SAP cloud solutions can be enhanced in several ways. Using SAP Cloud Application Studio is one of them and is the focus of this training. But before we deep dive into extending SAP Sales and Service Cloud with SAP Cloud Applications Studio, let's first take a look at the general extensibility capabilities to see the bigger picture.
Extensibility options are often divided into two categories depending on where they are implemented:
- In-App: Enhancements run inside the cloud solution and access data based on a framework.
- Side-By-Side: Enhancements run outside the cloud solution, hosted in a different place (for example, SAP BTP) and use interfaces to communicate with the cloud solution. Integration concepts are applicable for this kind of extensibility.
The following interaction helps you to learn about the different capabilities that are often divided into the two categories: In-App and Side-By-Side extensions, depending on where they are implemented: