Utilize Monitoring Apps in SAP S/4HANA Sales

Objectives
After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Utilize Sales Apps for Sales Process Monitoring

SAP Smart Business in a Nutshell

SAP Smart Business is an open framework. Customers and partners can define their own KPIs and integrate with collaboration and analytical tools or existing applications.

Sales Monitoring Apps

Sales monitoring apps are examples of modeler apps in SAP S/4HANA.

You can use sales monitoring apps across all core sales business processes, from quotations and contracts, to sales orders, including their fulfillment, up to invoices. It provides you with valuable insights and decision proposals in the form of insight to action, with seamless integration into transactional processes, sales documents, and collaboration tools.

Examples of sales monitoring apps are the sales order tracking app and the sales order fulfillment app.

Track Sales Orders

With this app, you can check whether the fulfillment of a sales order is on track. You can immediately recognize whether the sales order contains issues, and whether it is complete, or still in process. For example, you can see whether it has been shipped, invoiced, or whether the corresponding journal entry in accounting has been cleared. If, for example, a customer or manager asks for information about one or more orders belonging to a specific customer, you can use this app to provide this information quickly.

You can also navigate to the Track Sales Order Details app to visualize the sales order fulfillment status of a specific sales order and its subsequent documents in more detail.

Watch Sally use the Sales Order Tracking app.

Sales Order Fulfillment app

This app allows you to analyze and resolve issues that impede sales orders from being fulfilled. You can use it to analyze sales orders in critical stages, collaborate with contacts, and efficiently address issues to ensure that sales orders in critical stages are fulfilled as quickly as possible.

Watch Sally use the Sales Order Fulfillment app.

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