Using SAP SuccessFactors Learning

After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Define terminology used in SAP SuccessFactors Learning
  • Navigate within SAP SuccessFactors Learning as a User and Admin
  • Review the security model in SAP SuccessFactors Learning
  • Describe migration and maintenance of data in SAP SuccessFactors Learning

Overview of SAP SuccessFactors Learning

Begin the video to get started on SAP SuccessFactors Learning.

SAP SuccessFactors Learning is a part of the SAP SuccessFactors Human Experience Management suite. It is a learning management system (LMS) which allows users to be assigned, self-assign, and complete learning items, such as courses and other learning activities.

Terminology in SAP SuccessFactors Learning

SAP SuccessFactors Learning follows the key concepts of the Learning Needs Management model to track training for users. To understand the LMS, you need to first understand the terminology.

Additional Terminology

  • Admin: An Admin is a person with the permissions to create and assign learning entities, run reports, add completions to the learning history for users. Different admin roles may include different permissions for access to specific entities and users.

  • Evaluations: Three levels of evaluation may be tracked in the system by creating surveys and exams and assigning them to users. These include: Course Feedback Surveys, pre- and post-exams (used in Learning Evaluations), and Follow-up Surveys.

Navigation within LMS as a User (Employee, Manager, and Instructor)

Navigating the Learning Interface as a User

Users can access the user interface of SAP SuccessFactors Learning by selecting the Learning option from the Home Page drop-down menu. 

Watch this video to learn more about how to navigate within SAP SuccessFactors Learning as a user.

Navigation within LMS as an Admin

Admin Interface

The SAP SuccessFactors Learning instance is seamlessly and fully integrated into the SAP SuccessFactors instance. This makes it possible for a Learning admin to easily access the Learning Administration Home Page from within the SAP SuccessFactors Instance.

Watch the video to learning more about how an admin can navigate within SAP SuccessFactors Learning.

Security Model in SAP SuccessFactors Learning

SAP SuccessFactors Learning uses a security model which is different from the Role-Based Permissions (RBP) model that is used in the other SAP SuccessFactors solutions.

In SAP SuccessFactors Learning, different security objects are used to control data access. It uses a combination of security domains, security domain groups, permissions, and roles.

Complete an assigned course

Business Example

In this exercise, you will launch a course, complete it and print a completion certificate.


  1. Log in to the SAP SuccessFactors instance.

  2. Using the main navigation menu on the Home Page, navigate to Learning.

  3. Select Continue to close the news popup window.

  4. In the My Learning Assignments tile, select HR HandbookStart Course.

  5. Select Launch Content.

  6. Select Agree.

  7. Select Refresh After Done.

  8. Select Print Certificate.

  9. Wait for the Report status to be completed. You should now see the Certificate of Completion.

  10. Go back to My Learning.

  11. Select the Learning History tile. You should see the HR Handbook course.

Migration and Maintenance of Data by Using Connectors

SAP SuccessFactors Learning provides standard connectors that help to migrate and maintain data in your Learning system. You can also schedule the built-in connectors to import data into the LMS.

Some standard connectors related to Learning are:

  • User Connector - SF: SAP SuccessFactors loads and updates users in an integrated environment from the SAP SuccessFactors HXM (BizX) suite.

  • Competency Connector: SAP SuccessFactors creates competencies and associated rating scales in the LMS.

  • Security Domain: Loads new security domains, updates existing records, and manages the hierarchical relationship of domains.

  • Organization: Loads new organizations, updates existing records, and manages the hierarchical relationship of organizations.

  • Item: Creates new items in SAP SuccessFactors Learning and updates existing records.

  • Admin Connector: Loads new admins and updates existing records.

Only the User Connector-SF and the Competency connector will bring information from SAP SuccessFactors HXM.

Competencies in Learning


If you wish to use Competencies within the SAP SuccessFactors Learning, they must be created in SAP SuccessFactors Career Development Planning first.

Competencies are measurable attributes such as skills, abilities, knowledge, or behaviors.

In SAP SuccessFactors, competencies can be set up in Job Profile Builder to describe what a successful employee in that job should be able to do. The Competency Connector - SF can be scheduled in the LMS to pull the competencies into the LMS where they may be associated to items or programs.

Competencies associated to an item indicate the level to which a user is expected to demonstrate the competency upon successful completion of the item. Items may be configured to automatically assess (rate) the associated competencies for the user when the user completes the item

When items have been associated to competencies, users may search for items by competency and add items as learning activities to their development plans in Career and Development Planner.

Save progress to your learning plan by logging in or creating an account

Login or Register