Introducing Sales Order Processing (J14)

After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Introduce Sales Order Processing (J14)

Sales Order Processing (J14)

Sales Order Processing (J14) Process Flow Overview

The interaction demonstrates an overview of the Sales Order Processing (J14) process flow.

How to Access SAP S/4HANA Cloud Scope Item Process Flows and Test Scripts

  1. Navigate to SAP Best Practices for SAP S/4HANA Cloud‎ .
  2. Select a country localization from the Version drop-down list.
  3. If necessary, select the Login icon in the upper left corner to log in.
  4. Go to the Accelerators section and, under General Documents, choose the link SAP Best Practices content library.
  5. Select the relevant scope option checkboxes to filter information and locate scope item test scripts and process flows.


Sales Order Processing describes the entire process sequence for the sales order maintenance and the billing process within the project-based services scenario. It includes the billing sub-processes and encompasses the creation of billing documents (invoices), credit memos, manual credit memo requests, and manual debit memo requests. In the invoicing sub-process, the leading customer project management process triggers the creation of a debit memo request, which is transformed into a customer invoice. In the credit memo sub-process, a credit memo is created with reference to an existing customer invoice. In the manual debit memo sub-process, a debit memo request is created manually and then sent to billing where a corresponding customer invoice is created. Finally, these processes transfer to the Accounts Receivable process.

Key Process Steps

  • Create billing documents:

    Create customer invoices and journal entry

  • Create credit memo:

    Create credit memo with reference to customer invoice and journal entry

  • Create manual debit memo request:

    • Create manual debit memo request

    • Create customer invoice with reference to debit memo request and journal entry

  • Create manual credit memo request

    • Create manual credit memo request

    • Create credit memo


  • Streamline sales order processing for project-based services scenario

  • Control comprehensive billing sub-processes: Billing, Credit Memo, and Manual Debit Memo Request

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