Knowledge quiz
It’s time to put what you’ve learned to the test, get all the questions right to pass this unit.
Q1.
Select the core capabilities of SAP Sales and Service Cloud.
There are two correct answers.
A
Mobile Interface
B
Consent Management
C
Analytics and Reporting
D
Online Selling
Q2.
Select a benefit of SAP Sales and Service Cloud integration. There are three correct responses.
There are three correct answers.
A
Provides pre-packages integration options
B
Custom design for the integration process
C
Provides end to end business processes from lead generation to payment
D
Real-time access to information in the back end
Q3.
The SAP Sales and Service Cloud integration strategy consists of prepackaged Integration Content.
Choose the correct answer.
A
True
B
False
