Custom Alerts

After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Identify custom alerts functionalities using SAP Supply Chain Control Tower

Custom Alerts

You can use the new Define Custom Alerts Overview app to define and customize your alerts overview and add them to a dashboard.

A custom alerts overview can be defined with a subset of your alerts subscriptions or with some other criteria such as category, severity, or key figure.

The number of alerts can be viewed in a chart and can be grouped by subscription, category, severity, or attribute. For example, you can visualize the number of alerts by Product ID . Additionally, you can now filter on alerts that have cases in the Monitor Custom Alerts app.

Defining a custom alerts overview allows you the clustering of alerts. Alerts can be viewed by subscription, priority, category, or by any attribute of the alert. Moreover, alerts overviews can be added to dashboards.

With alert-based planning, you first identify the situation and the issue. Based on the specific exceptions and given information on a planning problem, you can take appropriate Planning actions to remove the alerts and therefore to resolve the issue.

The figure, Quickly Identify Issues with Customer Alerts, provides an example of the Monitor Customer Alerts app. In the app, you can select the planning area, versions, subscriptions, severity, category, and case. You can filter the alert using these criteria or you can adapt the filters if needed.

When you open the Monitor Custom Alerts app, the custom alerts for which you have a subscription or which have been shared with you display automatically. You can enter filter criteria, such as subscription, severity, and planning area, for the custom alerts you would like to view. You can also choose not to enter any filter criteria, this displays all of the custom alerts for which you have a subscription or which have been shared with you.

You can navigate to the Web-Based Planning app from the Monitor Custom Alerts allowing the alert to be solved by changing data.

Use case: Outlier Detection in Custom Alerts

You can apply several rules within the custom alerts, for instance, to clean historical records or to detect levels of inventory, as shown in the figure, Planner Workspace and Custom Alerts.

Log in to track your progress & complete quizzes