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SAP Learning Journey
Introduction to SAP Sales Cloud and SAP Service Cloud Integration with S/4HANA
Introduction to SAP Sales and Service Cloud Integration with S/4HANA
10 mins
SAP Sales Cloud and SAP Service Cloud
5 mins
Integrated Process Flow
15 mins
SAP Sales Cloud and SAP Service Cloud Integration Strategy
25 mins
Benefits of SAP Sales Cloud and SAP Service Cloud Integration with SAP ERP and SAP S/4HANA
5 mins
Master Data Scenarios
10 mins
Transactional Scenarios
18 mins
Quiz
System Architecture and Technology
Technical Connectivity
Configuration Basics
Data Loading
Monitoring and Troubleshooting
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Note
Knowledge quiz
It’s time to put what you’ve learned to the test, get all the questions right to pass this unit.
Q1.
Which SAP S/4HANA transaction is used to send business partner and material data? There is one correct response.
Choose the correct answer.
A
MM02
B
BP
C
DRFOUT
D
SRT_MONI
Q2.
How can you check if a master data has been successfully received in SAP Sales and Service Cloud? There are two correct responses.
There are two correct answers.
A
Checking if the replicated master data appears in the related work center.
B
Running transaction SRT_MONI (Web Service Utilities: Message Monitor)
C
Going to the Business Configuration work center, Open Activity List and select Web Service Message Monitoring
D
Going to the Administrator work center, General Settings and select Web Service Message Monitoring
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