This course introduces you to the configuration elements required to implement a customer. Before we dive in to the system training, let's take a look at the general process that you will go through to implement a customer. The overall understanding of the project flow will help to orient you to "why" and "when" configuration come in to the process and get you ready to kickoff a customer project.
In this lesson, you will be taken through a customer implementation scenario to give you an idea of what a customer project process might look like. You'll be guided by a consultant persona with several connecting interactions to see a customer project from start to finish. When you have completed each interaction, a check mark will appear on the screen.