
The figure, BDA – Process Diagram, is the process diagram for scope item BDA, Free of Charge Delivery.
The main steps in the process are:
The Create Sales Order step confirms the intention of the customer to receive free goods and initiates the process.
The Create Delivery step initiates the shipping of the goods.
The Execute Picking step executes the picking of the goods from the warehouse and its preparation for shipment.
The Post Good Issue step confirms the shipment of the goods.
The Create Billing Document step sends the zero value invoice or the pro-forma invoice to the customer.

The figure, Business Benefits, shows the main benefits of the Free of Charge Delivery business process.
Principal roles and SAP Fiori apps used in Free of Charge Delivery
Process Step | Role Name | Fiori App Name |
---|---|---|
Create Sales Order | Internal Sales Representative | Manage Sales Orders Without Charge |
Create Delivery | Shipping Specialist | Create Outbound Deliveries |
Execute Picking | Shipping Specialist | Manage Outbound Deliveries - VL06O |
Post Goods Issue | Shipping Specialist | Manage Outbound Deliveries - VL06O |
Create Billing Document | Billing Clerk | Create Billing Documents |
The table, Principal Roles and SAP Fiori Apps used in Free of Charge Delivery, lists the roles and apps used in the process steps.