The primary objectives of the user management discussions are to confirm the project team's understanding of the user management concepts in SAP Sales and Service Cloud as well as the steps required to create users and access controls.
For every employee you create in the solution, a business user is also generated. You can create employee records either manually or by importing them using a migration template. The business user is the system user that you edit for attributes and access rights. Business users must be activated and assigned access to the various work centers needed to perform their job functions by an administrator.
You can create employee records manually or import employees using a migration template. The system generates a business user for every employee you create in the solution. You edit the business user to assign access rights and business roles.
Business case - Business roles
Setting up a new employee
In this simulation, you will learn how to create a new employee.