Knowledge quiz

It's time to put what you've learned to the test, get 8 right to pass this unit.

SAP Marketing Cloud Contact-to-Account Relationships solution provides business relationship capabilities to enable you to address contacts acting in a specific capacity for a specific account.

Choose the correct answer.

True

False

About Marketing Application Jobs, which of the followings is correct?

Choose the correct answer.

Data flagged for deletion is visible in the application.

Deleting interaction contacts is done in two separate processes.

To delete interactions, first you have to flag the interactions for deletion.

It is recommended that the dates of the deletion jobs and the flag for deletion jobs be scheduled on the same day.

Using Data File Load application in SAP Marketing cloud, which file formats can be uploaded?

There are two correct answers.

PDF

PPT

.XLS

.CSV

Which of the followings describes interactions?

There are two correct answers.

The data is updated through a best record algorithm.

It is the central master data object in SAP Marketing Cloud.

The example of this data is web clicks, social media posts, and sales orders.

It is transactional data that describe who did what, by which means, why and when.

What application can you use in order to perform error analysis on a regular basis?

Choose the correct answer.

Inspect Contact

Data Load Monitor

Marketing Application Jobs

Check Your Marketing Solution

Dynamic Customer Profiling comprises the process of collecting and enriching customer information and interactions from various channels and creating a single view of the customer in real time.

Choose the correct answer.

True

False

Which set to be considered as the most reliable source among the options below? The number indicates the priority.

Choose the correct answer.

SAP ERP – 05

Mobile – 65

Facebook – 90

Landing Page - 13

Which extensibility option is recommended to avoid wherever possible?

Choose the correct answer.

Custom logic

Custom field

Custom views

Custom business object

The contacts are uploaded to your SAP Marketing Cloud system. What happens when both a matching origin ID and the same mobile number are found in your SAP Marketing Cloud system?

Choose the correct answer.

The system updates the contact.

The system merges the contact.

The system first updates the contact and flags it for the merge process.

The system creates a new contact and flags it for the separate merge process.