Reporting an Incident
If you run into any technical issue, SAP Support Portal can assist you in real time.
Go to SAP Support Portal and open Report an Incident.
You can also report an incident in SAP ONE Support Launchpad. Log on to the Launchpad with your S-user credentials and find the app in the Solution / Incidents section. Then provide all the required information.
SAP Marketing Cloud Getting Started Documentation
If you want to get more information about the solution, please visit SAP Help Portal at help.sap.com/mkt. You can find various guides such as the Onboarding Guide, Extensibility Guide, Integration Guide, and Administration Guide, which will guide you through your onboarding, extensibility, integration, and implementation procedure.
These tutorials will guide you through the initial implementation and onboarding process that administrators must carry out to set up the SAP Marketing Cloud system.
Additional Marketing Learning Resources
Here is an overview of all enablement resources for SAP Marketing Cloud: