Before you learn more about the individual process steps in Sales, you need to familiarize yourself with the Sales areas. You will learn about the enterprise structure from the perspective of Sales and Distribution.
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This lesson focuses on the end-to-end Sales process. As we learned from the overview, there are two possible systems that could be used in Sales. Originally, the entire order-to-cash process took place in the SAP S/4HANA module Sales and Distribution (SD). But additionally, the presales process can be started in SAP Sales Cloud, a Customer Relationship Management (CRM) system. This integration links presales documents like Lead, Opportunity, and Sales Quotes to Sales Orders. The SD module could then take the sales order and start delivery processing.