Step 1: Buyer creates a Returns Purchase Order
I received 50 cubic yards of gravel from my gravel Supplier, but it turns out that one of the truckloads (20 cubic years) was the wrong size and I need to return it.
I will create a Returns Purchase Order for the 20 cubic yards of gravel and send it to my gravel supplier.
Step 2: Nicole creates two Return Ship Notices
I need to return 20 cubic yards of gravel due to the incorrect size, but the trucks I use to return the gravel only have a capacity of 10 cubic yards. So, I will create two Return Ship Notices--one for each of the 10 cubic yards that will fit in one of my trucks.
Step 3: Nicole sends the first shipment
I will send the first truck of 10 cubic yards of gravel to return to the Supplier.
Step 4: Jeremy receives the shipment and sends a Credit Memo
I received a Returns Purchase Order and two Return Ship Notices, and now I've received the first shipment of 10 cubic yards of gravel back from the Buyer. I will send a Credit Memo for the 10 cubic yards of gravel I just received.
Step 5: Nicole sends the second shipment
I will send the second truck of 10 cubic yards of gravel to return to the Supplier.
Step 6: Jeremy receives the second shipment and sends another Credit Memo
I have received the second shipment of 10 cubic yards of gravel back from the Buyer. I will send another Credit Memo for the 10 cubic yards of gravel I just received.