Overview of RISE with SAP

After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Provide an overview of RISE with SAP

RISE with SAP Overview

Driving Business Innovation Together

Every organization needs to develop new business models to avoid being disrupted, gain efficiencies to fund innovation, and transform mission-critical systems without business risk. RISE with SAP S/4HANA Cloud is the modular, intelligent, and sustainable enterprise cloud designed to support customers in building the Cloud ERP that meets their needs.

  • RISE with SAP is modular because you can deploy specific modules or processes in phases over time to build the Cloud ERP that meets your business needs.
  • RISE with SAP is intelligent because you can embed intelligent automation across all mission-critical processes.
  • RISE with SAP is sustainable because you can manage sustainability with company-wide transparency and controls.

Modular Cloud Portfolio

Different companies across different industries have a variety of business strategies and requirements. Organizations range from small to large with varying levels of business maturity and diverse drivers for change. RISE with SAP is designed to support customers in their unique transformation, regardless of the starting point with our modular cloud portfolio:

  • SAP Business Technology Platform to support integration and extensibility requirements.
  • SAP Signavio to support business process transformation.
  • SAP Industry Cloud and SAP Cloud LoB to provide specialized applications from SAP partners.
  • SAP S/4HANA Cloud to deliver a cloud ERP that meets every business need.

Cloud ERP Product Family

SAP S/4HANA Cloud, public edition, is a ready-to-run cloud ERP that delivers the latest industry best practices, a comprehensive ERP scope, and continuous innovation. The fully extensible platform enables customers to make lifecycle-stable extensions while benefiting from the low TCO of cloud architecture.

SAP S/4HANA Cloud, private edition, is a tailored-to-fit cloud ERP that adapts to an organization’s unique transformation. Customers can move to the cloud at their own pace while taking advantage of the comprehensive library of ready-to-run business processes that make it easy to start with a baseline, or alternatively utilize the customization flexibility to build highly tailored process to support industry requirements.

Outcome-driven Services & Tools from Partners

An important focus of RISE with SAP is to simplify a customer's move to the cloud. Our partners are essential in supporting customers throughout their migrations and scaling RISE with SAP as the solution adoption continues to grow. Customers will have a separate contract with their service partner of choice.

Our partners include:

  • Service partner community to provide their world-class tools and expertise to make migrations faster and help customers get the most value for their investment. SAP is not competing with our qualified service partners to deliver implementation services, but instead relying on them early in the sales cycle to work with customers. SAP will lead with service partners in the areas of:
    • Advisory and implementation services to help customers assess business needs, plan, manage and execute a successful implementation of their business transformation.
    • Application management services for ongoing support of applications such as monitoring and maintaining software patches, performance, quality and security.
  • Reseller community to ensure RISE with SAP is available for customers of all sizes, everywhere in the world.
  • Software partners to innovate, build new IP, extensions, and applications that complement the RISE with SAP offering and enhance the overall customer solution on the SAP Business Technology Platform.

RISE with SAP Service Delivery Model

SAP delivers and manages the software, support, infrastructure, and technical services under one Service Level Agreement (SLA). Partners deliver advisory, implementation, and application management services to facilitate a seamless transition to the cloud for customers.

SAP ResponsibilityExamples
Functional Scope
  • SAP Software + SAP Enterprise Support for cloud editions
  • Cloud Connectors: SAP Ariba, SAP SuccessFactors, SAP Concur, SAP IBP
  • SAP Adobe Document Services for printing
  • SAP S/4HANA LoB & Industry Add-Ons (optional)
  • Wide set of partner add-ons allowed
Infrastructure Management
Technical Managed Services
  • High availability and business continuity
  • SLA: 99.5% for productive system, 95% for non-productive systems
  • Services described by Roles & Responsibilities matrix
  • Wide range of foundational technical service delivery
  • Technical system operations
  • Technical landscape deployment
  • Technical upgrade installation
  • Continuous service planning & review
  • 24*7 service delivery for PRD, 24*5 for non-PRD
  • Setup of RFC connections
Partner ResponsibilityExamples
Advisory & Implementation Services
  • Program Management Office
  • Organizational Change Management & training
  • Partner implementation templates
  • System conversions
  • Selective data transitions
  • Business process configuration
  • Innovation, extension & cloud integration services
Application Management Services
  • Business process improvements
  • Managed Operations Control Center
  • Test management & execution
  • Data integration & lifecycle management
  • Release upgrade planning, coordination & execution
  • Continuous application operations

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