in the worklists of every user. Under the category My In Process SAP Notes, you only see the SAP Notes that you process.

From your worklist, you can perform all actions such as download, implement, and display SAP Notes.
You can check the implementation status of an SAP Note.
You can classify an SAP Note or set the processing status:
- If the SAP Note doesn't correspond to your situation, you can set it to Not Relevant.
- After implementing an SAP Note, you can set the status to Completed.

Perform the exercises of this lesson (acting as group 00) and take the screen shots when applicable.

You can use the Note Browser to find any SAP Note that is available in the SAP system. Select an SAP Note in your worklist and then choose SAP Note → Display SAP Note from the menu to read through the SAP Note and see the source code changes.

Note

To search for SAP Notes in the SAP ONE Support Launchpad, the ANST Note WebService has to be implemented. For details, see SAP Note 2730525 – Consuming the Note Search Webservice.

To reduce the number of SAP Notes that are displayed in the results list, you can specify various criteria in the selection screen (processing status, application component, implementation status).

From the worklist, you can also implement the correction instructions that are contained in the SAP Note.

Perform the exercises of this lesson (acting as group 00) and take the screenshots when applicable.

To implement the SAP Note, select the respective SAP Note and choose the button Implement SAP Note.

Traffic light indicates whether the changes can be copied, that is, whether the correction instructions can be implemented (see the figure above). Double-clicking the message provides more information.

Perform the exercises of this lesson (acting as group 00) and take the screen shots when applicable.

In exceptional cases, you may want to de-implement an SAP Note that you have implemented. You can do this by choosing the button De-implement SAP Note.

If you do this, the changes that have been introduced with the implementation of the SAP Note will be reset and the SAP Note will be reset to the status that it had before you implemented it.

Perform the exercises of this lesson (acting as group 00) and take the screen shot when applicable.

Sometimes, correction instructions can only be implemented if you have implemented other correction instructions before. From a technical perspective, these preconditions are included in the SAP Note as well. Because SAP Note Assistant strictly follows the information in the SAP Note, you must implement the required SAP Notes first.

The required SAP Notes can be automatically downloaded by SAP Note Assistant.

Note

Make sure that you carefully read the prerequisite SAP Notes, too.

The SAP Note Assistant then tries to implement as many SAP Notes as possible in one step.

Note

SAP Note Assistant is closely related to the Modification Assistant. From within the SAP Note Assistant, you can directly switch to the Modification Browser (transaction SE95) by choosing the menu path Environment → Modification Browser. The Modification Browser displays an overview of all objects that are modified or enhanced with this SAP Note.

If you have implemented corrections from SAP Notes manually before (or without) using the SAP Note Assistant, you must make these SAP Notes known to the SAP Note Assistant. Otherwise, the SAP Note Assistant does not know that this correction has already been implemented in your SAP system and implements it again. This may lead to inconsistencies.

For this, you should first try to simply download the SAP Note with the SAP Note Assistant. If this doesn't work, for example. because the SAP Note is no longer accessible, you can manually register the SAP Note using the program SCWN_REGISTER_NOTES.

Registration offers the following benefits:

All the SAP Notes that have been implemented in your SAP system are displayed in the Note Browser.
If a manually implemented SAP Note is a prerequisite for an SAP Note that you want to implement using SAP Note Assistant, SAP Note Assistant recognizes that the prerequisite SAP Note has already been implemented and doesn't prompt you to implement it again.
For future SAP Support Packages or upgrades, the manually implemented SAP Notes are displayed during the modification adjustment in the category SAP Note corrections. The SAP system determines whether these SAP Notes have to be implemented again or reset to their original status.

To register the SAP Notes, the SAP system downloads the SAP Note and checks whether it is valid for your release and SAP Support Package level.

Hint

The report SCWN_TRANSPORT_NOTES allows you to transport SAP Notes that can't be implemented, for example, SAP Notes that are obsolete. The use of this report may be helpful if update tools (such as SAP Update Manager) require some SAP Notes in the SAP system before the update can take place. For additional information, see SAP Note 1788379 – Transport of SAP NOTES.

Problems with the SAP Note Assistant:

If implementation fails, report an incident in SAP Support Portal (using SAP ONE Support Launchpad) and assign it to the component of the SAP Note (for example, FI-AR-CR).
If you experience any other problems with SAP Note Assistant, report an incident and assign it to the component BC-UPG-NA.

