When accessing the SAP BTP cockpit, be aware that your global account can be using either cloud management tools feature set A or B.
When using cloud management tools feature set A choose:
https://account.eu1.hana.ondemand.com to access the cockpit
When using cloud management tools feature set B choose:
https://cockpit.eu10.hana.ondemand.com/cockpit/ to access the cockpit
Navigate to Global Accounts, Directories, and Subaccounts [Feature Set B]
You have only one global account.
Navigate to a global account.
When you log on to the cockpit you’re automatically taken into your global account, to the Account Explorer page.
You have multiple global accounts:
When you log on to the cockpit, a dialog opens up containing the list of all global accounts of which you are a part. In this dialog, select the global account to which you want to navigate.