Working with SAP Fiori Apps for Service Contract Management with Advanced Variant Configuration (6GU)

Objectives
After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Work with SAP Fiori apps for Service Contract Management with Advanced Variant Configuration (6GU)

SAP Fiori Apps for Scope Item Service Contract Management with Advanced Variant Configuration (6GU)

SAP Fiori apps for scope item Service Contract Management with Advanced Variant Configuration (6GU)

You can use the SAP Fiori app called Manage Service Contracts to create a service contract that can contain a configurable service product as an item. Once the product has been added to the item, the icon Configure Products can be used to start the configuration.

A class of class type 300 (Variants) needs to be assigned to the product master record of the configurable product that you want to use in the service contract. This class contains all characteristics and values for these characteristics that the user can choose from when configuring the service product in the contract.

Pricing (using variant conditions) for the service contract item is dependent on the chosen value combinations for the characteristics used.

The rest of the process steps (like triggering and executing service contract billing) are executed in the same way as is done for scope item Service Contract Management (3MO).

Service orders can also be created using the service contract with the configurable product as a reference. The specific configuration needed for the service order needs to be entered and this in turn again influences the pricing in the service order.

Note
See also scope item Service Order Management with Advanced Variant Configuration (6GS).

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