In this lesson, we will provide an overview of the key administrative features within the SAP Customer Data Platform console. You will learn about Managing Console Users, Dividing Business Units into Multi-business Areas, Defining Retention Rules, and Exporting and Importing Packages.
The following are a list of common administrative tasks in the CDP console:
Managing Console Users
The Managing Console Users feature allows administrators to control access and permissions for different users within the platform. By configuring roles and privileges, you can ensure that only authorized personnel have access to sensitive data and critical functionalities. This way, you can maintain a secure and efficient environment for all users.
Dividing the Business Units in Multi-business Areas
The Dividing the Business Units in Multi-business Areas feature enables the subdivision of a business unit into multiple business areas, allowing users to focus on specific customers within CX Flows, CX Journeys, and Audiences. By segmenting business units, you can limit configurations and streamline user access, enhancing efficiency and targeting efforts more effectively.
Defining Retention Rules
The Defining Retention Rules feature allows you to set policies for how long data should be retained before being deleted or archived. Implementing effective retention rules helps in maintaining data hygiene, ensuring compliance with regulations, and optimizing storage resources by getting rid of unnecessary or outdated information.
Exporting and Importing Packages
The Exporting and Importing Packages functionality enables you to transfer configurations between different business units, workspaces or tenants. By utilizing import and export packages, you can quickly replicate setups and backup configurations, making the management of multiple environments more seamless and efficient.
Customer Data Platform Console Administrative Menu
To navigate through the administrative features mentioned in the previous section, refer to the SAP Customer Data Platform console interface. The admin menu can be accessed by clicking on your account name in the top right corner to access system administrator menus.
Lesson Summary
In this lesson, we've explored key administrative tasks in the SAP Customer Data Platform console, Managing Console Users, Dividing Business Units into Multi-business Areas, Defining Retention Rules, and Exporting and Importing Packages. Understanding these capabilities will help you enhance the efficiency and security of your CDP operations. In the next lesson, we will proficiently manage console users in the Customer Data Platform Console, including adding new users, editing user permissions, and removing user access.