Implement SAP Notes with SAP Note Assistant

Business Example

Single problems in an SAP system can be fixed with SAP Notes. SAP Notes can contain the corrected coding. Although the implementation of SAP Notes with SAP Note Assistant is mainly a task of a developer, the administrator should be able to use SAP Note Assistant to implement SAP Notes into an SAP system automatically. The administrator also needs to monitor the implemented SAP Notes.

Note

## represents your group number.

Task 1: Implement an SAP Note

Apply an SAP Note with the SAP Note Assistant.

Steps

The SAP program SAPBC426_## should display flights with their seats, but the program is not working properly .
Apply SAP Note 4273250## to the program SAPBC426_##, using transaction SNOTE. First, check the program and its result using transaction SA38. Read the description of this SAP Note and check if the SAP Note can be implemented. Then, implement it and complete the implementation of the SAP Note.
1. Log on to the development system S4D, development client 100 with the credentials provided by your instructor.
2. Start transaction SA38, enter the program name SAPBC426_## and choose Execute.
3. Using the F4 help, enter a valid airline (such as LH, technical field name PA_CAR) and choose Execute to start the selection. Note that the result looks very poor.
4. Start transaction SNOTE, on the tab New SAP Notes display the SAP Note text of your SAP Note 4273250## by clicking the SAP Note number. Maybe you have to close a pop up Enter Logon Data with Cancel twice. Read the SAP Note text.
  Note
  If there is a warning about the Adobe Document Service, you can ignore this.
  Choose Back.
5. Check that the column Implementation State for "your" SAP Note shows Can be implemented.
  Note
  If this SAP Note was downloaded from the SAP Support Portal, it would have been checked automatically during download.
6. In the column SAP Note Operation of this SAP Note, select Implement SAP Note.
7. Via the following pop up, Create a new transport Request with the description SAP Note ##. If possible, assign it to a suitable CTS Project. Confirm the resulting popups
8. In the pop up SAP Note Implementation ..., choose Next.
9. Confirm the System <SID>: Activate Inactive Objects ... dialog box by choosing Continue (Enter).
10. Open a separate session and start transaction SA38, enter the program name SAPBC426_## and choose Execute.
11. Using F4 help, again enter a valid Airline (such as LH, technical field name PA_CAR) and start the selection by choosing Execute.
12. The result now looks better than during the previous run of this problem. But, note that the last column Seats max. remains empty and the number of seats is still not displayed.

Task 2: De-implement an SAP Note

Use SAP Note Assistant to de-implement or remove an SAP Note.

Steps

De-implement the SAP Note that you implemented in the previous task.
1. If you're not logged on, log on to the development system S4D, development client 100 with the credentials provided by your instructor.
2. Start transaction SNOTE, in the section Browser enter you SAP Note 4273250## and choose Search.
3. In the tab Search Results, select your SAP Note and choose De-implement SAP Note.
4. Confirm the pop up SAP Note Deimplementation ... with Next.
5. Confirm the pop up System <SID>: Activate Inactive Objects with Continue (Enter)
6. In the same way as performed at the end of the previous task, check with the help of transaction SA38 that the program SAPBC426_## runs again in its old, incorrect fashion.

Task 3: Implement an SAP Note with Preconditions

Use the SAP Note Assistant to implement two dependent SAP Notes.

Steps

Try to implement SAP Note 4277060##.
1. Following the previous task, start transaction SNOTE and in column New SAP Notes display the SAP Note text of SAP Note 4277060## by clicking the corresponding SAP Note number. Maybe you have to close a pop up Enter Logon Data with Cancel twice. Read the SAP Note text.
  Note
  If there is a warning about the Adobe Document Service, you can ignore this.
  Choose Back.
2. In the column SAP Note Operation of this SAP Note, select Implement SAP Note.
3. In the pop up SAP Note Implementation ..., check, that now two SAP Notes will be implemented: this SAP Note 4277060## and the predecessor SAP Note 4273250##! Choose Next.
4. Confirm the System <SID>: Activate Inactive Objects ... dialog box by choosing Continue (Enter).
5. In SAP Note Browser, enter your user as Processor and choose Search. Then switch to tab Search Results and choose Refresh.
6. You can see,that for both SAP Notes the Status shows Finished and the Implementation State shows Completely implemented.
7. Start transaction SA38, enter the program name SAPBC426_## and choose Execute. Using F4 help, again enter a valid Airline (such as LH, technical field name PA_CAR) and start the selection by choosing Execute.
8. Check that the last column Seats max. is now also showing some values.
  Now the program works as designed.
9. Switch to transaction SE09 and display your modifiableworkbench requests. Release both the task and transport request that contains the SAP Note implementations.

