Introducing SAP S/4HANA Cloud, public edition

Objectives
After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Explain characteristics of SAP S/4HANA Cloud, public edition

SAP S/4HANA Cloud, public edition Scope

SAP S/4HANA Cloud, public edition

SAP S/4HANA Cloud, public edition, is a ready-to-run cloud ERP that delivers the latest industry best practices and continuous innovation. With SAP S/4HANA Cloud, public edition, customers can see results right away with ready-to-work business processes built on proven industry best practices. You can stay ahead by getting the latest business processes and technology innovations with semi-annual release upgrades in August and February, which are automatically installed in your system by SAP on the dates defined in the release schedule. The fully extensible platform enables your unique business processes and you can easily expand as your needs evolve with the cloud architecture.

Scope Highlights

SAP S/4HANA Cloud, public edition has a comprehensive ERP scope with end-to-end business processes delivered by preconfigured SAP Best Practices and selected industry-specific scenarios. Detailed information regarding individual scope items is available in the SAP Best Practices for SAP S/4HANA Cloud package in SAP Best Practices Explorer.

RISE with SAP for Public Cloud

RISE with SAP S/4HANA Cloud, public edition packages

The RISE with SAP S/4HANA Cloud, public edition packages have been simplified and enhanced to support the priorities of customers who tend to choose the public cloud. In addition to the core SAP S/4HANA Cloud, public edition software, customers receive a grant of Cloud Platform Enterprise Agreement (CPEA) credits that can be used to consume eligible services on the SAP Business Technology Platform (SAP BTP), entitlements to SAP Build to create apps, automate processes, and design business sites, and enhanced finance capabilities.

The SAP BTP CPEA credits provided to each customer vary, as they are based on the annual contract valuation (ACV) of each unique contract. Please note, the base and premium packages differ in the quantity of additional features provided for SAP BTP Build and the Finance Freemiums.

RISE with SAP Service Delivery Model

SAP delivers and manages the software, support, infrastructure, and technical services under one Service Level Agreement (SLA). Partners deliver advisory, implementation, and application management services to facilitate a seamless transition to the cloud for customers.

SAP ResponsibilityExamples
Functional Scope
  • SAP Software + SAP Enterprise Support for cloud editions
  • SAP Adobe Document Services for printing
  • SAP S/4HANA LoB & Industry Add-Ons (optional)
  • Wide set of partner add-ons allowed
Infrastructure Management
Technical Managed Services
  • High availability and business continuity
  • SLA: 99.5% for productive system, 95% for non-productive systems
  • Services described by Roles & Responsibilities matrix
  • Wide range of foundational technical service delivery
  • Technical system operations
  • Technical landscape deployment
  • Technical upgrade installation
  • Continuous service planning & review
  • 24*7 service delivery for PRD, 24*5 for non-PRD
  • Setup of RFC connections
Partner ResponsibilityExamples
Advisory & Implementation Services
  • Program Management Office
  • Organizational Change Management & training
  • Partner implementation templates
  • System conversions
  • Selective data transitions
  • Business process configuration
  • Innovation, extension & cloud integration services
Application Management Services
  • Business process improvements
  • Managed Operations Control Center
  • Test management & execution
  • Data integration & lifecycle management
  • Release upgrade planning, coordination & execution
  • Continuous application operations

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