I am paying by invoice/purchase order (PO). What information do I enter?
If you select “Invoice/PO,” please provide the PO number and upload the soft copy issued by your company's purchasing department.
If your company does not require a PO number reference on our invoice, enter "N/A" in the PO number field.
I cannot see “Invoice/PO” payment method when placing an order
If you cannot see this payment method, please contact the Accounts Receivable team or your internal Accounts Payable department to clarify the situation and determine next steps.
Is it possible to issue an invoice with a billing address different from the company's registered address?
Yes. When placing an order you can choose an invoice recipient in the payment section, or you can create a new one*.
*Please note that only users with buyer role can create new invoice recipients (billing address details) when placing orders.
Need support?
Please create a case with our experts under the category "Booking & Order".
Can I request pre-payment invoice?
Yes, pre-payment invoice can be issued upon request.
Need support?
Please create a case with our experts under the category "Booking & Order".
When will I receive my invoice?
Depending on local practices, invoices may be issued before or after commencement of training offering.
My invoice is incorrect.
Need support?
Please create a case with our experts under the category "Booking & Order".