Configuring the Summary Section

Objectives
After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Configure the overall summary section

Summary Section

The Summary section displays summarized information about the evaluation sections and an overall rating in one central area.

Select the buttons to explore the Summary section

Item Weights

The item weights per goal and competencies display in the Summary section and are used in the average score section calculation. If no item weights are used, each item is equally weighted.

Section Weight

The section weight is the relative value of the section compared to other sections in the template for form scoring purposes. For the section to be included as part of the overall rating of the form, you must enter a section weight. If a customer does not want a specific section to be included in the overall rating, you can set the section weight to 0. 

Each of the Goals and Competencies sections on the form can be weighted independently; stakeholders must decide the value of these weights. This weight is used in the overall performance form score calculation. 

For example, the weight of the Goals section might be set as 30% and the weight of the Competencies section as 70%. They may also be set as 50/50. The overall performance score takes these values into consideration. 

Configuration of Section Weights

Section weights are a simple configuration, but require careful consideration by your customers. They must decide what the weighting for each section must be to show how important the section is in the overall score. This decision is greatly influenced by variables, such as senior management direction or corporate culture, and can be considered as a statement of the philosophy of the company.

Configuration of the Summary Section

Select the buttons to learn how to configure the Summary and Ratable sections

Configuration of the Calculated Overall Rating

The Calculated Overall Rating determines the score of each of the sections based on the ratings and item weights within the section, and then determines the overall score by appyling the weights of each section to its scores. If weights for items do not total 100%, then they are normalized during the calculation of this score.

The Calculated Overall Rating is calculated by the system and is not editable by the user. The table Calculated Overall Rating: Example is an example of how the system calculates the overall rating based on item ratings, item weights and section weights. 

Note
Since this rating is calculated by the system from data that is already determined in the template or form, you do not need to enable it or make any configurations to it.

Calculated Overall Rating: Example

The table, Calculated Overall Rating: Example, is an example of a simple performance form overall calculation.

Calculated Overall Rating: Example

The Goal SectionItem WeightRatingItem ProductSection WeightSection Product
Goal #135%51.75  
Goal #220%4.80  
Goal #345%31.35  
Section Total  3.9050%1.95
Competency Section #1Item WeightRatingItem ProductSection WeightSection Product
Competency #160%31.80  
Competency #240%41.60  
Section Total  3.4020%.68
Competency Section #2Item WeightRatingItem ProductSection WeightSection Product
Competency #130%1.30  
Competency #225%2.50  
Competency #320%3.60  
Competency #415%4.60  
Competency #510%5.50  
Section Total  2.530%.75
Overall Calculated Score    3.38

Configure the Overall Summary Section

Business Example

You need to configure the overall summary section for a Performance Management form.

Task 1: Configure the Overall Summary Section in Manage Templates

Learn how to configure the Summary section from Manage Templates.

Steps

  1. Configure the end-user display of the overall summary section, so that the Performance Management form sections are weighted as follows:

    Performance Management Form SectionWeight
    Goals50%
    Core Competencies25%
    Job Specific Competencies25%
    1. Log in to the Instance and navigate to Manage Templates from the Action Search bar.

    2. Select the Performance Review to display the performance template list. Select your Performance Management form template.

    3. Select to expand Edit Fields and Sections dropdown menu on the left-hand side of the screen, and select Summary Section.

    4. In the Weights section, enter the weights in the Goals, Core Competencies, and Job Specific Competencies fields, according to the above table.

    5. Select Save.

  2. Enable each section to populate ratings into the overall summary section, by selecting the following options in the Competency sections:

    • Include in overall performance summary section rating

    • Display Section in Summary

    • Show Calculated Section Rating

    1. On the Performance Management form template screen, in the Edit Fields and Sections dropdown menu on the left-hand side of the screen, select Core Competency.

    2. Select Show advanced options....

    3. Select the checkboxes for the options listed above.

    4. Select Save.

    5. Repeat these steps for the Job Specific Competencies section

  3. Enable each section to populate ratings into the overall summary section, by selecting the following options in the Goals section:

    • Display section in summary

    • Display calculated section rating

    • Include in overall performance summary section rating

    1. On the Performance Management form template screen, in the Edit Fields and Sections dropdown menu on the left-hand side of the screen, select Goals.

    2. Select Show advanced options....

    3. Select the checkboxes for the options listed above.

    4. Select Save.

  4. Configure the goal section so that it auto-populates weights from the goal plan.

    1. In the Edit Fields and Sections dropdown menu on the left-hand side of the screen, select Goals.

    2. Select the Auto populate goal weights from weights in the goal plan checkbox.

    3. Select Save.

  5. Enable manual rating in the overall summary section.

    1. In the Edit Fields and Sections dropdown menu on the left-hand side of the screen, select Summary.

    2. Select the Allow manual rating checkbox.

  6. Configure the manual rating so that it has no positive or negative effect on total scores of ratings that are labelled Too New To Rate.

