Creating Requests for Information

After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Recognize the event creation process for Information

Overview of Requests for Information

"If we wanted an event that is non-competitive, and mostly Question-and-Answer-based, a Request for Information (RFI) is best. RFIs typically include questions with various response types, but do not include pricing via line items and lots.

Here are the basic attributes of RFIs within SAP Ariba Sourcing:"


A Request for Information (RFI) is an event type used to collect information from suppliers.

RFI events are not competitive, and participant responses are never shown to other participants.

RFIs may be open for responses for an arbitrary amount of time (several days or weeks), allowing participants to log in and respond at their convenience since they are non competitive.


Use a Request for Information (RFI) to send questions to participants, gather participant feedback, and qualify participants based on their responses.

RFI events are intended to gather non-competitive data, information, comments, or reactions from potential participants.

RFI typically do not solicit pricing information, instead, RFIs usually precede other events (RFPs or auctions) that include price.

Line item and lots are not available within content creation.

Common uses:

  • Consolidate or narrow the supply base by identifying which suppliers are most likely able to provide the required goods or services

  • Learn supplier capabilities, while suppliers learn to understand your needs

  • Provide answers prior to the bidding process

  • Used to qualify suppliers prior to bidding

  • Let suppliers market their qualifications:

    • Supplier capabilities

    • Budgetary information

    • Product research

    • Hardware/Software strategy

    • Implementation strategy


Qualify suppliers for RFP or Auction:

An RFI can also be used as the qualifying round of a longer sourcing process. In the RFI step, you collect information about participants for the purpose of selecting a few of them to invite to follow-on events such as RFPs or auctions. You can reuse the information from an RFI in another, follow-on event. Full projects can serve as a container for multistage event scenarios.

Soliciting proposals:

An RFI can be used alone to solicit proposals from participants. Although awarding RFIs are uncommon, project owners can award business based on the results of an RFI.

Select the plus icons to learn more about RFI.

Request for Information (RFI) Templates

"Traditionally, a collection of RFI templates is not required. The default settings within the standard template can meet most customer requirements as RFIs do not require complex rule or pricing strategies."

SAP Ariba provides the following templates for RFI events:

  • Request for Information
  • Request for Information - Guided Sourcing Template (available if guided sourcing is enabled)

When you use either of these templates to create an RFI, the scoring feature is enabled. Participant responses are not shown to other participants and there is no option to show participant responses to other participants. Line item and lots are not present to collect pricing.

For an overview of creating an RFI, watch this video

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