Checking that the System can be Recovered if Necessary

After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Apply the Backup and Recovery Strategy with ZDO

Backup and Recovery Strategy

This section shows the backup and recovery strategies during a maintenance event with Zero Downtime Option (ZDO) of Software Update Manager (SUM).

When you are performing a ZDO upgrade, database logging as well as the HADR solution (only if available in the system) run throughout the complete upgrade which includes the uptime on the bridge subsystem. Additionally, regular backups of file system and database are regularly triggered in the background. While the complete upgrade is performed in parallel to productive business operations of end-users, it is ensured by SUM that the upgrade could be revoked at any time in case of an issue related to the upgrade procedure.

The revoke of the upgrade will be executed by the built-in reset feature in SUM. However, if the upgrade already passed the restart and switch to the target release, the reset is no longer possible. For this scenario, it is recommended to take a backup to recover the system to a consistent state before the restart happened.

Resetting the ZDO Procedure

Software Update Manager is equipped with a built-in reset feature that removes all upgrade-related artifacts in the system as well as in the database.

Like in every SUM upgrade, the reset can be started in the SUM UI by choosing Reset in the menu. In Zero Downtime Option, the reset procedure is different in case the rollover to the bridge subsystem already happened. Hence, there are two cases that should be considered:

Backup Request in Software Update Manager

During a ZDO update, the business users continue to work until the very end of the maintenance event. Only for the time of the cut-over, the users have to log off from the system. Assuming a major issue would happen after switching over to the new release, the system has to be restored to a point in time where the source release was active. For this, a consistent full system backup is recommended that includes:

  • a synchronous state of the database
  • the SUM directory
  • the system and instance directories
  • the kernel directory

A dialog asks you in phase SUMASK_ZDO_CONFIGURATION whether you want to run a system backup during the transition from the bridge subsystem to the target subsystem.

If the checkbox Yes, request the backup in the Configuration phase SUMASK_ZDO_CONFIGURATION (1) is checked, a further dialog in phase REQ_ZDO_SYSTEM_BACKUP (2) of roadmap step Postprocessing prompts you to start the system backup.

The dialog phase REQ_ZDO_SYSTEM_BACKUP is executed only after you initiated the rollback to the original system in the target release in phase REQ_USER_ROLLBACK_PREP. The phase prompts you to start the system backup:

Code snippet
The Bridge subsystem has been stopped.
Caution: To be able to reset the ZDO upgrade from this point, back up now the complete SUM directory including all subdirectories! Also, the current state of the database, the system and instance directories, and the kernel directory need to be taken to be able to restore to a consistent state.
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If the system backup is taken in phase REQ_ZDO_SYSTEM_BACKUP, also the reset functionality is available until the same phase (REQ_ZDO_SYSTEM_BACKUP). In case of a major issue, the restore would bring back the system to this phase. From here, you can perform the reset like described above in case B.

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