Design Business Processes with SAP Signavio Solutions

Signavio Business Suite Integration for Consultants

Objectives
After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Understand the integration of SAP Signavio Process Intelligence in further products

Signavio Business Suite Integration

The integration of SAP Signavio Process Intelligence in further products of the Signavio Business Transformation Suite is versatile. In the following sections, the suite's individual products and the integration capabilities will be covered in additional sections:

SAP Signavio Collaboration Hub:

  • Monitoring Widgets
  • Customer Journeys and Live KPI

SAP Signavio Process Manager:

Operational Insights

SAP Signavio Process Governance:

Case Export / Workflow Mining

SAP Signavio Collaboration Hub

Everything you need is in one place. Data, process models, workflows, dictionary, and analysis can all be accessed directly from the Hub. The Collaboration Hub has all Signavio products such as Process Manager, Workflow Accelerator and Process Intelligence. 

For PI analysts, the Collaboration Hub is essential to access and analyze PI. There are the Dashboards, Investigations, or Monitoring WIdgets that can be linked on the start page or into process diagrams.

Get a closer look on how to use Monitoring Widgets

Access your Investigations from the Suite Launchpad

The Launchpad can be used as a central access point for Signavio Products and especially for the monitoring of Process Intelligence content. PI Investigations can be easily shared through the Collaboration Hub outside the editing framework, by using the monitoring widgets. As you can see in the image on the left, it will help you to keep an eye on the most important widgets or most relevant KPIs and statistics.

Overall, you will have benefits of:

  • Fast sharing
  • Leverage the benefits of Signavio products from one location
  • Gain insights and act immediately

Step by step instruction

We will guide you through the process of setting up Monitoring widgets

Select a widget out of your PI investigation and copy the Widget ID by using the 3 dots in the widget window.

Head to the Collaboration Hub Settings

After copying the ID, click into the Collaboration Hub settings and select AudienceHomeMonitoring widgets. Paste the widget ID into the fields.

Your Monitoring Widgets on the Landing Page

Now you can check the widgets on the Collaboration Hub landing page. Here you will always have a quicker insight into the most important KPIs and statistics out of your investigations.

Customer Journey

The table-based customer journey gives you a holistic presentation of available information. All relevant information, such as process steps, phases, emotions and data can be seen at a glance.

You can also copy the widget IDs (as shown in the previous step) and add them to the grid as tiles to make customer-specific KPIs visible. As shown in the picture, you can gain a better understanding of the PI key insights or values, such as durations and costs.

In order to use this feature (Journey Modeler), it is necessary to purchase an additional license. Contact our support "support@signavio.com" for a demo request.

Live Insights 

Live Insights is the new way of showing live process performance insights on top of traditional process diagrams.

Selected widgets in SPI (value, time series, histogram, bar chart etc.) have now one extra entry in the dropdown menu where their widget ID can be copied. Users can then open any BPMN or Value Chain diagram and select an available shape. For each shape, a driving widget and additional widgets can be configured, all you need to do is copy and paste the widget ID. Once it's saved and published, the new live diagram is available in the Collaboration Hub. Here, users can visualize the overall live diagram and drill down each shape and display a preview of the connected widgets. A link to the related SPI investigation is always available. 

Overall, you will be able to:

  • Create dynamic process diagrams  
  • Expose Process Performance Indicators to multiple internal stakeholders and executives
  • Make process management accessible in your organization

Now, let's look at the steps to set up Live Insights.

PI Widget

Open an SPI Investigation and select the widget you would like to show.

Use widgets in Process Intelligence to create operational insights in Process models, just copy the Widget ID.

Copy It

Click to copy the widget ID to clipboard.

Open the drilldown menu and click on Copy Widget ID.

Process Manager

Jump into the editor and select operational insights

We can go to SPM and select the diagram we would like to use.

A new shape type on the left-hand side of the Process editor is available and is called "operational insights". If not, please click into the subset drill-down menu and select "BPMN (complete + Operational insight"). 

The operational insights will display business performance data in a business diagram. 3 operational insight shapes are available:

  • Indicator
  • Traffic Light
  • Cockpit

Drag and drop the shape you prefer in the desired position

Attributes

Paste the ID and define information:

  • Opening the Attributes tab gives you the possibility to define the behavior of the shape.
  • Clicking on Manual Value, we can define a static manual behavior.
  • Select No information if you want to have an SPI widget driving the behavior.

If we want to have a widget driving the behavior of the Live Insight, we simply paste the widget ID we copied earlier in the Driving Widget field. 

In theMultiple display field, other widgets can be included by clicking the "+" button. Widgets can come from multiple investigations and multiple processes. It's possible to add additional widgets for display purposes. Display-only widgets are listed here and can be re-arranged, edited or removed.

Save, Publish and Go!

Live KPIs out of a published process. After setting up the live insight shape into the process, we can save and publish the BPMN diagram.

In Collaboration Hub the Live Insight is already available and shows a preview of the current performance.

Every widget has a link to its investigation for further analysis.

Operational Insight

  • Changed POs is the driving widget and as it falls in the orange threshold, the shape shows an orange indicator.
  • Changed PRs and Changes to POs are display-only and are used to provide context or additional info.

What are the benefits of process integration?

  1. Allows you to make live and dynamic process diagrams 
  2. Easily show Process Performance Indicators to multiple internal stakeholders without needing to access a full-blown process analysis
  3. Reduces the amount of time employees must spend to maintain their processes and data analytics 

SAP Signavio Process Governance

Workflow Mining is a new feature. It allows you to quickly export event logs from the executed workflows and perform process analysis with SPI.

Benefits:

  • Understand real execution of workflows
  • Improved management and monitoring
  • Better compliance

Workflow Mining - Extract the data from your workflow processes and push it into process intelligence.

  1. Open Workflow Analytics

    Open the Signavio Workflow Accelerator and select the Tab "Analytics". Click on "Create new report" or use an already existing report.

  2. Select the workflow

    Select the process you would like to analyze and check the cases in the table down below. You can also generate diagrams in the Analytic component by categorizing the selected process.

  3. Configure the table and extract data

    For a Process Intelligence investigation you will need at least a extracted event log. For that you can select "Configure table". Here you have to select at least the following options: - Case ID- a Time stamp (including Date or time)- Case or Activity nameThis information will be necessary for your Process Intelligence investigation.After creating your table, you can extract the data via CSV table and import it into a new PI Process.

Congratulations on completing the Process Intelligence for Analysts course! The last missing piece on your path to a SAP Signavio Process Intelligence Analyst is  to prove your knowledge!

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