Explaining Artificial Intelligence (AI)

After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Explain Artificial Intelligence (AI)

Artificial Intelligence, Introduction

Business Introduction

Technologies like machine learning and bots are called artificial intelligence. Your company wants to use bots to automate business process and reduce manually repeated tasks. Your company want to have more precise and predictive data insights through AI.

With over four decades of experience, SAP knows what it takes to help organizations move to the next technology opportunity - without throwing away their existing infrastructure investments. ​We see that the move to the cloud and artificial intelligence can be a struggle for some organizations. We also know that there has been a big change in customer landscapes. Largely homogeneous data on-premise evolved into a rich variety of data types from different sources. This leads to hybrid, heterogeneous system and data landscapes.

Drive end-to-end innovation

Analyze data across your organization in an instant so you can automatically act on insights, address business challenges quickly, and create new opportunities.

SAP offers multiple products including artificial intelligence - In addition there are special artificial intelligence related products:

SAP Conversational AI
Chat bot building platform for creating bots with no-code/low-code.
SAP Intelligent Robotic Process Automation
Create bots for the execution of repetitive tasks.
SAP AI Business Services
Automate business processes to enrich the customer experience by using AI business services from SAP.

In addition to that SAP implementing capabilities of artificial intelligence in solutions of the Intelligent, Sustainable Enterprise to enhance the flexibility and insights.

Learn more at: Artificial-Intelligence

If your company is like most, you've already deployed packaged software applications such as SAP S/4HANA as part of your digitalization initiatives. To thrive in dynamic conditions, however, you also need to increase your enterprise's agility and resilience. Packaged software applications provide a proven framework for adopting industry best practices, and they can significantly increase productivity and speed. Yet rapidly shifting environments tend to highlight business process inefficiencies, require flexible adjustments to your business processes, and reinforce the need to automate manual tasks.

To make the most of your existing application investments - while shaping your processes to deliver the best possible results in times of change - you need tools that:

  • Boost the capabilities of packaged applications.
  • Further improve efficiency by driving process automation and closing experience gaps.
  • Flexibly adapt to new requirements and fix broken processes.
  • Transition paper-based processes to digital workflows.
  • Empower employees through process automation.
  • Enhance policy and regulatory compliance.

Key takeaways of this Unit

The SAP strategy is to include artificial intelligence in existing SAP products. You can use AI based predictions in the SAP Analytics Cloud, for example. In addition, SAP offers lots of products or services for bot building or other intelligent technologies to help you and your company achieve your goals. As a possible early adopter of artificial intelligence, you can bring you a positive advantage over your competitors - using such technologies and products may make you an innovator in your field.

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