How to access SAP S/4HANA Cloud scope item Warranty Claim Management - Supplier Recovery Processing (5HR) process flows (if available) and test scripts
- Navigate to SAP Best Practices for SAP S/4HANA Cloud for Enterprise Management (https://rapid.sap.com/bp/#/BP_CLD_ENTPR).
- Select a Version and a Language by using the Region/Language preferences option on your screen.
- Go to the Accelerators section and, under General Documents, choose SAP Best Practices content library.
- Select Filter Scope checkboxes (for example Service) to filter information and locate scope item test scripts and process flows. Do this for scope item Warranty Claim Management - Supplier Recovery Processing (5HR), which is the one we are interested in here.
Warranty Claim Management - Supplier Recovery Processing (5HR)

You can use the navigation buttons in the bottom right corner to see what Jake has to say about scope item 5HR:
Key process flow for scope item Warranty Claim Management - Supplier Recovery Processing (5HR)
- Create, validate, and adjust claims.
- Set parts return relevance and check the execution.
- Send a claim to a supplier.
- Maintain the supplier's response to a claim.
- Post a claim.
- Reverse the posting of a claim (if needed).
- Reject, cancel, and close claims (if needed).