Transport-based Correction Instructions

Extensive changes to one functional area typically require a huge amount of SAP Notes or multiple manual changes. SAP Note Transport-Based Correction Instruction (TCI) is a new way to deliver ABAP correction instructions in a flexible manner.

From a technical point of view, there are the following types of SAP Notes:

SAP Notes without any correction instructions (such as Consulting notes or Information for Installation notes).
SAP Notes with correction instructions.
SAP Note Transport-Based Correction Instructions (TCIs).

SAP Notes with correction instructions contain specific, single corrections. They can be implemented automatically for all supported objects. However, objects that are not supported must be implemented manually, which, in turn, might require developer knowledge.

SAP Note Transport-Based Correction Instructions (TCIs), in contrast, contain corrections of only one specific functional area, which is an encapsulated sub component. They can contain multiple corrections, which reduces dependencies to other corrections and update artifacts. Technically, they contain ABAP transport requests similar to SAP Support Packages deliveries, but they are delivered together with SAP Notes as a new type of correction instructions.

Hint

SAP Note 2489679 – How to identify TCI Note helps to differentiate a TCI Note from a non-TCI Note.

A TCI Note is a note that contains ABAP corrections in a package (such as K10600ECPS4CORE.SAR). In contrast, a non-TCI Note is a note that contains ABAP corrections to an object or new object (such as REPS RSBDCOS0). To identify the kind of note, you need to check the delivered correction type.

TCIs support all ABAP objects that have a transport connection. A single TCI consists of exactly one ABAP transport request and a set of installation attributes, for example, software component version, minimal SAP Support Package, languages.

The validity of a TCI is defined by the software component version and a range of SAP Support Package levels.

As prerequisite, the system landscape has to be enabled by following the information in SAP Note 2187425 – Information about SAP Note Transport based Correction Instructions (TCI). This SAP note contains a PDF as attachment that explains the configuration process in detail.

Benefits

Compared to SAP Notes with correction instructions, SAP Note Transport-Based Correction Instructions (TCI) support all transport-enabled SAP ABAP objects including Data Dictionary objects, table contents and MIME objects. In addition, they allow a fast consumption of consolidated correction instructions and no development skills a needed for implementation due to an automated installation process. If needed, TCIs can also be de-implemented or rolled back. For details, see SAP Note 2408383 – TCI - Enabling System for SAP Note Transport-Based Correction Instruction (TCI) Rollback.

Implementation Process

The following figure outlines the implementation process for TCIs.

In SAP ONE Support Launchpad (https://launchpad.support.sap.com) or from SAP Support Portal, Quick Link /notes. Open the SAP Note that contains the TCI.
Enter the Correction Instructions area and select the relevant software component.
Choose Download. The system provides a SAR file. You have to save the downloaded SAR file into a directory of your front-end computer or on operating system level of your SAP system.
To implement the SAP Note with the corresponding TCI in your development system, use SAP Note Assistant through transaction SNOTE. In SAP Note Assistant, choose Goto → Upload TCI and select the SAR file that you have downloaded.
Note
The manual download and upload of the SAR file is not necessary if you use the ABAP Download Service to download SAP Notes with all of their dependencies and relevant transport-based correction instructions. See SAP Note 2554853 – SAP NetWeaver download service for SAP Notes.
Choose Goto → Download SAP Note from the menu and enter the SAP Note number that matches the SAR file. Choose Execute and proceed as usual (you may need additional authorizations for importing SAP Notes that contain TCIs).
Record your changes in a transport request. After a first test in the development system, release the transport request.
Hint
Warnings about objects without directory entry can be ignored, because TCIs can contain deletions.
Import the transport request into the quality assurance system and perform an (integration) test.
After the integration test has successfully been passed, you can import the transport request into the production system.

Note

The implementation process is also described in SAP Note 2543372 – How to implement a Transport-based Correction Instruction.

For more information on TCIs, see the PDF that is attached in SAP Note 2187425 – Information about SAP Note Transport based Correction Instructions (TCI) and the online documentation for SAP S/4HANA (Product Assistance), area Enterprise Technology → ABAP Platform → Administrating the ABAP Platform → Administration Concepts and Tools → Solution Life Cycle Management → Software Logistics → Note Assistant → SAP Note Transport-Based Correction Instructions (TCI).

