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SAP Learning Journey
Business Process Primer for Citizen Developers
Getting Started With Business Processes
5 mins
What is a Business Process?
15 mins
Why are Business Processes so Important?
5 mins
Identifying Key Roles in a Business Process
10 mins
What is Business Process Management (BPM)?
10 mins
What is Business Process Management Software (BPMS)?
15 mins
Process Automation Maturity Spectrum
10 mins
Factors for Complexity of Implementing Automation
10 mins
The Emergence of Hyperautomation
5 mins
Business Process Lessons Learned and Looking Forward
10 mins
Quiz
Introduction to Citizen Development and Low-Code/No-Code
Introduction to Low-Code/No-Code Application Development
Build a No-Code Mobile App With SAP AppGyver
Build Your First SAP Extension With SAP AppGyver
Build Your First Process With SAP Process Automation
Create an Engaging Digital Workplace With SAP Work Zone
Running a Citizen Developer Hackathon and Successful Community
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Knowledge quiz
It’s time to put what you’ve learned to the test, get 8 questions right to pass this unit.
Q1.
What problems are low-code / no-code and citizen development able to address for the enterprise?
There are three correct answers.
A
A worldwide shortage of skilled IT workers.
B
Growing IT backlogs.
C
The prevalence of shadow IT.
D
Too many low-quality enterprise resource management systems.
Q2.
Who are the main personas that work with low-code / no-code platforms?
There are three correct answers.
A
Citizen Developers
B
Professional Developers
C
IT Administrators
D
Buyers
E
End users
Q3.
What are the benefits of low-code / no-code and hyperautomation to companies?
There are three correct answers.
A
Increasing employee satisfaction by minimizing their time on boring, repetitive work.
B
No training required for employees to get started.
C
Increasing customer satisfaction due to faster working speed with fewer errors.
D
Maximize the value they can get from existing applications.
Q4.
What are some challenges and roadblocks to implementing low-code / no-code and citizen development?
There are three correct answers.
A
Lack of training programs.
B
Affordability
C
Processes are not clearly documented or understood.
D
No overarching strategy or roadmap.
Q5.
Business process management is how an organization can analyse, measure, and improve and its processes.
Choose the correct answer.
A
False
B
True
Q6.
How does hyperautomation relate to low-code /no-code and citizen development?
There are two correct answers.
A
It takes care of simple task automation.
B
It makes intelligent technologies, such as AI, more accessible.
C
It allows citizen developers to work with robotic process automation.
D
It doesn’t, only professional developers can work with hyperautomation technologies.
Q7.
What is no-code development primarily intended for?
Choose the correct answer.
A
To simplify complex development projects.
B
To replace the need for professional developers in big companies.
C
To help employees that are process experts to automate tasks and build simple applications.
Q8.
For successful rollout of low-code / no-code and citizen development, the IT department take the lead and establish a center of excellence.
Choose the correct answer.
A
False
B
True
Q9.
What is pre-built content?
There are two correct answers.
A
Content packages that have been pre-built to address common automation use cases in the enterprise.
B
Development packages that only professional developers can use.
C
Workflows and bots that have been developed for out-of-box use and can be found in marketplaces.
D
Pre-built content is training material that must be learned in order to start using low-code / no-code.
Q10.
How can you foster citizen development in your company?
There are three correct answers.
A
Find or create stakeholders that believe in the problem and solution.
B
Promote and take the trainings offered to learn about it.
C
Start with pre-built content and the easiest use cases.
D
Leave it to the IT department to inform the organization when the timing is right.
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