SAP Sales and Service Cloud offers you prepackaged integration content. It enables two systems to interact with each other, with the help of a middleware that SAP offers as well:
- SAP Cloud Integration, which is a cloud product, and
- SAP Process Orchestration, which is an on-premise product
There are different use cases and circumstances that make one or the other better suited for your business need.
Depending on your circumstances with regard to system landscape and existing licenses, you can decide between SAP Cloud Integration and SAP Process Orchestration.
We recommend using SAP Cloud Integration, when:
- You are not already using SAP Process Orchestration
- Your integration scenarios are cloud to cloud integration