Information on the ABAP Download Service can be found in the online documentation for SAP S/4HANA (Product Assistance), area Enterprise Technology → ABAP Platform → Administrating the ABAP Platform → Administration Concepts and Tools → Solution Life Cycle Management → Software Logistics → ABAP Download Service.

SAP System Recommendations

If you want to correct an error using an SAP Note, you must know the number of the SAP Note that corrects the error.

SAP Notes that contain corrections for application transactions can be found with the help of the Automated Note Search Tool, transaction ANST or ANST_SEARCH_TOOL in the SAP system. For more information on this tool see SAP Notes 1778716 – Advanced Note Search Tool and SAP Note and 1818192 – FAQ: Automated Note Search Tool. There is also an ANST Guide available as attachment to SAP Note 1778716. You can start the Automated Note Search Tool directly from SAP Note Assistant by choosing Goto → (Other Tools → ) Launch ANST.

Hint

SAP Note 2730525 – Consuming the Note Search Webservice provides a new API, valid for AS ABAP 740 and above, that calls the SOAP based SAP Note search web service in the SAP Support Backbone. The Automated Note Search Tool has been adapted to this change by replacing the call to the old RFC API with the call to the new API provided by this SAP Note. This change is available in SAP Note 2732094 – ANST- Implementing SOAP Based ANST Note Search and applicable for AS ABAP 740 and above.

SAP Notes containing security relevant topics can be found either using the security notes search at https://launchpad.support.sap.com/#/securitynotes, which can be accessed from SAP Support Portal, quick link /securitynotes.

You can also find relevant SAP Notes by configuring and using System Recommendations in SAP Solution Manager (not part of this course)

SAP Solution Manager hosts an app called System Recommendations. This app allows you to manage the SAP Notes and Support Package Patches that are not yet implemented and installed on your technical systems. Once an SAP Note has reached the completely Implemented status or a Support Package Patch has been registered as being fully installed by SAP Solution Manager's Landscape Management Database (LMDB), you can no longer see them in the application. The app automatically calculates the SAP Notes and Support Package Patches for the desired technical system.

The following features are available:

Calculate, display, and assign statuses to SAP Notes that are available for installation on one or more of your technical systems
Display SAP Notes and their object list as well as the prerequisites SAP Notes
Manage and track the workflow of an SAP Note implementation
Analyze the effect that implementing an SAP Note has on your systems and business processes
Create a request for change
Select a Java patch and add it to the Download Basket
Enable background services to automatically update SAP Note information

Note

In this section, we focus only on the SAP Notes for ABAP based Systems.

The System Recommendation comprises the following SAP Notes categories:

Examples of SAP Notes which are supported

SAP Note type	Explanation
SAP Security Notes	Important SAP Notes in the security category.
HotNews	SAP HotNews, which are SAP Notes with priority 1 (very high). These SAP Notes provide information to help avoid and/or solve problems that can result in data loss or crashes of the SAP system.
Performance-Relevant Notes	SAP Notes from the performance category improve the performance of your system.
Legal Change Notes	SAP Notes from the Legal Change, Announcement of Legal Change, and Correction of Legal Function categories respond to changes in legal requirements.
System Measurement (License Auditing Notes)	SAP Notes related to Licensing SAP Software, like new license checks, usage information, etc.
SAP Notes for Corrections/Patch Notes	All SAP Notes that contain corrections to program source code (ABAP) or contain patches (Java).

To start the System Recommendations start the transaction SM_WORKCENTER within the SAP Solution Manager system to start the SAP Solution Manager Launchpad. Then navigate to the Change Management area and select System Recommendations to start the application.

Note

To find the system in the list the following activities including their required activities need to be performed: SAP Solution Manager Mandatory Configuration and the Managed System Configuration.

When you start the application, the System Overview is displayed. On the System Overview you can select the system and choose Display SAP Notes, the SAP Note Overview screen displays, as shown in the figure above.

Use the filter options to find the right SAP Note to fix your issue. By choosing Display Detail Page, the Show SAP Note Details screen displays.

With the Integrated Desktop Actions you could, for example Download the SAP Note or choose Create Request for Change.

For more information, see the System Recommendation area on SAP Support Portal (https://support.sap.com/sysrec) and the SAP training class SM100 – SAP Solution Manager Configuration for Operations.

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