Exploring an Example of a Service Process Flow for Analyzing and Maintaining Profile Parameters

Objective

After completing this lesson, you will be able to explain the main steps for the Service Request flow when requesting a profile parameter change.

Maintain Profile Parameters in the Context of SAP S/4HANA Cloud Private Edition

According to the Roles and Responsibilities document for RISE with SAP S/4HANA Cloud, private edition, the regular analysis and maintenance of SAP profile parameters is a standard service, for which SAP is responsible.

Excerpt from the Roles and Responsibilities document showing the task for the maintenance of system profile parameters which is labeled as 'standard service' . It is stated that the provider will adjust parameters by customer request.

Acting as service provider in the context of SAP S/4HANA Cloud Private Edition, SAP provides recommendations for technical system parameters, but profile parameters can also be adjusted on customer request (for this, the customer needs to fill out a Service Request template in SAP for Me).

Note

For the changes to the profile parameters to take effect, the system must be restarted. This leads to downtime that needs to be planned accordingly.

In the following video, let's understand the basic process flow for a service request regarding the change of profile parameters.

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