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Overview of Agent Performance Management
Introduction to Agent Performance Manager Enterprise Edition
25 mins
The APM User Interface
31 mins
Quiz
Configuration and Setup
Managing Producers, Brokers and Vendors
Customers, Policies and Ownership
Data Integration
Commissions and Payouts
Appendix
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SAP Learning Journey
Knowledge quiz
It’s time to put what you’ve learned to the test, get all the questions right to pass this unit.
Q1.
Which of the following is a challenge of the insurance industry that is addressed with APMe?
Choose the correct answer.
A
Insurance producers are always external to the carrier.
B
Producers can only sell in a single geographic area.
C
Producer hierarchies can have up to nine levels.
D
The same producer can only be a member of a single hierarchy.
Q2.
Which portal contains the menu item to access the Producer Search?
Choose the correct answer.
A
Integration
B
Administrator
C
Credentialing
D
Manager
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