Case Management

Objectives
After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Highlight case management through SAP Supply Chain Control Tower

Case Management

Case management enables exception tracking for complex supply chain problems by providing cause and effect information, as well as collaboration.

Example: Management by Exception

Using alerts and based on the conditions that you define upfront, IBP can make you aware of situations that you consider to be critical. For example, you can detect situations where the customer demand exceeds 5000 pieces or the projected stock falls below 500 pieces.

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