Working with Service Contract Templates

You can use the SAP Fiori app called Manage Service Contract Templates to create and update service contract templates. With a service contract template, you can define reusable data which then later on minimizes the time required to create a new service contract.

You can use the option Create to add a new service contract template to the list.

You can maintain for example a description for the service contract template, the validity period of the service contract template and a default for the contract duration of the follow-up service contract.

You can add standard template items, price adaptation template items and/or ad-hoc billing template items to a service contract template.

When a service contract template is released, you can use the Create Follow-Up icon to create a follow-up service contract, based on the service contract template. Once the button is chosen, a pop-up window is shown and you need to enter the sold-to party, the service contract start date (and time) for the follow-up service contract. It is also possible to create a service contract only containing some of the items from the service contract template.

Note

You can specify the equipment when you create a follow-up service contract from a service contract template. The specified equipment is directly added to object list of the corresponding service contract items during the creation of the follow-up service contract.

Since release 2302 of SAP S/4HANA Cloud it is also possible to add configurable products as items to service contract templates.