Knowledge quiz
It’s time to put what you’ve learned to the test, get all the questions right to pass this unit.
Q1.
What is the frequency of software upgrades for SAP Sales and Service Cloud?
Choose the correct answer.
A
Quarterly
B
Monthly
C
Yearly
D
Weekly
Q2.
What resource is available for finding Integration, Security and Administrator guides for SAP Sales and Service Cloud?
Choose the correct answer.
A
SAP Help Portal
B
SAP Support Portal
C
Service Control Center
D
SAP Wiki Page
Q3.
What data is maintained in the Service Control Center of an SAP Sales and Service Cloud tenant?
There are two correct answers.
A
SAP Help Portal
B
System Availability
C
Maintenance Schedule
D
Administrator Guides
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