Completing Notifications and Orders

Objective

After completing this lesson, you will be able to technically complete a maintenance task

Completing Notifications and Orders

Key Terms used in this lesson

  • Technical Completion

    Marks the end of a maintenance order from the technical perspective and sets a corresponding system status. Blocks all non-financial parts of the order.

  • Order Settlement

    From a Controlling point of view the costs collected by the maintenance order during execution f.ex. through time confirmations and material consumption are posted against a receiver - such as a cost center.

Overview

After confirming a maintenance task, the order and notification are then completed. The completion of an order consists of two steps: technical completion and business completion.

Technical Completion

A maintenance order is set to technically completed once there are no more tasks to be performed from a maintenance perspective.

Settlement and Business completion

Controlling settles maintenance orders and sets them to business complete, which represents the final step of the business process Corrective Maintenance.

Technically Complete an Order

List with the heading Order 901760 and the following text in bullet points: Limited ability to change order, status 'Technically completed', create settlement rule, deletion flag for purchase requisitions, close open reservations, and close open capacities.

After you complete the maintenance order, its status is updated to TECO (technically completed). In other words, the maintenance work required for this order is finished.

You have the following options for the technical completion of a maintenance task:

  • Complete the maintenance order and notification separately
  • Complete the maintenance order together with the assigned notifications

After a maintenance order obtains the TECO status, you can change it only in the following ways:

  • Lock or unlock it
  • Set the deletion flag
  • Enter missing time confirmations
  • Enter outstanding goods movements and invoice receipts
  • Change the settlement rule

If you have not maintained a settlement rule for the maintenance order, the system automatically creates one. If this is not possible due to missing data, the system directs you to where you can create the settlement rule.

All purchase requisitions for which there are no purchase orders are marked with a deletion flag.

All open reservations and capacities are closed.

You must enter a reference date and time during the technical completion. This entry depends on what periods are assigned to the order in the maintenance history.

The reference date has no influence on the determination of the location and account assignment data. This data is determined from and set to the date when the order is created. If, for example, the cost center of the equipment changes during the order processing, you can, if necessary, use the entry Update Reference Object Data in the context menu to update the order (SAP GUI).

The order data, and the data from maintenance notifications and usage histories, are available in the maintenance history. The data in the maintenance history can be used for the evaluation of past work, and the planning of new work.

To complete the order and notification together, there must not be any outstanding tasks in the notification. If there are outstanding tasks (that is, tasks with the status of OSTS) in a notification, the notification cannot be completed. You must first mark the tasks as finished.

However, the order belonging to the notification can be completed because the outstanding tasks do not necessarily belong to the order performed. (In certain circumstances, a new order may be required for this.)

The notification status is set to NOCO (Notification completed) after the notification completion.

All notifications with outstanding tasks can be identified easily from their OSTS status and then processed.

List with the heading Order 901760 and the following text in bullet points: Order becomes modifiable again Status REL, that is Released, is set, location and account assignment data are recopied from the object, open purchase requisitions are recompiled, open reservation are recompiled, and open capacities are recompiled.

You can reverse the TECO status, if required.

When you reverse a technical completion, the order is given the status it had before it was technically completed. Capacity requirements and reservations are recompiled and the deletion indicator is reset for unconverted purchase requisitions.

Complete a Notification

Image with the heading Notification 10 000 264 and two headings with bullet points. The first heading Prerequisites has two bullet points under it: All data available and correct, and no outstanding tasks. The second heading Consequences has three bullet points under it: Notification can no longer be changed, reference time fixed, and status 'Notification completed'.

Before you complete a maintenance notification, check that the following is true:

  • All data that refers to the reference object for the maintenance notification is available and correct.
  • All relevant item data is available and correct.
  • All relevant task data is available and correct.
  • All tasks have been completed or released and there are no outstanding tasks.
  • All technical data that relates to the breakdown and availability of the technical object is available and correct.

The completion of a maintenance notification has the following consequences:

  • The reference date and time determine what periods are assigned to the notification in the PMIS.
  • The maintenance notification is locked for changes, which means that you can no longer change notification data.
  • The notification is assigned the status of NOCO (notification completed).

How to Complete Order and Notification

SAP GUI Transactions

As an alternative to working in SAP Fiori Launchpad you can use the following transactions.

For the On Premise edition they are available via SAP GUI for Windows.

In addition, every transaction also has a SAP GUI for HTML version.

Transactions for Completing Maintenance Orders:

  • IW32 - Change Order
  • IW38 - List Editing Change

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