The Configuration Manager role allows companies to establish super users who can access integration, system, and maintenance tools via a self-service dashboard in the application.
Like the Admin Menu, Configuration Manager tools are arranged in sections, with individual functions represented as clickable tiles. These tools allow customers to perform many administrative actions independently, eliminating the need to open support cases with SAP Fieldglass.
As these are advanced functions that can impact the use of SAP Fieldglass, they are not automatically enabled for customers. Configuration Manager permissions are separate from and additional to an Administrator user’s permissions.
The Self-Service Dashboard allows users assigned as configuration managers to perform some tasks that would otherwise require an SAP Fieldglass support team.