    1. In the Edit Fields and Sections dropdown menu on the left-hand side of the screen, select Summary.

    2. Scroll down to the Unable to Rate field, and enter the text Too New To Rate.

    3. Select Save.

  7. Enable the option to override the manual rating with the calculated rating if the manager forgets to complete the manual rating.

    1. In the Edit Fields and Sections dropdown menu on the left-hand side of the screen, click Summary.

    2. Scroll down, and select Show advanced options...

    3. Select the Allow Override of Unrated Manual Rating checkbox.

    4. Select Save.

Task 2: Configure the Overall Summary Section in XML

Steps

  1. Open the Performance Management form template in your XML editor.

    1. Log in to the instance, and navigate to Form Template Settings from the Action Search bar.

    2. Select the name of your Performance Management form template from the list.

    3. On the Performance Management form template screen, select Download Form Template.

    4. Save the template locally in a folder with the relevant DTD file.

    5. Open the Performance Management form template with your XML editor.

  2. Configure the end-user display of the overall summary section, so that the Performance Management form sections are weighted as follows:

    Performance Management Form SectionWeightCode Solution
    Goals50%<sect-weight>50.0</sect-weight>
    Core Competencies25%<sect-weight>25.0</sect-weight>
    Job Specific Competencies25%<sect-weight>25.0</sect-weight>
    1. Locate the relevant section weight tags in the XML file and assign weights according to the above table.

    2. Validate the XML file against the DTD.

  3. Configure the calculated ratings from each section to populate in the overall summary section.

    1. Locate the tags for each section and set the values to ‘true’, as follows:

      Code snippet
      in-summ-display="true" in-overall-rating="true"Expand
    2. Validate the XML file against the DTD.

  4. Enable manual rating in the overall summary section.

    1. Locate the <summary-sect> area in the XML file.

    2. Verify that manual-rating="true"

    3. Validate the XML file against the DTD.

  5. Configure section weights so that end-users can view, but not edit, them.

    1. Locate the sf-pmreview> area in the XML file.

    2. Verify you have the following settings:

      Code snippet
      weight-lockdown="true" show-weight="true"Expand
      Note
      This code is not in the <summary-sect>. Review the DTD to identify where the code should be placed (it should already exist in your file).
    3. Validate the XML file against the DTD.

  6. Configure the goal section so that it auto-populates weights from the goal plan.

    1. Locate the <objective-sect> area in the XML file.

    2. Verify you have the following setting:

      Code snippet
      auto-pop-weights="true"Expand
    3. Validate the XML file against the DTD.

  7. Configure the manual rating so that it has no positive or negative effect on total scores of ratings that are labelled Too New To Rate.

    1. Locate the <summary-sect> area in the XML file.

    2. Set the following label in <unrated-rating>:

      Code snippet
      <unrated-rating><![CDATA[Too New to Rate]]></unrated-rating>Expand
    3. Validate the XML file against the DTD.

  8. Enable the option to override the manual rating with the calculated rating if the manager forgets to complete the manual rating.

    1. Locate the <summary-sect> area in the XML file.

    2. Verify you have the following setting:

      Code snippet
      override-unrated="true"Expand
    3. Validate the XML file against the DTD.

    4. Save as a new version

    5. Navigate to Provisioning, and select the option Form Template Administration

    6. Select the form template that you intend to update with the latest XML changes done.

    7. Search for the XML template latest version, and select Update by upload to update the form template.

Task 3: Verify the Section Populates Ratings

Steps

  1. Launch the performance form.

    1. Log in to the Instance, open the Home dropdown menu, and select Performance.

    2. Choose Create New Form.

    3. On the My Forms screen, select your form.

    4. Select Edward Employee as the subject of the form.

      Note
      In the previous step, if you cannot select other subject of the form than self or direct reports (in case of managers), you can enable the following option to be able to search for any other employee and create the form. Navigate to Form Template Settings, then open your form template, and select Allow form creator to select anyone as the subject. Select Update Form Template to save changes. Otherwise, you can launch a form for the employee from the Launch forms option.
    5. Confirm the start, end, and due dates, and select Create and Open.

  2. Complete the employee assessment step.

    1. Select Proxy Now to proxy as the subject of the form you created previously (the employee).

    2. Access your performance form from the Inbox or the Engagement Card available in the Home Page. Explore the options available to you in this employee assessment step and rate the form.

    3. Scroll to the end of the screen, and choose Send to Manager Approval.

  3. Proxy as the manager and complete the manager assessment step.

    1. Select Proxy Now.

    2. In the Select Target User dialog box, in the Please enter target user name field, enter the name of your manager.

    3. On the manager’s Home Page screen, you should find an Engagement Card Review Employee Performance. Select it to open the form.

      Alternatively, you can complete this step by navigating to your Performance Inbox.

    4. Explore the options available to you in this manager assessment step and rate the form.

    5. Select the Save icon in the top right-hand corner of the screen.

    6. Scroll down to the summary section and verify calculated ratings have populated.

    7. Complete the manual overall rating, and verify that the labels and weights of sections are correct.

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