Monitoring processes are executed before the productive payroll run to be able to detect issues with master data and payroll processing as early as possible, so that a productive payroll can be run later with fewer issues.
There are two types of monitoring processes, monitoring process and team monitoring process. The only difference is team monitoring assigns the alerts to a team based on the predefined criteria whereas in the simple monitoring process, alerts need to be manually assigned by a payroll manager.
The payroll process manager monitors the resolution of the alerts by teams in Process Management. And the team lead monitors the resolution of the alerts by individual payroll administrators in Team Management.
Typical process steps involved in this process are the following:
- Executing test payroll run
- Executing test run for posting to finance
- Executing policies and compliance checks (raising alerts)
- Assigning alerts and monitoring the resolution of alerts
- Review of drill down KPIs
This monitoring process can be executed as many times as required. You do not have to wait until all the steps are completed to restart the process, thus allowing a great deal of flexibility to the payroll process managers.